Grant Oliveira

The fact that I was told my part had holes from 'rodents' after they 'fixed' it yet less then 24 hours after they 'fixed'it my check engine light came back on and I bring it in and say it isn't covered due t after they 'fixed' it yet less then 24 hours after they 'fixed'it my check engine light came back on and I bring it in and say it isn't covered due to 'rodents' when I have never had that happen where I live or work and they charged me a diagnostic fee when I bought my brand new vehicle from them is not good customer service. I brought the part to a different mechanic and was told it is impossible to say with complete accuracy it is from a rodent. I have zero faith in the dealership and feel they purposely did that to charge me money. Also I had been in there back in December on 12/30 and they couldn't find anything wrong with the same code, told me it was fine, I come back 6 weeks later with same code and they again say nothing is wrong and I ask for smoke test then they find something, so third time back they fix it and say it is covered but then less than 24 hours later I have to call again due to check engine light and when I bring it back for the 4th time for this issue, it is magically rodents and not covered. More

by alyssakerickson04 Verified Customer Verified Customer

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It was busy and I had an hour and a half wait. Felt that was excessive for what I asked for. Felt that was excessive for what I asked for. More

by BREWFAN2201 Verified Customer Verified Customer

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They fixed my loose serpentine belt in a faster time frame than given which was great, but having to pay for a rental hurts the wallet more than I'd like it to and most other places I've been don't make frame than given which was great, but having to pay for a rental hurts the wallet more than I'd like it to and most other places I've been don't make me pay for a loaner. More

by tylerwhitemore Verified Customer Verified Customer

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They got me in the same day to evaluate the situation And they did what they could at the time they did what they could at the time More

by ejrejr Verified Customer Verified Customer

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Happy that the issue with my car was taken care of on same day, due to my having to travel one hour plus, each way, to get to you guys. Thanks. same day, due to my having to travel one hour plus, each way, to get to you guys. Thanks. More

by tgr78211 Verified Customer Verified Customer

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Not bad! Good communication most days! Lots of back and fourth with the warranty company however overall it all worked out! Good communication most days! Lots of back and fourth with the warranty company however overall it all worked out! More

by RODCHELLALLEN Verified Customer Verified Customer

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Great mechanics. Their knowledge of dealing with my car issues was on the spot! I couldn’t ask for more! Their knowledge of dealing with my car issues was on the spot! I couldn’t ask for more! More

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Good customer service, friendly knowledgeable employees, explained everything very well and gave options. Everything went very smooth. explained everything very well and gave options. Everything went very smooth. More

by DIA_VERDE Verified Customer Verified Customer

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My routine maintenance light was not reset. Other than that everything was great, thank ypu. Other than that everything was great, thank ypu. More

by CASEY61 Verified Customer Verified Customer

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All right Everything was good, waiting area was clean. The staff was great, they kept me updated on everything that was going on with my vehicle The staff was great, they kept me updated on everything that was going on with my vehicle More

by dmueller7471 Verified Customer Verified Customer

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