205 Reviews
Write a ReviewDealership Experience
4 yrs, 3 mos
Industry Experience
9 yrs, 2 mos
205 Reviews of Gray Thompson
January 02, 2023
My jeep sat untouched with them for 2 days before I had to return for it as we don't have an extra vehicle. They lost my scheduled appointment and didn't do anything to make up for it. Look my broken oil c to return for it as we don't have an extra vehicle. They lost my scheduled appointment and didn't do anything to make up for it. Look my broken oil cooler to another dealership and they were able to get me in and fixed promptly. More
December 30, 2022
We were helped by your salesman Chen. He was very knowledgeable and helpful. We appreciated his low pressure style and his determination in finding the car we wanted. He was very knowledgeable and helpful. We appreciated his low pressure style and his determination in finding the car we wanted. More
Other Employees Tagged: Chen
December 30, 2022
I will not purchase another vehicle from Auto Nation. The Jeep uses more oil than gas. I don’t believe it will pass a smog check. I purchased a real lemon! No thank you. The Jeep uses more oil than gas. I don’t believe it will pass a smog check. I purchased a real lemon! No thank you. More
Other Employees Tagged: Ryan
December 16, 2022
Very easy process. ..no need to haggle over price. All prices are set as is. Salesman are relaxed and not pushy at all. Would suggest you sell your trade in elsewhere as ..no need to haggle over price. All prices are set as is. Salesman are relaxed and not pushy at all. Would suggest you sell your trade in elsewhere as they do not offer the best price. Overall a pleasant experience. More
Other Employees Tagged: Chen...5 star for sure!
December 16, 2022
This dealership and its staff are absolutely the best ever, anywhere. I have had my Jeep going on 12 years and everyone has looked after my needs and the needs of Jeep. So dedicated, understanding and ever, anywhere. I have had my Jeep going on 12 years and everyone has looked after my needs and the needs of Jeep. So dedicated, understanding and competent...couldn't do better any where! More
Other Employees Tagged: Matt Click, Steven Jones, ...
December 14, 2022
I was very comfortable dealing with all the personnel at the dealership. Very friendly, professional, knowledgeable and without pressure. Their discounts on the new car were what I expected, and trade-in the dealership. Very friendly, professional, knowledgeable and without pressure. Their discounts on the new car were what I expected, and trade-in allowable was top dollar according to KBB. More
Other Employees Tagged: Roberto Aguilar
December 13, 2022
this is my usual service provider. Last visit was very disappointing. Jeep needed some diagnostic work (check engine) so the only thing I had priced was a differential fluid and oil Last visit was very disappointing. Jeep needed some diagnostic work (check engine) so the only thing I had priced was a differential fluid and oil replacement. I checked in at 10am. I didn't hear from the service rep until 11 the next morning and this after many, many unsuccessful phone calls to obtain an update. Ended up costing over $1400 dollars on a vehicle I am planning to sell. Did agree to recommended repairs even though final cost was unclear, but would have agreed to anything to get my only vehicle back after over 24 hour wait. Not inclined to return More
Other Employees Tagged: did not work with any sales staff, including Gray

