Greg Kimball
Greg Kimball at Group 1 Ford of South Austin

Greg Kimball | Page 22

General Manager

Group 1 Ford of South Austin

5000 IH-35 S
Austin, TX 78745

4.7
675 Reviews
4.7

675 Reviews

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676 Reviews of Greg Kimball

July 19, 2025

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Employee Rating

Shaff did a fantastic job! I was provided with world class customer service, and I had no complaints! More

by Tyleralarid2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shaff

Jul 21, 2025

Group 1 Ford of South Austin responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Maxwell Ford. If you have any further questions, please don't hesitate to reach out!

July 19, 2025

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Shaff is great, always friendly and helpful. Goes above and beyond, making sure the experience is positive. More

by rodriguezem214
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Shaff

Jul 21, 2025

Group 1 Ford of South Austin responded

Hello, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 18, 2025

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My experience was quick and easy. Knowledgeable and caring. Took care of me the entire time. More

by luke.dahlberg
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jul 19, 2025

Group 1 Ford of South Austin responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 17, 2025

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Great job of customer service and timely with all work completed. Would definitely recommend to anyone. More

by g
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jul 18, 2025

Group 1 Ford of South Austin responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

July 16, 2025

Dealership Rating
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Fast and efficient service, great customer care in a timely manner and friendly service. Well Oiled machine. More

by N T
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jul 18, 2025

Group 1 Ford of South Austin responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

July 15, 2025

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I was glad to be handled by the people who were working on the recall of my vehicle. From The minute I arrived until I left, the people were outstanding. They were focussed and informative, they were c More

by cbassett5387
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 17, 2025

Group 1 Ford of South Austin responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 11, 2025

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Clean and professional dealership with full suite of services. Would go back for ford repairs. More

by Bakercol98
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Zishan Mahmood

Jul 14, 2025

Group 1 Ford of South Austin responded

Hi, thank you so much for your positive comments about Maxwell Ford! If you have any further questions, please give us a call. We're always happy to help!

July 10, 2025

Dealership Rating
Employee Rating

I really was impressed with this dealership’s willingness to work on an amicable and fair deal both on trade in and purchase. There wasn’t much of a need to haggle! Our sales rep was great to work with and s More

by Tony Reyes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rudy

Jul 13, 2025

Group 1 Ford of South Austin responded

Hi Tony, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 08, 2025

Dealership Rating
Employee Rating

Took my truck in for a recall on the transmission and 140 000 mile service on the transmission, transfer case,and differential dropped it off on a Thursday morning was due to be completed by that afternoon o More

by RobertM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Milo Padilla

Jul 10, 2025

Group 1 Ford of South Austin responded

We appreciate your feedback and regret that your service experience fell short of expectations. Your concerns will be addressed with our team as we work to improve. If you're willing, we would like the opportunity to discuss this further. Please reach out at [jmay@Group1Auto.com] so we can work toward a resolution.  Jim May, Service Director Maxwell Ford - jmay@Group1Auto.com - (512) 916-2682

Jul 09, 2025

RobertM responded

Skip To Main Content Dealer Rater logo homepage search Reviews Profile & Settings Maxwell Ford Jul 8, 2025 RobertM Took my truck in for a recall on the transmission and 140 000 mile service on the transmission, transfer case,and differential dropped it off on a Thursday morning was due to be completed by that afternoon or the next morning. After their initial inspection and diagnostic every thing passed with no codes showing. Their visual inspection stated that it needed a new water pump. I ok'ed that to be done. Then I got a call about oil leaks from the transfer case. And timing chain cover. I reluctantly ok'ed that work to be done. After going over their video I noticed that there was no leak from transfer case I stopped that work from being done saved me $1,100 dollars. After that I began to think that there had never been any oil leaking on my driveway so I really don't believe that the timing chain cover was leaking. So after then I get a call that the electric fans that cool the engine needed to be replaced it was a. 4 day wait for them to get that fixed the 3rd fan they put on finally worked. We are now on day 5. I get a call that the radiator reservoir is also leaking once again I never had any leaked before taking the truck to Maxwell. So the Ford recall wound up costing me $7150.00. Break down 3500 for timing chain cover 750.00 for water pump 325.00 for the reservoir 175.00 to pressure the test the cooling system plus another 900.00 for the routine service. 7 days later I get my truck. Asked them if they had a loner car for the last 2 days. They rented me a car from Hertz which cost me another $80.00. worst experience I have ever had at any dealership. In my 66 years of life. Would never recommend Maxwell Ford to anyone Respond publicly to Maxwell Ford Send Response Greg Kimball Employees Worked With Milo Padilla Reason for Visit Service Service Price Transparency Workmanship Service Time Service Communication Recommended No Delete ReviewEdit Review facebook linkedin youtube twitter U.S. | Canada About Us Careers Contact Us For Dealers Help Center Car Recalls Sitemap Terms of Use Accessibility Statement Community Guidelines Privacy Notice California Privacy Notice Your Privacy Choices Cookie Preferences © 2025 DealerRater.com LLC

July 07, 2025

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Employee Rating

Maxwell ford is a great fair dealer that after buying more than 8 cars from then in last 10 years i am happy yo say they are the best i have found. More

by pwmenter1964
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jul 10, 2025

Group 1 Ford of South Austin responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Maxwell Ford. If you have any further questions, please don't hesitate to reach out!

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