Greg Janik | Page 3

Overall good experience Got a good price on a new Subaru outback. Returned a week later to have a hitch installed, was able to use a loaner car. Both great experiences. Got a good price on a new Subaru outback. Returned a week later to have a hitch installed, was able to use a loaner car. Both great experiences. More

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Subaru purchase/service The sales person Will was very helpful answering all my questions. I already reviewed the Outback and knew what I was looking for but Will was able to The sales person Will was very helpful answering all my questions. I already reviewed the Outback and knew what I was looking for but Will was able to inform me of the options and advantages to choose the right used car. Which I did and all is well. More

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Friendly and Professional. Kiril is a fellow subaru enthusiast and clearly cares for his customers. He has gone above and beyond during the purchase of my new 19’ STi. He is ver Kiril is a fellow subaru enthusiast and clearly cares for his customers. He has gone above and beyond during the purchase of my new 19’ STi. He is very patient and honest. He was able to answer any questions at any time and I am forever grateful for all he has done for me. Grand Subaru has great clean and friendly facility with some awesome entertainment and snacks. Al Hassan is very kind and down to earth friendly person, he helped me feel better coming back to the dealership after a bad past experience with a former finance employee. I definitely recommend doing business with both Kiril and Al for their professionalism and great attitude. I will happily visit again for my next Subaru in the future. More

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Great experience. Everyone I worked with at Grand was very polite and made my overall experience a great one. I was able to work out a good deal with my trade-in and le Everyone I worked with at Grand was very polite and made my overall experience a great one. I was able to work out a good deal with my trade-in and leave with a new vehicle. I recommend going here for your Subaru needs! More

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Subaru love for all! The entire Subaru team from start to end were fantastic to work with! They were all very knowledgeable, helpful and open and honest with us. They went The entire Subaru team from start to end were fantastic to work with! They were all very knowledgeable, helpful and open and honest with us. They went above and beyond to ensure a great experience overall! Highly recommend this dealership and specifically the team I worked with and highly recommend Subaru vehicles! More

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Exceptional sales experience A friend who is a car specialist recommended Sandy at Grand Subaru. She made the transaction painless. She quoted the best price in the tri-state are A friend who is a car specialist recommended Sandy at Grand Subaru. She made the transaction painless. She quoted the best price in the tri-state area. Sandy is a straight shooter. The most professional automobile salesperson I have ever worked with. I HIGHLY RECOMMEND Sandy and Grand Subaru! Greg and Joe in the service department are also exceptional. More

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Excellent Service-Very Thorough I came in with my 2017 Forester and I was quickly taken care of and they explained everything I needed to keep my SUV on track. I decided to purchase I came in with my 2017 Forester and I was quickly taken care of and they explained everything I needed to keep my SUV on track. I decided to purchase door guards after a year of being extra careful and they ordered them immediately and honored my 10% coupon from my initial purchase on accessories. They did a superb job! I would recommend the service department over others I have been to. More

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Makes Car Shopping Fun! From our first contact with Nealy, she helped made our decision an easy one. Low key, no pressure she kept in touch with us as we went through the lon From our first contact with Nealy, she helped made our decision an easy one. Low key, no pressure she kept in touch with us as we went through the long process of choosing the correct car for us. When we finally decided on our Outback, we knew we had made the right decision. Two weeks later we are still as happy with our choice. The care of the whole staff just completely floored us, and we look forward to a long and happy relationship with Grand Subaru More

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Wild ride and worth the trip My 2002 Audi TT was done. I did a lot of research- I wanted - AWD - Turbo -Manual Transmission -a unique appearance. I selected the Subaru My 2002 Audi TT was done. I did a lot of research- I wanted - AWD - Turbo -Manual Transmission -a unique appearance. I selected the Subaru 2017 WRX in Rally blue as the answer to everything I wanted. After making the rounds of all of the dealers in Chicagoland (yes we call it that), I set out to contact my best option at Grand Subaru. I had previous contact with Melissa Distell on line who set me up with Nealy Anderson. I showed up unannounced on a Friday morning and linked up with Nealy. From our first meeting I knew I wanted to work with this woman. She listened to what I wanted and did not interject a lot of up-selling to get me into a different car. The decision was so easy working with Nealy. I put down my deposit and hoped to pick up my brand new vehicle the next day. At 5PM Nealy called- I knew something was wrong. They had found a factory defect in my brand new transmission and were going to have to replace it. Understand- Nealy had set me up with the only 2017 WRX Limited in Chicago that had everything I wanted, and priced it at a substantial reduction under MSRP. We hoped to get the fix done within a week. I was OK with that. Monday Nealy called me and told me my brand new tranny had to come in from Japan.....argh! We talked- she worked with me- we wanted to make this work. My Tranny was now 10 days out- the Audi was dying and Nealy kept working with me. Subaru America understood I was sticking with the deal and made a substantial free warranty upgrade that really made up for my inconvenience. Long story short- Nealy was with me through this whole experience and I am now driving my Bad Ass Blue Angel and smiling from ear to ear. I cannot say enough good things about everyone I dealt with at Grand Subaru and Subaru USA. I look forward to my next purchase with Grand Subaru. I just wish I could give Nealy more than 5 stars. More

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