Greg Dobbins
Greg Dobbins at Folsom Lake Ford

Greg Dobbins | Page 14

Kia General Sales Manager

Folsom Lake Ford

12755 Folsom Blvd
Folsom, CA 95630

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4.8
193 Reviews
4.8

193 Reviews

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193 Reviews of Greg Dobbins

July 17, 2024

Dealership Rating
Employee Rating

Went there twice, you had a young man who needed more training. The first time in, he pointed to the direction of the model of the car I was looking for, it was in the back of the lot and a very hot day More

by RN-ICU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Skye Mascadri, Mike Wrigley

Jul 18, 2024

Folsom Lake Ford responded

Thank you for sharing your experience with us. We appreciate your feedback regarding your visits to Folsom Lake Ford. Your comments are important to us, and we strive to provide exceptional customer service at all times. If you would like to discuss your experience further, please feel free to reach out to us directly. Thank you for considering us, and we wish you all the best with your new vehicle. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 17, 2024

Dealership Rating
Employee Rating

Kevin was great. He answered all our questions and made sure we had all the info we needed. More

by MRENNIE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 18, 2024

Folsom Lake Ford responded

Thank you for recognizing Kevin for providing excellent service during your visit to Folsom Lake Ford. We appreciate your kind words and are thrilled that you had a positive experience with us. We look forward to welcoming you back in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 10, 2024

Dealership Rating
Employee Rating

I really appreciate it. You guys did a wonderful job and thank you so much! Have a wonderful day! More

by TRANGDANG823
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 15, 2024

Folsom Lake Ford responded

Thank you for the positive feedback! We are thrilled to hear that you had a wonderful experience at Folsom Lake Ford. We appreciate your kind words and hope to see you again soon. Have a fantastic day! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 10, 2024

Dealership Rating
Employee Rating

Nick always does a great job helping us! I will give referrals as Folsom Lake Ford is the best! More

by THERESAEMERSON
Recommend Dealer
Yes

Other Employees Tagged: Jon Peterson, Skye Mascadri, Mike Wrigley, James Fuhs , Paul Campagna, Nick Sexton

Jul 15, 2024

Folsom Lake Ford responded

Thank you, Theresa! We're thrilled to hear about your positive experience with Nick at Folsom Lake Ford. We appreciate your kind words and are glad you're happy with the service provided. We look forward to assisting you again in the future and thank you for recommending us! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 10, 2024

Dealership Rating
Employee Rating

Overall it was a good experience but we had a few thing pop up at the end that were a little disappointing. First was we asked numerous times for a due bill for a full detail and we kept getting blown off… More

by Katie L
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Skye Mascadri, Mike Wrigley

Jul 11, 2024

Folsom Lake Ford responded

Thank you for sharing your feedback with us, Katie. I appreciate hearing about your experience with us. I understand your concerns regarding the due bill issue and the unexpected payment difference. Rest assured, we take your feedback seriously and aim to improve our processes to prevent similar situations in the future. If you would like to discuss this further, please feel free to reach out to me directly. Thank you for choosing Folsom Lake Ford and we hope to have the opportunity to better serve you in the future. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 07, 2024

Dealership Rating
Employee Rating

I'm really glad I got my new car at this dealership great customer service More

by ADRIANCRUZGARCIA13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Skye Mascadri, Mike Wrigley

Jul 09, 2024

Folsom Lake Ford responded

Thank you for choosing Folsom Lake Ford for your new car! We appreciate your kind words about our great customer service. We look forward to seeing you again in the future. Happy driving! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 01, 2024

Dealership Rating
Employee Rating

A great place for sales and service, Honest, reliable and caring personal make it a great experience. More

by 218KZOOK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 03, 2024

Folsom Lake Ford responded

Thank you for choosing Folsom Lake Ford, I truly appreciate your kind words and 5-star rating! I'm thrilled to hear that our team provided you with honest, reliable, and caring service. I look forward to welcoming you back for your next vehicle or service needs. Safe travels! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

June 21, 2024

Dealership Rating
Employee Rating

It was a pleasure working with the staff at Folsom Lake Ford. Thank You for the great customer service. More

by LORUSS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Skye Mascadri, Mike Wrigley , Paul Campagna, Gayle Blackwell, Rene Nelson, Linda Carpenter.

Jun 25, 2024

Folsom Lake Ford responded

Thank you for choosing Folsom Lake Ford! I'm thrilled to hear you had a great experience with our staff and customer service. Please feel free to visit us again for any of your automotive needs. I appreciate your kind words! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

June 19, 2024

Dealership Rating
Employee Rating

Sergio was great! Truck delivered as advertised. No issues. Thank you. That’s it done. More

by murdysa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jon Peterson, Skye Mascadri, Mike Wrigley, James Fuhs , Paul Campagna, Sergio

Jun 24, 2024

Folsom Lake Ford responded

Thank you for sharing your positive experience with us! I am thrilled to hear that the truck was delivered as advertised without any issues. I appreciate your feedback and hope to assist you again in the future. Thank you for choosing Folsom Lake Ford! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

June 19, 2024

Dealership Rating
Employee Rating

Very helpful and courteous. Was glad that having my car serviced at my house was an option provided to me. More

by kimdpearson
Recommend Dealer
Yes

Other Employees Tagged: Jon Peterson, Skye Mascadri, Mike Wrigley, James Fuhs , Paul Campagna, Gary Katz

Jun 24, 2024

Folsom Lake Ford responded

Thank you for sharing your positive experience with Folsom Lake Ford. I'm glad to hear that our at-home car service option was helpful and convenient for you. I appreciate your feedback and look forward to assisting you again in the future. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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