211 Reviews
Write a ReviewDealership Experience
4 yrs, 6 mos
Industry Experience
9 yrs, 5 mos
211 Reviews of Gray Thompson
November 04, 2022
Car battery died and we towed to the shop. Clear communication from service technician and quick turnaround. Setting up an appointment and reaching someone on site however is not easy. The Clear communication from service technician and quick turnaround. Setting up an appointment and reaching someone on site however is not easy. They have an automated system and I’ve been rerouted/dropped frequently More
November 03, 2022
Nate and Alex were exceptional, at the Jeep West location! Very attentive, informative and helpful. This is my forth vehicle purchase at Jeep West, and every experience has been incredible. Thank location! Very attentive, informative and helpful. This is my forth vehicle purchase at Jeep West, and every experience has been incredible. Thank you so much for making everything so easy and enjoyable. Nate and Alex, THANK YOU! You both were nothing short of a pleasure! More
Other Employees Tagged: Nate Stahl and Alex (not sure of last name)
November 01, 2022
I purchased my first Jeep (2023 Wrangler Rubicon 4xe) from Ceasar Ortega in September and took delivery on October 25. I already knew what I wanted, but Ceasar took the time to ensure I was well informe from Ceasar Ortega in September and took delivery on October 25. I already knew what I wanted, but Ceasar took the time to ensure I was well informed about the Jeep I was buying and made it an excellent car buying experience. Ceasar provided periodic updates so I knew what stage of the build process the Jeep was in. Marco Valles was our Finance Manager. Even though we financed our Jeep though our credit union, Marco still provided awesome customer service. He help us go though all the service and protection plans and ensure we selected the ones that were right for me and my family This is the second new car we purchased from Autonation in 14 months (the second was a 2021 Ford Explorer Limited Hybrid from Littleton). I know they are independently owned and operated, but Autonation dealers know how to treat their customers. We'll definitely buy our next vehicle from Autonation when my daughter is ready to drive. More
Other Employees Tagged: Lisa Parasrami, Ceasar Ortega, Marco Valles
November 01, 2022
I feel that over the years at this location, the personnel has been exceptional in providing me with excellent service for my vehicles. personnel has been exceptional in providing me with excellent service for my vehicles. More
Other Employees Tagged: Lisa Parasrami, Marek Kozlowski - Kevin Rainer and all others in the MAINTAINENCE DEPT.
October 27, 2022
I have been using this dealership for the last 8 years. I will never go anywhere else! I have had two Jeep Wranglers with them and all of my service done there. The service team is very friendly, helpful a I will never go anywhere else! I have had two Jeep Wranglers with them and all of my service done there. The service team is very friendly, helpful and care about their customers. They have taken the time to get to know me and provide me with the best service, tires and prices. Highly recommended! More
Other Employees Tagged: Kevin Ramer
October 26, 2022
I have never been disappointed by the service department of this dealership. They have always acted promptly for any serious problem I have had with my car and have given non-failing advice where needed. of this dealership. They have always acted promptly for any serious problem I have had with my car and have given non-failing advice where needed. I have been a customer for over 5 years. More
Other Employees Tagged: Matt in service
October 24, 2022
Brian L. took care of me. Had the Jeep I wanted to see ready and waiting for me when I got there to test drive. Brian knew all about the vehicle, answered all took care of me. Had the Jeep I wanted to see ready and waiting for me when I got there to test drive. Brian knew all about the vehicle, answered all of my questions. More
Other Employees Tagged: Lisa Parasrami
October 21, 2022
Alec took great care of me. Very low pressure, just patiently answered my questions and they really worked with my trade in on the price. Got a great price on my new truck as we Very low pressure, just patiently answered my questions and they really worked with my trade in on the price. Got a great price on my new truck as well! Thank you! More
Other Employees Tagged: Alec, Marco
October 19, 2022
As always the Service Department was very helpful and responsive to my needs. Thank you Dyllon and the Service Department for your quick response. responsive to my needs. Thank you Dyllon and the Service Department for your quick response. More
Other Employees Tagged: Lisa Parasrami, Kevin Ramer, Steve Johnson, also Mareck, Matt, Mike, Scott, Danny, Dalton, and Emerson just to name the many over the years. just to name few I have worked with many over the years.,
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