"This is the second time we’ve bought an RV from Dodd RV...."
- Jon and Bobbie Piche
This is the second time we’ve bought an RV from Dodd RV. Everyone, from sales through service are friendly, knowledgeable and extremely helpful. Prior to buying the RV, Mike was on the lookout for what we were interested interested in which allowed us to get exactly what we wanted. Greg made sure that everything went smoothly with the purchase. Arnold took care of the financial matters in a very friendly and professional way. They are there to help but they are not pushy. After we brought the RV home I called several times with technical questions. Crystal immediately put me in touch with a service person who talked me through the problem in a friendly and knowledgeable manner. Highly recommend Dodd RV to everyone
"Everyone we dealt with at Dodd RV was pleasant, fair, and..."
Everyone we dealt with at Dodd RV was pleasant, fair, and genuine. Our insurance company was slow to get them the insurance verification and the Dodd RV staff was very patient even though it was New Year's Eve. We never felt pressured into anything. It was nice to work with a dealership that didnt play games with their pricing and our trade in allowance. We will definitely recommend Dodd to anyone we talk to.
Our experience with Dodd RV has been simply outstanding. What a great bunch of what I call family. Crystal has outstanding customer service and Gregg is the best!!!! I would recommend this dealership to all. If you want to purchase an RV, Dodd RV is hands down the Best!!!
My wife and I went to Dodd RV on June 10, 2020 to look at a new RV and we met with Greg Guin who then showed us the various units that met our requirements. Greg was exceptional in his interactions with us and totally presented a no pressure sales approach which we loved. We explained to Greg that we were staying at the Thousand Trails in Gloucester and wanted to trade our current unit without pulling it 2 1/2 back home and then pulling it back to Yorktown and he informed us that we could make that happen. On June 11 we started the process and on June 22 we picked up our new RV, and when we explained to Greg that my wife could not adjust her schedule to be there on June 22 Greg and Arnold Smith graciously worked with us to get us in and all paperwork processed on June 20, 2020. On June 22 I arrived with my trade-in and noted a couple of issues with the new RV and they were immediately addressed and corrected. The technicians in their service department are outstanding, not only did the correct a couple of issues they were extremely helpful with my questions and their explanations benefited me. The service department manager and all of the people I talked with at the parts department were just all around great people to work with. When we are ready to upgrade again it will definitely be with Dodd Rv, I highly recommend them to anyone looking to purchase a new or used RV.
"Bought our Windjammer from Greg about 2 years back...."
Bought our Windjammer from Greg about 2 years back. Walked us through everything, no surprises. Went back with our trade-in, by the time we finished inside the hitch was installed and ready to go. Since then, Crystal has gone above and beyond to keep the unit like new. Wish there were more stars I could give her. Not to leave out Suzanne, she needs more stars too. I damaged the back edge if the trailer and she worked with the insurance and got it just like new.
I dropped it off crunched, and picked it up like nothing had ever happened. Not to leave anyone out, these are the ones I have worked with the most. It's like family when you walk in. And don't forget the cookies! Thanks to everyone there.
Dodd RV provided the best buying experience we have ever had. This was are first RV but compared to buying cars and boats, this has been the best thanks to Dodd RV. Greg was very responsive to all of our many questions. Dodd stood behind everything they said they would do. Dodd feels like a family and they make you feel like you are part of their family. We could not recommend them more highly.
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