Isaiah was incredibly helpful with my car shopping
experience. He was kind, informative, and funny. He knew the answers to all my questions regarding the cars I test drove, the purchasing process, and
experience. He was kind, informative, and funny. He knew the answers to all my questions regarding the cars I test drove, the purchasing process, and the apps Ford uses. Isaiah and other staff were part of the reason I chose to purchase a car at Folsom Lake Ford. I thought perhaps my future experiences at the Ford service department might reflect how happy and friendly Isaiah and everyone else was. I left feeling happy with my purchase, due to the kindness and respect everyone showed.
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by GJOHNSTON22
Verified Customer
Verified Customer
Other Employees Tagged:
Isaiah (Sales)
Jul 29, 2025 -
Folsom Lake Ford responded
Thank you so much for your wonderful review! I'm thrilled to hear that Isaiah made your car shopping experience so enjoyable and informative. It’s great to know that his kindness and knowledge helped you in your decision to purchase at Folsom Lake Ford. We look forward to serving you in the future and hope your experiences in our service department are just as positive. Thank you for choosing us, and we can’t wait to see you again!
All the best,
Jon Peterson, (916) 353-2000, jp@folsomlakeford.com
Travis and the whole staff at Folsom Lake Ford were
excellent. They were accomodating, friendly, attentive, and never put us in 'sales situations' or made us uncomfortable in any way. Travis knew his
excellent. They were accomodating, friendly, attentive, and never put us in 'sales situations' or made us uncomfortable in any way. Travis knew his Broncos! Solid information about the various models available. Honesty about any pros or cons. Just an easy matter-of-fact style. Very happy with our whole experience.
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by DUBOSE.LES
Verified Customer
Verified Customer
Jul 28, 2025 -
Folsom Lake Ford responded
Thank you so much for your kind words! We truly appreciate your feedback about your experience with Travis and the team at Folsom Lake Ford. It's wonderful to hear that you found our staff accommodating and knowledgeable, especially regarding the Broncos. We strive to create a comfortable environment for all our customers. We look forward to welcoming you back and assisting you again in the future!
All the best,
Jon Peterson, (916) 353-2000, jp@folsomlakeford.com
Great Professional Service - Great Professional Friendly
Team - Can always count on them - Go Folsom Lake Ford!
Team - Can always count on them - Go Folsom Lake Ford!
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by PAYABLES
Verified Customer
Verified Customer
Service Price Transparency
Jul 25, 2025 -
Folsom Lake Ford responded
Thank you for your wonderful review! We truly appreciate your kind words about our professional and friendly team at Folsom Lake Ford. It's great to know you can always count on us. We look forward to serving you again in the future!
All the best,
Jon Peterson, (916) 353-2000, jp@folsomlakeford.com
Folsom Lake Ford was able to get me in the truck I wanted
and I was in and out in roughly 3 hours.
Everyone was helpful and friendly.
and I was in and out in roughly 3 hours.
Everyone was helpful and friendly.
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by keplinger.jim
Verified Customer
Verified Customer
Jul 21, 2025 -
Folsom Lake Ford responded
Thank you for your wonderful review, Jim! I'm thrilled to hear that you found the truck you wanted and that our team made the process quick and enjoyable. At Folsom Lake Ford, we strive to provide friendly and efficient service. We hope to see you again soon!
All the best,
Jon Peterson, (916) 353-2000, jp@folsomlakeford.com
Folsom Lake Ford is my favorite car dealer.
Everyone is very friendly, very professional, and they always show us patience and explain the service my car will receive. They first explain if any
Everyone is very friendly, very professional, and they always show us patience and explain the service my car will receive. They first explain if anything else needs repair. They have a large, comfortable waiting room and are fast. They definitely offer excellent customer service. Thank you Foldom Lake Ford.
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by CMAXLOPEZ
Verified Customer
Verified Customer
Service Price Transparency
Jul 07, 2025 -
Folsom Lake Ford responded
Thank you for your feedback! I appreciate your loyalty to Folsom Lake Ford. It's great to hear that you found our team friendly and professional, and that you had a positive experience in our waiting room. We strive to provide excellent service and clear communication about your vehicle's needs. We look forward to seeing you again soon.
All the best,
Jon Peterson, (916) 353-2000, jp@folsomlakeford.com
One of the fastest and best car buying experiences I’ve
had . Thank you Folsom Ford .
had . Thank you Folsom Ford .
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by JENNCARLL13
Verified Customer
Verified Customer
Jul 03, 2025 -
Folsom Lake Ford responded
Thank you for your wonderful feedback, Jenn! I'm excited to hear that your car-buying experience at Folsom Lake Ford was one of the fastest and best you've had. We appreciate your support and look forward to assisting you again in the future!
All the best,
Jon Peterson, (916) 353-2000, jp@folsomlakeford.com
Was one of the friendliest dealers we have ever been to.
Experience was good. Kevin was very helpful
Experience was good. Kevin was very helpful
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by JTHOMAS52
Verified Customer
Verified Customer
Jul 01, 2025 -
Folsom Lake Ford responded
Thank you for your wonderful review! I'm thrilled to hear that you had a good experience at Folsom Lake Ford and that Kevin was able to assist you. We appreciate your kind words and hope to see you again soon!
All the best,
Jon Peterson, (916) 353-2000, jp@folsomlakeford.com
Very welcoming.
. Russell was very easy to talk to, and pleasant to work with ! Great
Customer service
. Russell was very easy to talk to, and pleasant to work with ! Great
Customer service
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by RHONDASILVEIRA
Verified Customer
Verified Customer
Jul 02, 2025 -
Folsom Lake Ford responded
Thank you for your kind words, Rhonda! I'm thrilled to hear that you felt welcomed and enjoyed working with Russell. At Folsom Lake Ford, we strive to provide great customer service, and it’s wonderful to know we met that mark for you. We hope to see you again soon!
All the best,
Jon Peterson, (916) 353-2000, jp@folsomlakeford.com
Everyone was extremely nice and professional.
that got me the exact vehicle that I wanted,
that got me the exact vehicle that I wanted,
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by TIMDAY19
Verified Customer
Verified Customer
Jun 30, 2025 -
Folsom Lake Ford responded
Thank you so much for your wonderful review! We’re thrilled to hear that our team at Folsom Lake Ford was able to provide you with the exact vehicle you wanted and that you had a positive experience. Your kind words mean a lot to us. We look forward to seeing you again!
All the best,
Jon Peterson, (916) 353-2000, jp@folsomlakeford.com
Kentucky and Gabe made this car purchase the smoothest,
easiest, and quickest I have ever had. Also my antenna was missing and I didn’t notice until I got home. I called Gabe and it arrived the next day an
easiest, and quickest I have ever had. Also my antenna was missing and I didn’t notice until I got home. I called Gabe and it arrived the next day and I live out of state. Great job
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by SJP1921
Verified Customer
Verified Customer
Jun 27, 2025 -
Folsom Lake Ford responded
Thank you for your fantastic review! We're thrilled to hear that your car purchase was smooth and quick, and we're pleased that Kentucky and Gabe was able to get the missing antenna to you so promptly. At Folsom Lake Ford, we strive to provide excellent service to all our customers, even across state lines! We appreciate your kind words and look forward to assisting you again in the future. Safe travels!
All the best,
Jon Peterson, (916) 353-2000, jp@folsomlakeford.com