Grace Grems
Grace Grems at Ed Morse Ford

Grace Grems | Page 2

Service Advisor

Ed Morse Ford

3205 US-61
Muscatine, IA 52761

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4.6
92 Reviews

Dealership Experience

2 yrs, 4 mos

4.6

92 Reviews

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92 Reviews of Grace Grems

January 16, 2026

Dealership Rating
Employee Rating

Tyler in the service department went above and beyond when it came to looking at my car and getting recall work completed! Great guy! More

by mrgfrog
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Emily Armstrong , Tyler F

January 13, 2026

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Solved the issue quickly and it was covered under warranty! Yeah! Convenient time for appointment. More

by Nora.dwyer51
Recommend Dealer
Yes

Other Employees Tagged: Emily Armstrong

January 13, 2026

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Got me in and out so quickly. Great job on my oil change. Very happy with the service and quickness More

by jimbartels44
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Emily Armstrong

January 02, 2026

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I always receive excellent service. The staff is always helpful and friendly. All my service need are taken care of in a timely manner. More

by MEPUDYTAT
Service Price Transparency
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Recommend Dealer
Yes

December 22, 2025

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The Service Team is knowledgeable, friendly & helpful. I really appreciate the shuttle service to work and the car delivery back to work. More

by almandingerm
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Emily Armstrong

December 21, 2025

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Overall a positive experience. Only small issues was the extensive amount of time between when I was told my truck would be ready and when it was actually made available to me More

by mike.henson
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Recommend Dealer
Yes

December 17, 2025

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Master Technician sucks just guesses what is wrong on your dime replace parts you don’t need after spending over $2000.00 still isn’t correct and other problems have arrived since his hands were on it we More

by DIRT1972
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Recommend Dealer
No

December 16, 2025

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They were quick to get our issue looked at and were great on letting us know what was going on! More

by luvleigh17
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Recommend Dealer
Yes

December 11, 2025

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They care for both of our Ford Escapes. They are technically proficient and pleasant to work with. More

by BATCHELORJT
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Recommend Dealer
Yes

Other Employees Tagged: Emily Armstrong

December 06, 2025

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We own 2 Ford Escapes and maintain them both at Ed Morse. So far, so good. More

by BATCHELORJT
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Emily Armstrong

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