Megan is AWESOME!
! Called me and kept me in touch and made sure my vehicle was ready to go m.
! Called me and kept me in touch and made sure my vehicle was ready to go m.
More
by Christopher cayetano
Service Price Transparency
Other Employees Tagged:
Megan Service advisor
May 23, 2025 -
Group 1 Ford of South Austin responded
Hello Christopher, we're happy you found our staff Megan to be so supportive during your experience here at Maxwell Ford. We are always more than happy to assist you if anything else comes up. Take care!
A gag was great, keep me informed and was a very seamless
process on a busy Saturday.
process on a busy Saturday.
More
by NBH4882
Service Price Transparency
Other Employees Tagged:
Hispanic lady. She was great
May 23, 2025 -
Group 1 Ford of South Austin responded
Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Unfortunately, the sticker for when oil should be changed
was not updated. I have owned my vehicle for 20 months and they never addressed the recall that was present. I mentioned it and it felt like servic
was not updated. I have owned my vehicle for 20 months and they never addressed the recall that was present. I mentioned it and it felt like service rep wasn’t really concerned about addressing it.
More
by lilchocolate64
Service Price Transparency
May 24, 2025 -
Group 1 Ford of South Austin responded
Thank you for your feedback about this and we apologize for any inconvenience you faced. Your concerns will be shared with our team to address and prevent similar situations in the future. I would appreciate it if you would reach out to me, so that I can learn more about what took place in this situation and work towards a resolution with you directly.
Eric Sperling
Service Manager - Maxwell Ford
512-916-2651
esperling@maxwellford.com
Oil change.
Service advisor very cordial. In and out of serviice department within an hour. Awesome!
Service advisor very cordial. In and out of serviice department within an hour. Awesome!
More
by 4 door
Service Price Transparency
Other Employees Tagged:
Nikkola Romano 5 star
May 23, 2025 -
Group 1 Ford of South Austin responded
Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
I have always received excellent service at Maxwell Ford.
The attendants are helpful, informative, and respectful, and do their utmost to make things work for the customer. I was in recently for a repair for
The attendants are helpful, informative, and respectful, and do their utmost to make things work for the customer. I was in recently for a repair for leaking oil, and Kyle Lunning went above and beyond to help me make that happen, as well as, the technicians that got it done extremely fast. You are greatly appreciated! Thank you so much!
More
by Gloria
Service Price Transparency
Other Employees Tagged:
Kyle Lunning
May 23, 2025 -
Group 1 Ford of South Austin responded
Hi Gloria, we're happy you found Kyle to be so supportive during your experience here at Maxwell Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!
Lynn was great!
!!!
She checked everything, explained what absolutely needed to be fixed. Got me a price and done on time!!!
!!!
She checked everything, explained what absolutely needed to be fixed. Got me a price and done on time!!!
More
by mymor1994
Service Price Transparency
Other Employees Tagged:
Greg was the greatest boss ever!!!!
May 23, 2025 -
Group 1 Ford of South Austin responded
Hi, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. Feel free to reach out to us if you need anything. Have a wonderful day.
Excellent service by Jackie and the techs, in quickly
diagnosing and fixing the issue with my truck
diagnosing and fixing the issue with my truck
More
by dinos7m
Service Price Transparency
May 20, 2025 -
Group 1 Ford of South Austin responded
Hello, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Great service as soon as i got there Megan Christensen
helped me and answered all my questions. Also helped me get in a rental so i wouldn't be there all day. I would totally recommend Maxwell Ford.
helped me and answered all my questions. Also helped me get in a rental so i wouldn't be there all day. I would totally recommend Maxwell Ford.
More
by Oscar
Service Price Transparency
Other Employees Tagged:
Megan Christensen
May 20, 2025 -
Group 1 Ford of South Austin responded
Hi Oscar, we're happy to hear you had such a positive experience with Megan! Thanks for the recommendation, and have an amazing day!
The customer service was outstanding.
I was in & out in under an hour.
Clean waiting room with coffee.
I was in & out in under an hour.
Clean waiting room with coffee.
More
by Rmssfatx1984
Service Price Transparency
May 20, 2025 -
Group 1 Ford of South Austin responded
Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
Excellent support by Lynne.
I am always happy with the superior customer service at Maxwell Ford
I am always happy with the superior customer service at Maxwell Ford
More
by JR
Service Price Transparency
May 19, 2025 -
Group 1 Ford of South Austin responded
Hello, we're happy you found Lynne to be so supportive during your experience here at Maxwell Ford. We do hope we can be of assistance in the future. Take care!
Dealer Reviews
Cars for Sale
Dealer Log In
