Glen Ertl
Glen Ertl at Tanner Motors
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Glen Ertl | Page 2

Service Director

Tanner Motors

620 W Washington St
Brainerd, MN 56401

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4.6
151 Reviews

Dealership Experience

2 yrs, 4 mos

Industry Experience

22 yrs, 1 mo

Languages Spoken

English English

4.6

151 Reviews

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151 Reviews of Glen Ertl

February 18, 2024

Dealership Rating
Employee Rating

Good service, used my extended warranty. to help cover costs of the needed repair which was helpful. More

by DAVID@BACKTOMINNESOTA.COM
Service Price Transparency
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Recommend Dealer
Yes
Feb 19, 2024

Tanner Motors responded

David, Those extended service contracts are nice when you need them! Thanks for the 5 star review!

February 16, 2024

Dealership Rating
Employee Rating

I Really Like This Place. The service is awesome and the help is very friendly. I Trust them for quite a few years now More

by auntedmoescookies
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Heikkenen

Feb 19, 2024

Tanner Motors responded

Thank you for your kind words, our service team is awesome and friendly! I will pass this on to them!

February 16, 2024

Dealership Rating
Employee Rating

Great services and the services was fast, can't complain! This is why we always come here! Thank you! More

by Ka
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Feb 16, 2024

Tanner Motors responded

Ka, thank you for the kind words, We love helping our customers!!

February 10, 2024

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Employee Rating

They made sure we were happy and followed up with us on every detail. No issues. More

by YOUNGSMN
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Todd Swedberg , Jon Heikkenen

Feb 12, 2024

Tanner Motors responded

Thank you for your positive review, Glad we could help. We will pass this on to each of them

February 05, 2024

Dealership Rating
Employee Rating

The service was good, but making the appointment was disappointing. Went into a voicemail system and waited 24 hours and never received a call back. Had to call in again to make an appointment. More

by TGKRUCHTEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 05, 2024

Tanner Motors responded

Thank you for the review, We are in the process of exploring additional options for making service appointments easier, we understand that your time is important.

January 26, 2024

Dealership Rating
Employee Rating

Customers are always wrong they’re always right until something major happens. Professionalism and customer service is lacking. More

by Heidmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 26, 2024

Tanner Motors responded

If you would please give our service department a call Glen our Service manager would like to know more about your experience.

January 08, 2024

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Employee Rating

Very professional service completely satisfied with work and speed at which it got done excellent More

by DENTI.ANNA
Service Price Transparency
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Recommend Dealer
Yes
Jan 08, 2024

Tanner Motors responded

Thank you for the kind words we will pass this on to Glen

December 17, 2023

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Employee Rating

The service was great, but the parking could have been better not enough had to wait for a parking spot. More

by BUFFALO71LAKE
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Dec 22, 2023

Tanner Motors responded

Thank you for the Kind words about our service department, we are aware of the parking situation and try to accommodate as best as possible.

December 14, 2023

Dealership Rating
Employee Rating

Our Jeep issue was repaired, but the prices are outrageous! $136.00 per hour just to diagnose the problem. More

by JeepFamily
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

December 13, 2023

Dealership Rating
Employee Rating

They do everything they can to solve issues; give great feedback, and are extraordinary to work with!! Even though I have ongoing issues with my fuel system; since almost 2020 when I leased the jeep; they More

by LINRAN1986
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Glenn ; Trapper

Jan 29, 2024

Tanner Motors responded

Thank you for our positive feedback, We will let Trapper and Glen know.

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