Grace Grems
Grace Grems at Ed Morse Ford

Grace Grems

Service Advisor

Ed Morse Ford

3205 US-61
Muscatine, IA 52761

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4.5
63 Reviews

Dealership Experience

1 yr, 9 mos

4.5

63 Reviews

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63 Reviews of Grace Grems

October 02, 2025

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Employee Rating

Grace was very polite and very helpful when my car came in to get the transmission checked More

by MCCLEARYJULIE59
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Recommend Dealer
Yes

October 02, 2025

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Excellent customer service provider through out the whole sales transaction. Sales people were Ray and knowledgeable to work with. More

by gagray0
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Recommend Dealer
Yes

Other Employees Tagged: Logan Irwin, Emily Armstrong , Logan Morgan

September 19, 2025

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Professional great service thank you we will be back next time keep up the great work More

by ISRAELGUERRERO84
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Recommend Dealer
Yes

Other Employees Tagged: Emily Armstrong

Sep 25, 2025

Ed Morse Ford responded

Thank you for your kind words, Israel! We appreciate your positive feedback and are thrilled to hear that you had a great experience at Ed Morse Ford Lincoln Muscatine (MIFD). We look forward to welcoming you back next time! Sincerely, The Ed Morse Ford Lincoln Team

August 09, 2025

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I was very happy with my experience at Ed Morse. I have purchased at least 5 new cars from this dealership and have always been treated very professionally. Thank you More

by 79lynned
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Recommend Dealer
Yes

Other Employees Tagged: Emily Armstrong , Bill Beedenbender is just so kind and thoughtful.

August 09, 2025

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Service was great! My vehicles maintenance was finished when they said it would be. Only complaint was when offered to wash my vehicle I gladly accepted but it was not More

by haynesb
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Recommend Dealer
Yes

Other Employees Tagged: Emily Armstrong

August 02, 2025

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Everytime I have scheduled service with valet pickup, they forget to come pick up my vehicle. Then I have to call and reschedule my service. It’s literally every time! I even call and make the appointmen More

by BRANDO0224
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Recommend Dealer
No

Other Employees Tagged: Emily Armstrong

August 01, 2025

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Service was prompt and on time as scheduled, which I appreciate since I come from out of town, Also I’m not a good waiter. More

by daisywingert
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Recommend Dealer
Yes

Other Employees Tagged: Emily Armstrong

July 22, 2025

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Originally came to Ed for a problem with my truck going dead and no one else in town could fix it. They found it was a loose bolt on my trans. Been going back for maintenance ever since. More

by DTSCHROEDER1
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Recommend Dealer
Yes

Other Employees Tagged: Emily Armstrong

July 17, 2025

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Appt 6/30 part not ordered Appt 7/14 part needed painting Still not fixed More

by CONNIEHRDR
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Recommend Dealer
No

July 16, 2025

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Simple oil change and wash. Turned around quickly. Only thing was you didn't have my brand of coffee . More

by CWHETZ47
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Recommend Dealer
Yes

Other Employees Tagged: Emily Armstrong

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