Greg Bramble | Page 27

Zero customer service. I had to call them to see if they finished my job at the end of the workday. It wasn’t clear that they would call me, or even knew who I was, and t I had to call them to see if they finished my job at the end of the workday. It wasn’t clear that they would call me, or even knew who I was, and they never even called me to see exactly what I wanted done with the service in the first place. Definitely not customer centered. More

by ERIC.FALK Verified Customer Verified Customer

Print

It was very easy to work with the team. The service was done quickly and without issues. The service was done quickly and without issues. More

by timc7 Verified Customer Verified Customer

Print

It was a good attention. I had a flat tire and the representative explained everything very detailed. Thank you. I had a flat tire and the representative explained everything very detailed. Thank you. More

by JUANPABLO.DURANZACATECAS Verified Customer Verified Customer

Print

They always take great care of me and my GTI. Car just got it’s 100,000 mile service. I’m glad all my service has been at Joseph. Car just got it’s 100,000 mile service. I’m glad all my service has been at Joseph. More

by allentheyoung Verified Customer Verified Customer

Print

Great service from the service department. Fixed things I hadn’t even brought the car in for. Fixed things I hadn’t even brought the car in for. More

by MIKE.MURRAY1959 Verified Customer Verified Customer

Print

They fixed up our troublesome noise for less than quoted. They took my complaint of a weird noise seriously. They took my complaint of a weird noise seriously. More

by adamcoreywallace Verified Customer Verified Customer

Print

Not personable. Felt awkward and there was barely any help. Charged a lot of money Felt awkward and there was barely any help. Charged a lot of money More

by karimabwbond Verified Customer Verified Customer

Print

Everyone there was very polite and knowledgeable about the work being completed on my vehicle the work being completed on my vehicle More

by marlonmontgomery14 Verified Customer Verified Customer

Print

They were really busy because it was a Monday and several techs were on vacation when I stopped in with an unexpected tire pressure issue. I really needed to get it diagnosed that day and they warned me that techs were on vacation when I stopped in with an unexpected tire pressure issue. I really needed to get it diagnosed that day and they warned me that the wait might be a couple of hours. I agreed and their valet offered to run me back home so I could get some work done. I gave him a call when the car was ready to be picked up. Everyone was super-friendly and professional. I was back home with my tire issue fixed by early afternoon. Couldn’t have gone more smoothly even though I arrived unexpectedly on a very busy day. Nice to know I can count on them in a pinch! More

by ncampbell567 Verified Customer Verified Customer

Print

This was my third time back for repair… engine light still on… very frustrated. Wait was 3 hours and I felt like I was inconveniencing them. still on… very frustrated. Wait was 3 hours and I felt like I was inconveniencing them. More

by krusemichelle Verified Customer Verified Customer

Print