Gray Thompson
Gray Thompson at AutoNation Chrysler Jeep West

Gray Thompson | Page 15

Sales

AutoNation Chrysler Jeep West

16300 W Colfax Ave
Golden, CO 80401

4.7
211 Reviews
4.7

211 Reviews

Write a Review

Dealership Experience

4 yrs, 6 mos

Industry Experience

9 yrs, 5 mos

211 Reviews of Gray Thompson

February 15, 2023

Dealership Rating
Employee Rating

Friendly honest service and met all needs for me. Nate was professional and easy to work with and answered all my questions and concerns. More

by paulm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nate Stahl

Feb 18, 2023

AutoNation Chrysler Jeep West responded

Hi Paulm, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Jeep West. If you have any further questions, please don't hesitate to reach out!

February 14, 2023

Dealership Rating
Employee Rating

We have used this dealership for about 10 years. Always friendly and professional. Accurate quotes and timelines given for repairs. More

by Fsulunger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 18, 2023

AutoNation Chrysler Jeep West responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Chrysler Jeep West. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us anytime! Take care!

February 07, 2023

Dealership Rating
Employee Rating

Mike Doat, Steve Johnson, and the Auto Nation service team always take great card of my Jeeps. More

by fwdodgers@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Johnson, Mike Doat

Feb 09, 2023

AutoNation Chrysler Jeep West responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Jeep West. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

January 26, 2023

Dealership Rating
Employee Rating

Appointment was at 10am. Didn’t leave until 2pm. Oil change, tire rotation & brake check (all made during the online booking process). Appointment was booked on 12/28/2022 f More

by Drickyb82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 31, 2023

AutoNation Chrysler Jeep West responded

Hi, we are deeply disappointed by your experience at AutoNation Chrysler Jeep West. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (303) 578-6104 -- we hope to hear from you soon.

Feb 09, 2023

Drickyb82 responded

Sorry for the delayed response here. I will reach out soon.

January 24, 2023

Dealership Rating
Employee Rating

The experience of the people that took care of me was great. They acted in a very professional manner and told me exactly what was wrong about my vehicle. I like that. No beating around the bush. Thank More

by Mike
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dannille

Jan 27, 2023

AutoNation Chrysler Jeep West responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

January 15, 2023

Dealership Rating
Employee Rating

great experience bought a Jeep because of Marek in the service department who gives great service More

by bjcourt2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Collins

Jan 19, 2023

AutoNation Chrysler Jeep West responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

January 02, 2023

Dealership Rating
Employee Rating

My jeep sat untouched with them for 2 days before I had to return for it as we don't have an extra vehicle. They lost my scheduled appointment and didn't do anything to make up for it. Look my broken oil c More

by Garnett
Recommend Dealer
No
Jan 05, 2023

AutoNation Chrysler Jeep West responded

Hi Garnett, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (303) 578-6104 to discuss what we can do to help.

December 30, 2022

Dealership Rating
Employee Rating

We were helped by your salesman Chen. He was very knowledgeable and helpful. We appreciated his low pressure style and his determination in finding the car we wanted. More

by sherda2
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Chen

Jan 03, 2023

AutoNation Chrysler Jeep West responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 30, 2022

Dealership Rating
Employee Rating

I will not purchase another vehicle from Auto Nation. The Jeep uses more oil than gas. I don’t believe it will pass a smog check. I purchased a real lemon! No thank you. More

by sonofneil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Ryan

Jan 03, 2023

AutoNation Chrysler Jeep West responded

Hello, we appreciate you taking the time to leave us this feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 22, 2022

Dealership Rating
Employee Rating

Great customer service. Kept us up to date on the expected delivery time is parts. More

by DL
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Dec 26, 2022

AutoNation Chrysler Jeep West responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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