205 Reviews
Write a ReviewDealership Experience
4 yrs, 3 mos
Industry Experience
9 yrs, 2 mos
205 Reviews of Gray Thompson
June 14, 2024
I appreciated the help I received to get my Forester. Your team is very professional and not high pressure. I would recommend your group to anyone looking to purchase a vehicle. Your team is very professional and not high pressure. I would recommend your group to anyone looking to purchase a vehicle. More
June 14, 2024
They are a good people. I had an oil change, and afterwards I ask them if they checked my air filter and he said yes that is part of doing the oil change. But I could see fr I had an oil change, and afterwards I ask them if they checked my air filter and he said yes that is part of doing the oil change. But I could see from the dust on the air filter casing that no one had touched it. When I got home I checked it and it needed a new filter. So I changed it myself. After paying $109.00 you would think they could have at least checked it. I will think twice about going back there. More
May 27, 2024
Awesome fast service. There is a reason I keep buying cars from here. The people who work here are genuinely good nice people! There is a reason I keep buying cars from here. The people who work here are genuinely good nice people! More
Other Employees Tagged: Service manager
May 25, 2024
Chris Collins is polite, professional, and most of all, listens to the customers need! outstanding job!! Go see Chris Collins. The customer service Chris offers is what America used to be. You just don’t s listens to the customers need! outstanding job!! Go see Chris Collins. The customer service Chris offers is what America used to be. You just don’t see this type of service anymore. She listens to you. She has your budget in mind and she offers many suggestions to get the job done. I have bought many vehicles before in the past. but I have never had such great customer service as Chris Collins, Andre Terry and Moe provided for me. I left extremely happy with what I wanted a little bit more monthly, but I understand I’m paying for what I want. Don’t waste your time with other dealerships go see Chris Collins, Andre Terry and Moe at AutoNation West, highly recommended! From the moment I stepped into the dealership all the way until the delivery undivided attention to me and my needs. New and young sales people could learn a lot and benefit from this team And the way they do business and how the Customer should be treated from Chris, Andre and Moe. the sales manager, Todd was very pleasant. Listen to any concerns I had and addressed them immediately. I guess the most important aspect of this buying process was actually have customer service. listening To my expectations and needs keeping my budget in mind. Another great aspect of this team during this process not a single one of them picked up their cell phone to interrupt our deal to text or talk to someone else. The attention was on the customer, me Outstanding job, five star gold review!!! I would personally recommend this team for anyone looking to buy a new jeep. Don’t waste your time and hassle with other dealerships just go and ask for Chris Collins she will take care of you, give you undivided attention, and most importantly, actually care and listen about what you want. More
Other Employees Tagged: Chris Collins five stars!
May 10, 2024
I was welcomed right away. Matt provided great service and clear communication. He also accommodated my time constraint. Thanks all! Matt provided great service and clear communication. He also accommodated my time constraint. Thanks all! More
Other Employees Tagged: Matt, Kevin
May 05, 2024
Overall an excellent experience. Roberto Aguilar was helpful and upfront about the whole process. We got an excellent price and quick service on the purchase of our new vehicle. T Roberto Aguilar was helpful and upfront about the whole process. We got an excellent price and quick service on the purchase of our new vehicle. Thanks. More
Other Employees Tagged: Roberto Aguilar
April 18, 2024
Thanks to Nick, Andre & Jon, buying a new car & selling my used car was quick & stress free. Nick was a no pressure salesman & extremely professional. my used car was quick & stress free. Nick was a no pressure salesman & extremely professional. More
Other Employees Tagged: Nick Cahow

