We brought our vehicle in for maintenance specifically
because it's a high mileage vehicle, and the service department did not disappoint. We anticipated more issues than we were aware of, and they were t
because it's a high mileage vehicle, and the service department did not disappoint. We anticipated more issues than we were aware of, and they were thorough, patient when we asked for explanations, and swift at the repair.
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by Alex
Service Price Transparency
Other Employees Tagged:
Lafayette
May 14, 2026 -
Group 1 Ford of South Austin responded
Hello Alex, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Ford of South Austin! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Friendly, supportive and very knowledgeable customer
service team. From the top down. Jackie scheduled a fast service for me and assured completion on time !
service team. From the top down. Jackie scheduled a fast service for me and assured completion on time !
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by widenet
Service Price Transparency
Other Employees Tagged:
Jackie Wiora
Apr 26, 2026 -
Group 1 Ford of South Austin responded
Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.
The service was fast and great.
Very friendly, helpful. And all questions were answered. Amazing
Very friendly, helpful. And all questions were answered. Amazing
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by jesus.g.sanchez45
Service Price Transparency
Apr 25, 2026 -
Group 1 Ford of South Austin responded
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
I had a great experience at the Ford dealership.
The staff was professional, helpful, and efficient.
The staff was professional, helpful, and efficient.
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by Bethaney.Watson
Service Price Transparency
Other Employees Tagged:
Shawndrel Mowatt
Apr 22, 2026 -
Group 1 Ford of South Austin responded
We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Aside from the expense of the visit $1500+, the service
was good. And the people were nice. I’d recommend it to anyone.
was good. And the people were nice. I’d recommend it to anyone.
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by ampmerryangel13
Service Price Transparency
Other Employees Tagged:
I don’t remember my advisor but he was nice
Apr 20, 2026 -
Group 1 Ford of South Austin responded
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
No pressure and great prices with many dealer discounts.
Taking delivery was easy. They helped set up the ford app.
Taking delivery was easy. They helped set up the ford app.
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by kingallen
Apr 20, 2026 -
Group 1 Ford of South Austin responded
Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
Great customer service.
Jose Ochoa goes above and beyond with top service. We love our agent.
Jose Ochoa goes above and beyond with top service. We love our agent.
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by Ssalinas_pink
Apr 20, 2026 -
Group 1 Ford of South Austin responded
Hi, we're happy you found Jose to be so supportive during your experience here at Group 1 Ford of South Austin. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
They were able to fit me in for an oil change and were
done in an hour which is the time period I was quoted. Very satisfied
done in an hour which is the time period I was quoted. Very satisfied
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by CJ
Service Price Transparency
Other Employees Tagged:
Hermilo Padilla
Apr 17, 2026 -
Group 1 Ford of South Austin responded
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Very pleased with my purchase and thank you to all that
in one way or another participaded.
in one way or another participaded.
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by Wfgonzalez2
Other Employees Tagged:
Steve Cargo
Apr 10, 2026 -
Group 1 Ford of South Austin responded
Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Awesome team, great experience.
Grateful I got the opportunity to work with Rudy and Jason. Extra words because for some reason this field has a minimum lol
Grateful I got the opportunity to work with Rudy and Jason. Extra words because for some reason this field has a minimum lol
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by ryanw
Other Employees Tagged:
Rudy Varela, Jason (finance team)
Apr 13, 2026 -
Group 1 Ford of South Austin responded
Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
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