Gray Thompson
Gray Thompson at AutoNation Chrysler Jeep West

Gray Thompson | Page 15

Sales

AutoNation Chrysler Jeep West

16300 W Colfax Ave
Golden, CO 80401

4.7
205 Reviews
4.7

205 Reviews

Write a Review

Dealership Experience

4 yrs, 3 mos

Industry Experience

9 yrs, 2 mos

205 Reviews of Gray Thompson

January 02, 2023

Dealership Rating
Employee Rating

My jeep sat untouched with them for 2 days before I had to return for it as we don't have an extra vehicle. They lost my scheduled appointment and didn't do anything to make up for it. Look my broken oil c More

by Garnett
Recommend Dealer
No
Jan 05, 2023

AutoNation Chrysler Jeep West responded

Hi Garnett, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (303) 578-6104 to discuss what we can do to help.

December 30, 2022

Dealership Rating
Employee Rating

We were helped by your salesman Chen. He was very knowledgeable and helpful. We appreciated his low pressure style and his determination in finding the car we wanted. More

by sherda2
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Chen

Jan 03, 2023

AutoNation Chrysler Jeep West responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 30, 2022

Dealership Rating
Employee Rating

I will not purchase another vehicle from Auto Nation. The Jeep uses more oil than gas. I don’t believe it will pass a smog check. I purchased a real lemon! No thank you. More

by sonofneil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Ryan

Jan 03, 2023

AutoNation Chrysler Jeep West responded

Hello, we appreciate you taking the time to leave us this feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 22, 2022

Dealership Rating
Employee Rating

Great customer service. Kept us up to date on the expected delivery time is parts. More

by DL
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Dec 26, 2022

AutoNation Chrysler Jeep West responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 22, 2022

Dealership Rating
Employee Rating

These are the most current people I have ever been with for service. I would recommend this service to everyone! More

by ullstrup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 26, 2022

AutoNation Chrysler Jeep West responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 16, 2022

Dealership Rating
Employee Rating

Very easy process. ..no need to haggle over price. All prices are set as is. Salesman are relaxed and not pushy at all. Would suggest you sell your trade in elsewhere as More

by melwagner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chen...5 star for sure!

Dec 20, 2022

AutoNation Chrysler Jeep West responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

December 16, 2022

Dealership Rating
Employee Rating

This dealership and its staff are absolutely the best ever, anywhere. I have had my Jeep going on 12 years and everyone has looked after my needs and the needs of Jeep. So dedicated, understanding and More

by knscherrer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Click, Steven Jones, ...

Dec 19, 2022

AutoNation Chrysler Jeep West responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Chrysler Jeep West. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

December 14, 2022

Dealership Rating
Employee Rating

I was very comfortable dealing with all the personnel at the dealership. Very friendly, professional, knowledgeable and without pressure. Their discounts on the new car were what I expected, and trade-in More

by seatbelt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Roberto Aguilar

Dec 16, 2022

AutoNation Chrysler Jeep West responded

Hi, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

December 13, 2022

Dealership Rating
Employee Rating

this is my usual service provider. Last visit was very disappointing. Jeep needed some diagnostic work (check engine) so the only thing I had priced was a differential fluid and oil More

by lpmpls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: did not work with any sales staff, including Gray

Dec 16, 2022

AutoNation Chrysler Jeep West responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

December 13, 2022

Dealership Rating
Employee Rating

Friendly customer service and professional mechanics. I take my Jeep there for all service requirements. More

by craigmardick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 16, 2022

AutoNation Chrysler Jeep West responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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