Gerald Leclaire

Excellent service, always very attentive and amenable. They always go the extra mile to guarantee the driver’s safety They always go the extra mile to guarantee the driver’s safety More

Report | Print

Exelent job and fast service thank you for everything , was very nice and kind thank was very nice and kind thank More

Report | Print

Easy to make an appointment, excellent care of auto, resolve issues in a timely manner and reasonable cost for work performed. resolve issues in a timely manner and reasonable cost for work performed. More

Report | Print

Michael Berard at Lia Toyota Northampton gave me great service. Friendly and explained what would go on with my car service. service. Friendly and explained what would go on with my car service. More

Report | Print

Lia Toyota is not the best dealership I’ve been to and the service dept leaves a lot to be desired. That being said, one associate went above and beyond to make sure I left a happy customer. Dores Bounpha the service dept leaves a lot to be desired. That being said, one associate went above and beyond to make sure I left a happy customer. Dores Bounphasaysonh took the time to hear me and got everything input so I didn’t have to come back. She literally saved my day and was just so professional and compassionate. Again Thank You Dores More

Report | Print

Gerald Laclair helped me with my most recent service visit. He was friendly, prompt, and answered all my questions, particularly about the unresolved recall. None of the mailed materials fully explained visit. He was friendly, prompt, and answered all my questions, particularly about the unresolved recall. None of the mailed materials fully explained the situation so I was particularly happy for Gerald’s help. More

Report | Print

Gerald was very helpful and patient with me, this 75 yr old lady, in getting the car I wanted at a good price including the “extras”.He was a good listener to my needs and wants. Would highly recommend. old lady, in getting the car I wanted at a good price including the “extras”.He was a good listener to my needs and wants. Would highly recommend. More

Report | Print

Service provided within the time estimated. Gerald Laclaire has consistently provided accurate and complete estimates of services and time required. Gerald Laclaire has consistently provided accurate and complete estimates of services and time required. More

Report | Print

Dealership does good work, and service is fairly quick, no long waits. Highly recommend them. no long waits. Highly recommend them. More

Report | Print

The people are very friendly and always keep me informed of how things are going. Everything is done in a reasonable time. of how things are going. Everything is done in a reasonable time. More

Report | Print