Gio Merced | Page 76

My first service was abysmal Service advisor was non responsive, didn’t get a rental in a timely manner had to borrow a vehicle. Kept my vehicle for a week and offered no updates Service advisor was non responsive, didn’t get a rental in a timely manner had to borrow a vehicle. Kept my vehicle for a week and offered no updates unless prompted and left my truck under a oak tree and had sap and leaves all over truck and the truck was absolutely filthy when I got it back. I was offer no advice or information from my service advisor Gio when I picked it up...he couldn’t be bothered... he just had a kid who was a valet give me my keys and paperwork. Considering the truck only had 800 miles and it was the dealership I bought it from.. I expected service after the sale.. sadly disappointed and upset. Communication was dysmal at best. I will be writing a letter to the general manager of the dealership about my experience Eric Pruitt More

by Eric Pruitt Verified Customer Verified Customer

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Very unhappy I was SCAMMED! I got from your location a car on September, since then I have only problems with the car.. I'm very un happy.. will NEVER recommen I was SCAMMED! I got from your location a car on September, since then I have only problems with the car.. I'm very un happy.. will NEVER recommend! Jacob the service manager and Gio tried their best to help me and was very nice but as I understand they work in service and cant help more than they did. More

by Lee Verified Customer Verified Customer

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Service The Agent was very helpful and friendly awesome service and attitude. Thanks Gio for your help with my cars I went two times this year The Agent was very helpful and friendly awesome service and attitude. Thanks Gio for your help with my cars I went two times this year More

by jorivan79 Verified Customer Verified Customer

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Very professional My service writer Gio took care of all my needs and very quick and professional manner. I had a recall on my Challenger in a minor paint touch up wh My service writer Gio took care of all my needs and very quick and professional manner. I had a recall on my Challenger in a minor paint touch up which is taken care of very quickly thank you very much for your service. More

by turkeytom32708 Verified Customer Verified Customer

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Oil change ,air filter and tire rotation Gio is a great asset to your service dept and dealership. He explained everything that would and the expected wait time. If would like to be taken car Gio is a great asset to your service dept and dealership. He explained everything that would and the expected wait time. If would like to be taken care of by a professional go see Gio. More

by jcyp402661 Verified Customer Verified Customer

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Service Transmission and tailgate recall plus software update .Had 2 recalls in my jeep that were never notified to me, and the crew took care of everythiever Transmission and tailgate recall plus software update .Had 2 recalls in my jeep that were never notified to me, and the crew took care of everythieverything More

by Katwomab Verified Customer Verified Customer

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Quick and easy No headaches, just dropped it off and picked it with no red tape or long wait. My son was very concerned the car would not be as good as new but was No headaches, just dropped it off and picked it with no red tape or long wait. My son was very concerned the car would not be as good as new but was presently surprised that it ran better than new. More

by ANTRUT Verified Customer Verified Customer

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Good job Buena atencion de parte del personal de servicio. Aunque no se puso solucionar el problema en el momento fue todo super claro y se mantienen al pendie Buena atencion de parte del personal de servicio. Aunque no se puso solucionar el problema en el momento fue todo super claro y se mantienen al pendiente More

by medinajulio661 Verified Customer Verified Customer

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Great service Everyone at the dealership was nice and informative. The sitting room was comfortable and had things to keep you occupied while you wait for your vehi Everyone at the dealership was nice and informative. The sitting room was comfortable and had things to keep you occupied while you wait for your vehicle. More

by 123 Verified Customer Verified Customer

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Excellent! Always outstanding service. I have had Chrysler vehicles since the 1980's. Never a problem. The folks I dealt with are 'Top Notch'. I will return! Always outstanding service. I have had Chrysler vehicles since the 1980's. Never a problem. The folks I dealt with are 'Top Notch'. I will return! More

by wingfla Verified Customer Verified Customer

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