Glen Ertl
Glen Ertl at Tanner Motors

Glen Ertl | Page 4

Service Director

Tanner Motors

620 W Washington St
Brainerd, MN 56401

Contact Me
4.6
217 Reviews

Dealership Experience

4 yrs, 3 mos

Industry Experience

24 yrs

Languages Spoken

English English

4.6

217 Reviews

Write a Review

217 Reviews of Glen Ertl

November 09, 2024

Dealership Rating
Employee Rating

Got in right away and finished when they said it would be done. Very pleased More

by JDMACDONALD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 13, 2024

Tanner Motors responded

Great to hear it was done when it was supposed to!

October 25, 2024

Dealership Rating
Employee Rating

2 recalls on my vehicle was the service done. It was done in a timely manner. The attendant at the front desk was knowledgeable and curious. More

by SMSOLEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 25, 2024

Tanner Motors responded

Great to hear. thanks for the 5 stars!

October 19, 2024

Dealership Rating
Employee Rating

Thank you for your good and thoughtful service. It is appreciated very much. Gary Thorman More

by APRIL101957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 24, 2024

Tanner Motors responded

Thoughtful service couldnt have said it better myself! and thank you for the 5 star reivew!

October 16, 2024

Dealership Rating
Employee Rating

None at this time. None at this time none at this time none at this time. thanks. More

by lfarrar11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 17, 2024

Tanner Motors responded

Thanks for the 5 stars!!

October 12, 2024

Dealership Rating
Employee Rating

Trapper and Casey got me the quote for my tires and got me in right away! More

by Marie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Ryder , Trapper

Oct 14, 2024

Tanner Motors responded

Marie, Thanks for the 5 stars!! I will pass the information on to the Service team!

October 12, 2024

Dealership Rating
Employee Rating

They provided great service. And decent amount of time getting my vehicle in and out of their shop More

by MAMAHEMA2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 14, 2024

Tanner Motors responded

Thank you for the review, would like to hear from you how we could improve the price transparency for next visit so we can get you to 5 stars. please let us know. you can call at 218 454 3600 and ask for Glen or talk to your service advisory the next time you are in.

October 05, 2024

Dealership Rating
Employee Rating

My son brought my truck in for me and they were very nice and treated him wonderfully More

by sterncopilot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 07, 2024

Tanner Motors responded

Great to hear. Glad everything went well, thank you for taking the time for the survey!

October 05, 2024

Dealership Rating
Employee Rating

I talked to them about Jeep they listened to what I was saying and fulfilled my request Very happy with Tanner motors thank you More

by J.ECYRUS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dale Cooper

Oct 07, 2024

Tanner Motors responded

Thank you for the 5star! I will make sure that Dale hears about it! The best way to make sure you are completely satisfied is to listen to you and make sure we fulfill your needs, sounds like that happened! Thats great to hear!

October 04, 2024

Dealership Rating
Employee Rating

Friendly and fast service! Got my work done almost 45 minutes quicker than I had anticipated. More

by pasrfaith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 04, 2024

Tanner Motors responded

Fast Friendly and done quicker than expected! THATS AWESOME! Thanks for the 5 stars!

October 04, 2024

Dealership Rating
Employee Rating

Very unimpressed. I guess I was expecting the service to be comparable to the Nissan Service side, but it didn't come close. The reason I brought my Chrysler to the "d More

by RABRUININGA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 04, 2024

Tanner Motors responded

First I wanted to apologize it appears that a number of steps where missed, and this is not acceptable. We appreciate you taking the time and effort to give us this honest review of your experience. If you have more you would like to add or discuss please call either myself Jeremy Internet Manager or Glen Service Manager at 218 829 3597. I have asked that Glen look into this and report back to Myself and our GM and address each of your concerns.

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