Greg Bramble

Joseph VW is the standard in Cincinnati, from sales to service always convenient and professional service always convenient and professional More

by manthony3 Verified Customer Verified Customer

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Excellent service! Customer focus! I am so happy they fixed my issue. Transparent and adequate pricing! Customer focus! I am so happy they fixed my issue. Transparent and adequate pricing! More

by vwusa Verified Customer Verified Customer

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Except for long waits on the phone to get in touch with a service rep I have no complaints at all. service rep I have no complaints at all. More

by RICK@RICKANDDEBBYSMITH.COM Verified Customer Verified Customer

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Spectacular staff. Reggie always goes above and beyond. He is honest, fair and that’s why I will go no where else Reggie always goes above and beyond. He is honest, fair and that’s why I will go no where else More

by SARAHFAITHRN Verified Customer Verified Customer

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I took my VW 2014 Jetta to get a new key and some work done because my mother who has bought he last to VW from Joseph and always raved about how great they are. As I was checking in my car to the service done because my mother who has bought he last to VW from Joseph and always raved about how great they are. As I was checking in my car to the service center I walked to the show room where I was immediately greeted, when I asked if they had any used vw’s they had Cam take me to a 24 certified Taos that just came in. It was instant love. Even though I really didn’t think I had a chance at financing this vehicle being that I’m in my early 40s widowed raising my teen twin girls alone. I do work really hard but I don’t have the best payment history that I would like so I didn’t think I could get this car without using a cosigner. But everyone in that dealership was amazing and they made me feel like my credit was immaculate and I had no issues everything was seamless. I am so glad that I went there and that I have a new vehicle and I will never ever go to another dealership ever again I am a lifetime Joseph Volkswagen customer. More

by elizabeth.robbins3 Verified Customer Verified Customer

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Everyone is friendly and helpful, especially Greg. , I trust them with my car and will be comng back in the future. , I trust them with my car and will be comng back in the future. More

by JMMURPHY0 Verified Customer Verified Customer

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I brought it in to get a lightbulb and have them check a Noyes later on that day. My car overheated and needed to be towed was not happy. Noyes later on that day. My car overheated and needed to be towed was not happy. More

by MAD3L86 Verified Customer Verified Customer

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Michael is excellent professional with terrific follow through skills. He helped with maturing lease and found successful car purchase. through skills. He helped with maturing lease and found successful car purchase. More

by LFENDER0 Verified Customer Verified Customer

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I made an appointment and dropped my vehicle off early to ensure they could get started on it immediately. I didn’t hear anything all day so I called 5 hours later and learned they hadn’t looked at it yet. T ensure they could get started on it immediately. I didn’t hear anything all day so I called 5 hours later and learned they hadn’t looked at it yet. They told me they were busy with 17 other vehicles. I asked what the purpose of appointments were if they don’t honor them. They said they would get it right in and start diagnostics. I decided to drive back to the dealership just before closing because I had not heard back from them and I needed my car for vacation the next day. When I arrived the service guy told me his coworker called and left me a message and they were waiting to hear back from me. I told him his coworker was a liar. There were no calls and no messages. Long story short, go somewhere else if you can. They do not value your time, they lied and charge for things that some dealers do for free. This wasn’t my first bad experience with their service department but it will be my last. I was considering purchasing another VW from them but not a chance now. More

by BpM Verified Customer Verified Customer

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Excellent service - I appreciate the complete review of what is planned along with a phone call if anything unexpected comes up. what is planned along with a phone call if anything unexpected comes up. More

by TK Verified Customer Verified Customer

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