Grant Lee
Grant Lee at Envision Ford of Oxnard

Grant Lee

Service Advisor

Envision Ford of Oxnard

1501 Auto Center Dr
Oxnard, CA 93036

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5.0
5 Reviews

BORN AND RAISED IN SANTA BARBARA CA. WENT TO SBHS

5.0

5 Reviews

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5 Reviews of Grant Lee

August 15, 2025

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Employee Rating

Great service and caring sapot Waited in the beautiful showroom Picked up my favorite car wash supply More

by Lynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 15, 2025

Envision Ford of Oxnard responded

I’m glad to hear you enjoyed great service, a comfortable wait in our showroom, and even picked up your favorite car wash supply while you were here. We appreciate your kind words and look forward to seeing you again!

August 11, 2025

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Employee Rating

Grant was great, and even though my truck was in after a long lapse in service, he was a good listener, did not push for more services, and added new wheel bolts without extra charges. We will be back soone More

by MARI.LYON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 11, 2025

Envision Ford of Oxnard responded

I’m glad to hear Grant took great care of you and made the experience straightforward without any pressure. It’s great to know he went the extra mile to add the new wheel bolts at no charge. We appreciate your trust and look forward to seeing you back — hopefully much sooner next time!

August 10, 2025

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Employee Rating

Very nice, professional and attentive. Texted me as soon as my car was ready for pick up. More

by auroraortega3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 11, 2025

Envision Ford of Oxnard responded

I’m glad to hear you received professional and attentive service, and that our team kept you updated the moment your car was ready. Communication is key, and it’s great to know we met your expectations. Thank you for choosing us!

August 08, 2025

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Employee Rating

Always great service Service was great done in a timely manner would recommend Envision to all my friends More

by Grantsmoving
Recommend Dealer
Yes

Other Employees Tagged: Grant Lee

Aug 08, 2025

Grantsmoving responded

Highly recommend Envision Ford and Lincoln

August 07, 2025

Dealership Rating
Employee Rating

I don’t know if the splash guard is removed during an oil change service, but the splash guard fell off the car the day after the service. Grant got a person to drive out to where I was and remove the guard More

by JAME_PROSSER
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos ( last name unknown)

Aug 08, 2025

Envision Ford of Oxnard responded

Thank you for taking the time to share the details of your visit. I’m glad to hear that both Grant and Carlos were able to assist you promptly and professionally when you needed help on the road — I’ll make sure they know their efforts are appreciated. I also want to acknowledge your concerns regarding the splash guard, lug nuts, and the credit card service charge. While some issues may fall outside the scope of routine maintenance, I understand how this experience was frustrating, and I’ll personally review your feedback with our service team and management to ensure we’re doing everything we can to prevent similar situations in the future. We value your business and the opportunity to improve from your feedback.

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