Greg Fleischman | Page 3

Worst service I have ever had. Made an appointment a week in advance. Appointment was made for Thursday morning. Didn’t communicate with me until the next day (Friday). Tried calling that night (Thursday) in advance. Appointment was made for Thursday morning. Didn’t communicate with me until the next day (Friday). Tried calling that night (Thursday) but got put on hold for twenty minutes until I finally hung up. Just got machines after. When they finally called the next day (Friday around noon), I ok’d to move forward. There was no communication that they needed to order parts. Had to call later that day (Friday) to get an update. That was after I was unable to pick my kids up from school. I asked over the phone if I could drive my vehicle until the parts came in. I was told yes. Went that evening to pick up my vehicle. Asked the service rep if my car was good to go, he said yes. Notice my vehicle was running hot and that I had a new leak that I never had before. Opened the hood and found they didn’t put my anti-freeze/coolant cap back on. Went back the next day (Saturday) and asked for my cap back. They couldn’t find it. Was told they would pay for the cap and “Make it right”. Went to Napa to buy a new cap and fluid. It cost $20. I had to call two days(Monday) later to see if my parts came in. They said that they had. Set up a time for Tuesday to get the parts replaced. Went in that evening to pick up my vehicle. To them. “Make it right” was taking $40 off a $550 dollar bill. That was not including the cap and fluid. “Make it right” was actually $20. I researched what would happen to the engine when it runs without fluid; found there would be a high possibility of having to replace the engine ($4000-$8000) but making it right was worth $20 to them. I will never go there again and may consider legal action. If that is not enough, I asked them to look at a leak in the passenger rear tire. It clearly states it on the work order but they never did it. More

by football16ohio Verified Customer Verified Customer

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PAINLESS. Greg was easy to talk to and straightforward when asked a question. Overall a great experience. We will certainly consider coming back to the dealership when looking for another vehicle. when asked a question. Overall a great experience. We will certainly consider coming back to the dealership when looking for another vehicle. More

by deanlittman Verified Customer Verified Customer

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I always get great service when i take my car in for an oil change. I get waited on right away, and they get my car done in a reasonable time. oil change. I get waited on right away, and they get my car done in a reasonable time. More

by jaydawg1 Verified Customer Verified Customer

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Greg my Salesman, Trish, Ron, parts and service did a Awesome job. Trish help me get in touch with Greg and Ron did my paperwork. Greg help me with Parts department order my running boards, and service Awesome job. Trish help me get in touch with Greg and Ron did my paperwork. Greg help me with Parts department order my running boards, and service topped off my lube Thanks Bought a Ram More

by milatovichm Verified Customer Verified Customer

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Great people to work with the sales team did an excellent job helping me with my new purchase of a jeep grand cherokee.i would recommend some one to buy from your dealership. job helping me with my new purchase of a jeep grand cherokee.i would recommend some one to buy from your dealership. More

by shawnsmith251 Verified Customer Verified Customer

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We drive over 75 miles to to get to this dealership. They are that good. Just bought our second new one from them. They could not have been more patient or taken better care of us. The service depar They are that good. Just bought our second new one from them. They could not have been more patient or taken better care of us. The service department is also well worth the extra miles, and we've always been well treated the few times we used the parts department. So if you're in the market for a new car, call Parkway Ford and ask for Greg. I guess they sell other brands as well but we're Ford people. More

by jiski Verified Customer Verified Customer

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the service was great but unafortunetly the vehicle that i got timing chain was going out n i didnt have 3200 to fix it up i got timing chain was going out n i didnt have 3200 to fix it up More

by campsbusy556 Verified Customer Verified Customer

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This dealership always listens and helps me with all of my needs.The service department got me into the garage at a reasonable time ..and did a great job. my needs.The service department got me into the garage at a reasonable time ..and did a great job. More

by jaydawg1 Verified Customer Verified Customer

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We were very happy with the way the staff there met our needs. We love the Pathfinder that we chose. I was very happy to tell friends and family how well we were taken care of. I'm sure you will have are b needs. We love the Pathfinder that we chose. I was very happy to tell friends and family how well we were taken care of. I'm sure you will have are business in the future, thank you More

by brwarren50 Verified Customer Verified Customer

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Had a great experience buying my first car here! Very nice friendly people. Answered all my questions, even after buying the vehicle they helped me out making sure it was clean. nice friendly people. Answered all my questions, even after buying the vehicle they helped me out making sure it was clean. More

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