211 Reviews
Write a ReviewDealership Experience
4 yrs, 6 mos
Industry Experience
9 yrs, 5 mos
211 Reviews of Gray Thompson
May 27, 2024
Awesome fast service. There is a reason I keep buying cars from here. The people who work here are genuinely good nice people! There is a reason I keep buying cars from here. The people who work here are genuinely good nice people! More
Other Employees Tagged: Service manager
May 25, 2024
Chris Collins is polite, professional, and most of all, listens to the customers need! outstanding job!! Go see Chris Collins. The customer service Chris offers is what America used to be. You just don’t s listens to the customers need! outstanding job!! Go see Chris Collins. The customer service Chris offers is what America used to be. You just don’t see this type of service anymore. She listens to you. She has your budget in mind and she offers many suggestions to get the job done. I have bought many vehicles before in the past. but I have never had such great customer service as Chris Collins, Andre Terry and Moe provided for me. I left extremely happy with what I wanted a little bit more monthly, but I understand I’m paying for what I want. Don’t waste your time with other dealerships go see Chris Collins, Andre Terry and Moe at AutoNation West, highly recommended! From the moment I stepped into the dealership all the way until the delivery undivided attention to me and my needs. New and young sales people could learn a lot and benefit from this team And the way they do business and how the Customer should be treated from Chris, Andre and Moe. the sales manager, Todd was very pleasant. Listen to any concerns I had and addressed them immediately. I guess the most important aspect of this buying process was actually have customer service. listening To my expectations and needs keeping my budget in mind. Another great aspect of this team during this process not a single one of them picked up their cell phone to interrupt our deal to text or talk to someone else. The attention was on the customer, me Outstanding job, five star gold review!!! I would personally recommend this team for anyone looking to buy a new jeep. Don’t waste your time and hassle with other dealerships just go and ask for Chris Collins she will take care of you, give you undivided attention, and most importantly, actually care and listen about what you want. More
Other Employees Tagged: Chris Collins five stars!
May 10, 2024
I was welcomed right away. Matt provided great service and clear communication. He also accommodated my time constraint. Thanks all! Matt provided great service and clear communication. He also accommodated my time constraint. Thanks all! More
Other Employees Tagged: Matt, Kevin
May 05, 2024
Overall an excellent experience. Roberto Aguilar was helpful and upfront about the whole process. We got an excellent price and quick service on the purchase of our new vehicle. T Roberto Aguilar was helpful and upfront about the whole process. We got an excellent price and quick service on the purchase of our new vehicle. Thanks. More
Other Employees Tagged: Roberto Aguilar
April 18, 2024
Thanks to Nick, Andre & Jon, buying a new car & selling my used car was quick & stress free. Nick was a no pressure salesman & extremely professional. my used car was quick & stress free. Nick was a no pressure salesman & extremely professional. More
Other Employees Tagged: Nick Cahow
March 13, 2024
Experience was great, everyone was very helpful and extremely knowledgeable. Was the best car buying experience I have ever had for sure. I will only be buying my vehicles through them from now on. extremely knowledgeable. Was the best car buying experience I have ever had for sure. I will only be buying my vehicles through them from now on. More
February 04, 2024
Andre and Michael were amazing. They made us feel like family as they helped us understand the new vehicle, work on pricing with us and more. Loved it and it actually went really qu They made us feel like family as they helped us understand the new vehicle, work on pricing with us and more. Loved it and it actually went really quickly too. More
Other Employees Tagged: Andre Terry
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