Greg Gilliam | Page 5

She was very helpful and her time to help me great person good to work with good to work with More

by BOBCAROLCHAPMAN Verified Customer Verified Customer

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I was treated by tim Wolford he seemed very knowledgeable about my jeep and took really good care of me about my jeep and took really good care of me More

by billgill1141 Verified Customer Verified Customer

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They were Fast and efficient. I trust them for all my work done on my vehicles. I trust them for all my work done on my vehicles. More

by ADAM.SIDDERS Verified Customer Verified Customer

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They are good at letting you know if anything needs to be taken care of now or in the future taken care of now or in the future More

by BIGDADY43050 Verified Customer Verified Customer

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The service people and technicians are so nice, polite and professional I will always take our vehicles to spitzers and professional I will always take our vehicles to spitzers More

by Tsweeney Verified Customer Verified Customer

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Neglect from Spitzer Management & Alarming Response from Dodge I’m writing this review after a deeply frustrating and disappointing experience with Spitzer Motors of Mansfield and Dodge. My 2023 Dodge Horn Dodge I’m writing this review after a deeply frustrating and disappointing experience with Spitzer Motors of Mansfield and Dodge. My 2023 Dodge Hornet has been at Spitzer since January 14, 2025, for a major electrical issues—specifically, the battery failing to hold a charge. This issue first started in January 2024, and despite several documented repair attempts and over 70 consecutive days out of service and at the dealer, there is still no resolution. What’s even more shocking is the complete lack of accountability from Spitzer’s management team. Communication has been poor, leadership has been unresponsive, and I’ve been left completely in the dark about progress—or the lack thereof. Rather than take ownership or escalate the matter effectively, Spitzer management has simply let this drag on and blamed Dodge Corporate. To make matters worse, I was told that Dodge's position is that the Hornet is only expected to hold a battery charge for one week or maybe two if I'm lucky. That’s completely unacceptable for a modern vehicle, especially one still under warranty with only 13,000 miles. If that is truly Dodge’s stance, it is both alarming and absurd—and it speaks volumes about how seriously they take product reliability and customer satisfaction. As a long-time Dodge customer, this entire experience has been insulting. My Hornet sits at a dealership with no clear path forward. The lack of transparency, urgency, and support from both Spitzer Motors’ leadership and Dodge corporate has been appalling. I cannot, in good faith, recommend Spitzer Motors of Mansfield to anyone looking for responsible service, follow-through, or professional management. And I strongly caution anyone considering a Dodge Hornet. 📅 Update (3/28/25): Spitzer called to say they’re done trying to fix the car. I picked it up. The next day the alarm went off randomly, and now the car won’t start—battery is dead again. Dealer and Dodge have washed their hands of it. Car is not fixed... More

by JGRAY22 Verified Customer Verified Customer

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My experience was nice. i wish they would pint out what is actually due according to my mileage for service plan So I can stay on top of recommendations. Excellent staff a i wish they would pint out what is actually due according to my mileage for service plan So I can stay on top of recommendations. Excellent staff and very friendly Thanks for getting me in with such short notice More

by Darcycassini Verified Customer Verified Customer

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Always a great and friendly experience. Super fast and reliable service, will continue to bring my vehicle back every time. Super fast and reliable service, will continue to bring my vehicle back every time. More

by tim@pinnacle-brandmanagement.com Verified Customer Verified Customer

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This dealership is the best! We always come here for work done on our car. We get the best service in the most polite and quickest time. Everyone is respectful knowledgeable and We always come here for work done on our car. We get the best service in the most polite and quickest time. Everyone is respectful knowledgeable and lighthearted. We actually enjoy going to our Spitzer dodge garage. Thank you guys Sharon More

by Sharon Beyer Verified Customer Verified Customer

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They went out of their way to complete old recalls on our trucks that was missed over the year ,Thank you trucks that was missed over the year ,Thank you More

by dennis.golden Verified Customer Verified Customer

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