Grant Gaugler | Page 31

very professional and helpful in his field helping to guide me in purchasing the car most suitable for my famiy needs. counsel was much appreciated guide me in purchasing the car most suitable for my famiy needs. counsel was much appreciated More

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This is my second experience with Grant and with Wilde. I have purchased many vehicles in my time and one cannot help but to be impressed with the personal attention and professionalism of this dealership an have purchased many vehicles in my time and one cannot help but to be impressed with the personal attention and professionalism of this dealership and its staff. Grant is especially good at customer follow up and he is always well prepared. He seems able to anticipate my needs and makes the buying experience just fine. I have brand new 350ES. More

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Efficient, straightforward and the best dealership in Sarasota. This is our 3rd vehicle experience at Wilde in 4 years and each one is a delight. Made to feel special. Appreciate that there is no upse Sarasota. This is our 3rd vehicle experience at Wilde in 4 years and each one is a delight. Made to feel special. Appreciate that there is no upselling and the sales and finance staff treat their customers with respect and recognize educated consumers. Especially appreciate that both buyers are treated equally with no regard to gender. The facility is upscale which reflects the Lexus brand. Only place to buy or lease a Lexus. More

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Informative, knowledgeable and professional best describes Grant Gaugler of Wilde Lexus during our recent purchase of a new car. Not only did he impart thorough product information, but he also deta describes Grant Gaugler of Wilde Lexus during our recent purchase of a new car. Not only did he impart thorough product information, but he also detailed comparative costs of ownership allowing us to make an informed decision that we were very comfortable with. This was undoubtedly the most pleasant car buying experience that we ever encountered. The entire car buying and delivery process was timely, thorough and stress free. More

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It was a pleasure to buy at Wilde Lexis the salesman Grant Gagreat ugler was honest and did a great job of getting the price that worked for my wife and myself. Would do it again with pleasure. Grant Gagreat ugler was honest and did a great job of getting the price that worked for my wife and myself. Would do it again with pleasure. Thank you Ron Ruzgis More

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There is a reason that I have taken delivery of 3 Lexuses in a row from Wilde Lexus - and that reason is a dedication to owner satisfaction. I see this dedication throughout my Wilde experience including Sal in a row from Wilde Lexus - and that reason is a dedication to owner satisfaction. I see this dedication throughout my Wilde experience including Sales, Finance and Service. Grant Gaugler has been exemplary in anticipating my needs even before I recognized them. When I took delivery of my previous ES350 in 2009, I asked Grant when this model would be getting a Rear Cross Traffic Alert System which I felt a need for. Grant checked up the line and there was no information about such a system becoming available. When the 2013 ES350 was announced, Grant saw the system was now available. He remembered my question, which was just an off-the-cuff remark, and he called me immediatly. That's what I call sales dedication. He invited me to the Wilde dealership and we tested the performance characteristics of the Cross Traffic Alert System together. A few days later and I was in my new 2013 ES350 with the new system watching my back when reversing out of parking spaces with renewed confidence. Way to go - Grant, Wilde and Lexus. More

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I had an EXCELLENT experience at Wilde Lexus of Sarasota which was made possible by Grant Gaugler. I had experienced horrible customer service at Lexus of Clearwater during a routine maintenance check on m which was made possible by Grant Gaugler. I had experienced horrible customer service at Lexus of Clearwater during a routine maintenance check on my car a few months back. I decided despite the fact they are closer to where I live, I would NEVER go back to them. My lease was set to expire this month so I went to Wilde looking at the option of either a lease buyout of my current car or leasing a new one. Grant thoroughly discussed and showed me on paper both options, so I could make best informed and educated decision. I liked working with Grant because he wasn't "hard closer" he left the numbers speak for themselves. I decided on leasing a new IS. Grant went above and beyond searching for the color and features I wanted. I think he had to go far. As many cars I've leased I've never had someone say to me whatever the color and feature you want I will do the best to get it for you! And that he did! He was able to deliver the car to me almost week earlier than anticipated. That was a bonus. On the day I picked my car up he had everything prepared for me so did Frank Justin the Finance Manager. I just had to go in and sign a few papers and I was done! Grant also took the time to program my garage door opener, and made sure my phone was synced to my bluetooth. He also took the time to go over all the features in the car and made sure I understood them all and that I was comfortable. But most importantly, when all was said and done Grant wanted to make sure that my experience with him, Frank and the dealership was nothing less than the best. It was! I walked away feeling VALUED! I love my car and I loved my experience at Wilde Lexus of Sarasota. It's well worth the drive Tampa Bay! More

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Outstanding experience in leasing my new ES350! Grant Gaugler immediately found us the exact model, style, and color we requested. He and Frank in finance gave us their undivided attention in thoroughly Gaugler immediately found us the exact model, style, and color we requested. He and Frank in finance gave us their undivided attention in thoroughly covering all the features of our new car and important financial packages and programs. Grant was extremely impressive as he used the latest iPad technology to inform us about the significant aspects of the ES350. He also took the time to program all my contacts from my iphone into the car computer and helped me to set up my speed dialing. In addition, he supplied me with the phone numbers where I could get credits for the XM Radio and Lexus Roadside Assist programs that I had purchased. After our extraordinary experience in purchasing our Lexus 2010 from Grant and his continued care and attention, we felt reassured that we could trust his integrity and business acumen. We are truly grateful to Wilde Lexus of Sarasota for this seamless transition and their exceptional service. Marilyn Kessler More

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This is our 6th Lexus ,the last 2 from Wilde and could not find a flaw in their operation,from the time we entered until the time of delivery we found the hospitality, the no pressure sales approach and e not find a flaw in their operation,from the time we entered until the time of delivery we found the hospitality, the no pressure sales approach and everyone in general to be very professional in their field. Our salesman Grant Gaughler and his assistant Alex were very polite and cordial and answered each and every question that was asked.We would highly recommend doing business with them and the entire Wilde operation. George & Marie Bolsch Lewes, Delaware Manasota Key, Florida More

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From the moment I contacted Wilde Lexus and was connected with Mr. Gaugler up through the time I drove away in my vehicle, I had an exceptional automotive experience. Mr. Gaugler's prompt and professional ha with Mr. Gaugler up through the time I drove away in my vehicle, I had an exceptional automotive experience. Mr. Gaugler's prompt and professional handling of my many questions and concerns, and extensive knowledge of every aspect of a Lexus, whether in person or over the phone, made him a "good person to know" and convinced me I was in the right place with the right sales person to purchase a new Lexus. He expressed a sincere interest and took time to explain all the feature operations, the Lexus Customer Care program, safety, etc., etc. I would not hesitate to recommend Mr. Gaugler and Wilde Lexus to my family, friends and business associates...a very simple and rewarding experience that I'd want for my family, friends and business associates. More

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