Gray Thompson | Page 16

This dealership and its staff are absolutely the best ever, anywhere. I have had my Jeep going on 12 years and everyone has looked after my needs and the needs of Jeep. So dedicated, understanding and ever, anywhere. I have had my Jeep going on 12 years and everyone has looked after my needs and the needs of Jeep. So dedicated, understanding and competent...couldn't do better any where! More

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I was very comfortable dealing with all the personnel at the dealership. Very friendly, professional, knowledgeable and without pressure. Their discounts on the new car were what I expected, and trade-in the dealership. Very friendly, professional, knowledgeable and without pressure. Their discounts on the new car were what I expected, and trade-in allowable was top dollar according to KBB. More

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this is my usual service provider. Last visit was very disappointing. Jeep needed some diagnostic work (check engine) so the only thing I had priced was a differential fluid and oil Last visit was very disappointing. Jeep needed some diagnostic work (check engine) so the only thing I had priced was a differential fluid and oil replacement. I checked in at 10am. I didn't hear from the service rep until 11 the next morning and this after many, many unsuccessful phone calls to obtain an update. Ended up costing over $1400 dollars on a vehicle I am planning to sell. Did agree to recommended repairs even though final cost was unclear, but would have agreed to anything to get my only vehicle back after over 24 hour wait. Not inclined to return More

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Friendly customer service and professional mechanics. I take my Jeep there for all service requirements. I take my Jeep there for all service requirements. More

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I took my Jeep Grand Cherokee in for service for the first time since I bought it. I was five minutes early and they got me right in. They promised me it would be ready within an hour and a half, and it first time since I bought it. I was five minutes early and they got me right in. They promised me it would be ready within an hour and a half, and it was! The people in the service department for friendly and professional. No hesitations about returning for service here. More

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For picking up my brand new Jeep I made it clear multiple times in advance that I wanted to spend as little time as possible in their show room to pick-up my new Jeep. They got all the information beforehand times in advance that I wanted to spend as little time as possible in their show room to pick-up my new Jeep. They got all the information beforehand, and I was told I would be in and out within 1 hour. When I showed up, nothing was prepared at all, the whole process finally took 3,5 hours(!!) in their cold lobby. I was told from time to time that they'll pull up the vehicle any moment. When it finally was ready, I still had to go through financing, which could have well done while I was waiting. Their excuse was that they first picked the wrong Jeep for detailing, and also had to polish some scratches from transport. They could have told me long before that it'll take extra time, I'm living just 5 minutes away. I could have gone home and come back later. Reuben from financing saved the day, he was a pleasure to work with and efficient. Otherwise it would have been just 2 stars! Worst car pick-up process ever!!! They don't care about your time nor keep you in the loop. Things changed since they had parking lots full of new cars. Nowadays you're lucky to get a new car after 4 months of waiting. They know that you won't walk away at that point. :-/ I still recommend the dealership because their service department does a really great job. I had my previous Jeep always serviced there without any issues. More

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I spotted a 2016 Grand Cherokee with low miles and put in a response and had a reply right away. Jeb made contact with me and even walked out to the vehicle to answer a few questions. Made a decision over ni a response and had a reply right away. Jeb made contact with me and even walked out to the vehicle to answer a few questions. Made a decision over night, called and they set up the closing for the next day. Drove to Denver (280mi) and they had everything ready to go. Great service. Thank you, Scott More

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We received great service from beginning to end! Jeb was very thorough with all the details. Jeb was very thorough with all the details. More

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Chen and Nicky did a fantastic job. Very knowledgeable and went out of their way to make this an enjoyable experience. This is the 4th Jeep I have purchased there. Outstanding servic Very knowledgeable and went out of their way to make this an enjoyable experience. This is the 4th Jeep I have purchased there. Outstanding service. More

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Very good experience with Autonation. Sales and finance people were super friendly and knowledgeable. Would recommend this dealer to family. Sales and finance people were super friendly and knowledgeable. Would recommend this dealer to family. More

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