Grant Coleman

First team was fast and easy I wouldn’t choose anybody else the car was clean and was everything I expected else the car was clean and was everything I expected More

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Excellent service and follow through. The staff is friendly, knowledgeable and pleasant. We shopped around a lot of dealers and hands down had the best and easiest time with Lithia Subar The staff is friendly, knowledgeable and pleasant. We shopped around a lot of dealers and hands down had the best and easiest time with Lithia Subar of Fresno. It’s nice to know customer service and building relationship is valued here. More

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Amazing customer service. Everyone there was very friendly and professional. I never felt pressured while making my purchase. Everyone there was very friendly and professional. I never felt pressured while making my purchase. More

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We have just purchased our 2nd car from Lithia Subaru and are more than pleased with their service. The process to buy a car is involved and can take some time, but each person we worked with during the pro are more than pleased with their service. The process to buy a car is involved and can take some time, but each person we worked with during the process strived to make us happy and get us the best deal. We feel taken care of during every service encounter as well. Thank you! More

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There was no pressure and a good product. At first, I thought the salesperson, Brandon, was a customer. My wife went in looking for a Forrester hybrid, but we were told they would be unavail At first, I thought the salesperson, Brandon, was a customer. My wife went in looking for a Forrester hybrid, but we were told they would be unavailable until August. In the meantime, I fell for the Solterra. More

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Oh boy this has been worse than a small car dealership experiences I've had. Originally, I worked a deal out with the sales guy. That went okay. Then it progressed to the finance guy Kyle. The numbers jum experiences I've had. Originally, I worked a deal out with the sales guy. That went okay. Then it progressed to the finance guy Kyle. The numbers jumped for the extended warranty from what was agreed upon with the sales guy Alex. I had noticed the numbers jumped after signing of course. I got screwed by the finance guy. I made a complaint and got the contract rescission and substitution agreement signed which voided out the contract, but the Subaru motors finance bank or department needs the finance manager Grant or someone else to finalize the RSA form which hasn't been done and my first payment is due in March which will affect my credit if I don't make the first payment for a vehicle I never took posession of. It seems I'm getting the runaround and stonewalled. Seems they aren't available everytime I call and I call multiple times a day per week. The general manager is supposedly on vacation and the other manager below him is Grant which us also unavailable everytime I call. I would think twice about purchasing anything from their lot. More

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Total Jerk. Has great salesmen working under him which brought me to this dealership, but he screwed it all over. Was completely dismissive and said "this stuff happens" when I asked why my NEW car had a brought me to this dealership, but he screwed it all over. Was completely dismissive and said "this stuff happens" when I asked why my NEW car had a warped glovebox that wouldn't shut. He offered no apology, no help, no compensation other than "well you don't have to take the car if you don't want it" (after closing the deal and driving 3 hours to pick-up the car). Would have rated the dealership 5 stars had he handled this situation with even an ounce of respect. I will now be giving 2. More

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The sells management is just a rip off if you want a good deal on brand you vehicle don't buy from subaru of Fresno locations They don't like making deals they like ripping you off And oh i forgot the serv deal on brand you vehicle don't buy from subaru of Fresno locations They don't like making deals they like ripping you off And oh i forgot the service department is suck too Believe me More

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Positive buying experience! Everyone was helpful and professional. Our new used car is in new condition. The experience was stress free and fast! They have earned my future busin Everyone was helpful and professional. Our new used car is in new condition. The experience was stress free and fast! They have earned my future business and that of my family. More

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Happy anniversary Recently I received a free car wash as a anniversary gift from Lithia Subaru. I know that the wash rack is quite busy at times but took a chance to d Recently I received a free car wash as a anniversary gift from Lithia Subaru. I know that the wash rack is quite busy at times but took a chance to deliver my vehicle on announced on a Tuesday morning. My service rep was Christopher and he politely receive the car and put it through its process as quickly as possible. Although it took one hour for the car wash I enjoyed reconnecting with Grant and talking with the sales personnel on the floor about the new models. I also requested assistance the programming of the navigational computer aboard my outback in the instruction was provided. Lithia continues to be a customer service oriented dealership and Am delighted to be a part of the entire experience. Thank you Lithia and here's to another year of Pleasant Subaru outback ownership experience. More

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