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Glen Ertl

Overview Reviews (217) Inventory (166)

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Glen Ertl

Glen Ertl | Page 5

Service Director

Tanner Motors

620 W Washington St
Brainerd, MN 56401

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4.6

217 Reviews

Overview Reviews (217) Inventory (166)

Dealership Experience

4 yrs, 3 mos

Industry Experience

24 yrs

Languages Spoken

English

4.6

217 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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217 Reviews of Glen Ertl

September 22, 2024

Dealership Rating

Employee Rating

Excellent service and quick response to our problem, the loaner vehicle was very nice. Clean and ready. loaner vehicle was very nice. Clean and ready. More

by rogerdonovan1

Verified Customer

Workmanship

Service Time

Recommend Dealer

Yes

Other Employees Tagged: Trapper

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Sep 23, 2024 -

Tanner Motors responded

Great to hear the loaner was nice and clean and ready to go for you! Thank you for taking the time to single out Trapper he works very hard for our service customers!

Sep 25, 2024 -

Tanner Motors responded

Thank you for your kind words, Roger. We appreciate your business!

September 19, 2024

Dealership Rating

Employee Rating

Got to necessary work done but the time it took was a little out the door little out the door More

by BIGPELICANGUY

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: I think the service person I worked with was Elliott

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Sep 19, 2024 -

Tanner Motors responded

Sorry to hear about the time to get the work done took longer than anticipated. I have passed on your concerns to the Service Manager. Thank you for taking the time to give us the review.

September 08, 2024

Dealership Rating

Employee Rating

Always do a good job. Always friendly and helpful. The waiting room is very nice. Always friendly and helpful. The waiting room is very nice. More

by sborst

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 09, 2024 -

Tanner Motors responded

Great that everything went well. and that everyone was helpful. Thanks for the 5 stars...

August 29, 2024

Dealership Rating

Employee Rating

Everyone was curteous and helpful. The appointment was timely and the work was done to my satisfaction. The appointment was timely and the work was done to my satisfaction. More

by kjotremba56

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 29, 2024 -

Tanner Motors responded

Thank you for the 5 stars! Timely and satisfied is what we strive to do every time, Thanks!

August 19, 2024

Dealership Rating

Employee Rating

Arrived at the shop, sat down to read the paper, and within a short period of time, was told it was ready! Amazing within a short period of time, was told it was ready! Amazing More

by sply3

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 19, 2024 -

Tanner Motors responded

Great to hear! Fast service is always appreciated.

August 19, 2024

Dealership Rating

Employee Rating

Trapper was great to work with! Also John and Casey are wonderful with helping me questions I have. Those 3 guys are a great team! Also John and Casey are wonderful with helping me questions I have. Those 3 guys are a great team! More

by y0vals0n

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Trapper, Casey and John

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Aug 19, 2024 -

Tanner Motors responded

Thank you for the 5 stars! good to hear about our Service Team, they are all pretty great! I will make sure they get the kudos they deserve!

August 04, 2024

Dealership Rating

Employee Rating

Tanner Motors has always given good service in a timely manner. However, I wish the service techs would reset the information console back the way I had it. This time the Reset Oil Life window was open a manner. However, I wish the service techs would reset the information console back the way I had it. This time the Reset Oil Life window was open and I couldn't get it off. It will mean a trip back to have that taken care if it is still on when the car is next driven. More

by BHAYEN60954

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 05, 2024 -

Tanner Motors responded

Sorry about the Oil Life Monitor not being reset perhaps you could call in and we can walk you through restarting it without making a trip in? I will share this with my Service Manager and make sure it is addressed with the Technicians.

August 01, 2024

Dealership Rating

Employee Rating

Tapper did a great job again with my truck while in for service. Communicating is strong service. Communicating is strong More

by AJBASEMAN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeff (Heinee) Heinlen

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Aug 05, 2024 -

Tanner Motors responded

Awesome Good to hear and thanks for the 5 star review!

August 01, 2024

Dealership Rating

Employee Rating

Staff was friendly, knowledgeable, and answered my questions. Service was completed in a timely manner. questions. Service was completed in a timely manner. More

by SANDYSCHA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 01, 2024 -

Tanner Motors responded

Sandy Thank you for the 5 star review! Good to hear your questions were answered and service was completed in a timely manner. We strive to provide great service to our customers!

July 26, 2024

Dealership Rating

Employee Rating

Outstanding to work with sales team was great will recommend to everyone very professional salesman recommend to everyone very professional salesman More

by bsample40

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Ryder , Travis Klun, Mr Swedberg was exceptional

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Jul 29, 2024 -

Tanner Motors responded

Thank you for the 5 star review!! So happy you had a great experience with us!

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