Grant Goodwin
Grant Goodwin at Lia Toyota of Northampton

Grant Goodwin

Client Advisor

Lia Toyota of Northampton

280 King Street
Northampton, MA 01060

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11 Reviews
not yet
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11 Reviews

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11 Reviews of Grant Goodwin

April 05, 2025

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I had a great experience with my Tacoma purchase with Grant Goodwin. I was an out of state purchaser & the communication was excellent & the whole process went very smoothly. More

by jmassa55
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jason Shiles

Apr 08, 2025

Lia Toyota of Northampton responded

We're delighted you had a seamless and pleasant out-of-state dealership experience with Grant and the Lia Toyota team. Congratulations on your new Toyota! We hope you enjoy many happy travels on the road ahead.

November 23, 2024

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Employee Rating

Excellent job the whole team- Alex Chris Jason Thank you so much ! We always come to you More

by SM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Garcia

Nov 26, 2024

Lia Toyota of Northampton responded

Hi, SM! Thanks for making our day with your terrific feedback on Alex, Chris, and Jason. We're delighted they made everything easy for you. We wish you all the best in your holiday travels, from everyone at Lia Toyota.

November 03, 2023

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Excellent service received from Grant Goodwin. Grant made sure I understood all aspects of my purchase. More

by Tim C
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan in Finance

Nov 03, 2023

Lia Toyota of Northampton responded

Tim, thanks for taking a moment to give us the highlights of your dealership experience with Grant! We're delighted he was committed to your complete satisfaction. Congrats on the new Toyota! Best wishes for pleasant travels in your future, from the whole team at Lia Toyota!

August 14, 2023

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Employee Rating

I worked with Grant Goodwin and couldn't be more pleased. He was honest, consistent, thorough, and personable. He also managed our expectations well regarding time frames and how the process of purchasing an More

by even_lunacy862
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Dominick Finochiaro

Aug 15, 2023

Lia Toyota of Northampton responded

Great! Thanks for taking a moment to give credit to Grant for this exceptional dealership experience. We're delighted he was there for you every step of the way to provide support and updates. Congrats on the new ride! We wish you all the best in your journeys to come, from all of us at Lia Toyota!

July 04, 2023

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Employee Rating

Our experience of buying a new car at Lia was very smooth. We interacted with Grant Goodwin. He is a great person to talk to, and he really helped us in each step. Would strongly recommend it. More

by dpm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Shiles

Jul 11, 2023

Lia Toyota of Northampton responded

Dpm, thanks for stopping by to let us know how happy you were with Grant's assistance at our dealership! We're delighted Grant's support and expertise made this transaction easy and pleasant. Congrats on your new Toyota! We wish you all the best in your journeys to come, from the whole team at Lia Toyota!

March 31, 2023

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Employee Rating

Had a great experience with Grant Goodwin and his ability to handle the logistics of our recent new car purchase. His flexibility (doing much of the initial work remotely), knowledge and great personality m More

by Jenoyola2
Recommend Dealer
Yes

Other Employees Tagged: Dominick Finochiaro

Mar 31, 2023

Lia Toyota of Northampton responded

Awesome! Thank you so much! We're so happy Grant took care of things right away to make this transaction stress-free for you. Congrats on your new Toyota! We hope you absolutely love it, and we wish you many miles of pleasant travels, from the whole team at Lia Toyota!

January 27, 2023

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Employee Rating

I've had three services at Lia Toyota since I bought my car last spring. I always work with Gerald Laclaire and find him to be friendly, efficient and helpful. More

by cmort920
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gerald Leclaire , David Wolfram

Jan 30, 2023

Lia Toyota of Northampton responded

Hey, thanks so much for the 5-star review of Gerald! Nothing means more to us than your complete satisfaction with our work, so we're glad Gerald has been such a dependable service advisor to you. We hope to emulate this positive experience at your next appointment. See you then!

December 01, 2022

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Special thanks to Grant Goodwin and Jason Shiles for helping with our purchase of a RAV4 Hybrid. We experienced professional and knowledgeable service framed with a sense of humor and sound social skill More

by Nick Dines
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jason Shiles

Dec 02, 2022

Lia Toyota of Northampton responded

Hey, Nick! Thank you for recognizing Grant and Jason with the honor of your 5-star review. Congratulations on the successful and fun purchase of your new RAV4! We're delighted our team handled your transaction in a professional yet entertaining fashion. They will certainly appreciate your kinds words. Best wishes to you on all of your upcoming travels!

August 16, 2022

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Employee Rating

My purchase of a new vehicle has been fantastic. Very smooth process. My client advisor, Grant Goodman , was awesome!!! More

by stephen.veilleux
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Shiles

Aug 16, 2022

Lia Toyota of Northampton responded

Stephen, Congratulations on your new vehicle! We are so glad that Grant could provide you with a smooth, 5-star experience. It is our pleasure to assist you in any way possible. We thank you for your positive review and we wish you the safest of travels- on behalf of the entire team!

August 06, 2022

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Employee Rating

I was very pleased with the experience of purchasing a new Camry last month. Grant Goodwin, sales rep was very thorough in explaining the process. He kept me updated as my vehicle moved from production to More

by jeanne2022
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dominick Finochiaro

Aug 10, 2022

Lia Toyota of Northampton responded

Jeanne, Thank you for leaving Grant this positive review and recommendation! Offering thorough and efficient service is so important to us, and we are pleased that he provided you with nothing less. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team! Safe travels!

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