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Greg Kimball
Greg Kimball at Group 1 Ford of South Austin

Greg Kimball | Page 4

General Manager

Group 1 Ford of South Austin

5000 IH-35 S
Austin, TX 78745

4.7
674 Reviews
4.7

674 Reviews

Write a Review

674 Reviews of Greg Kimball

March 04, 2026

Dealership Rating
Employee Rating

I scheduled routine maintenance online. I added in the notes section that I also wanted an emissions inspection. I called and confirmed that they saw the note about the inspection. The main More

by aharbor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dwayne

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Mar 07, 2026

Group 1 Ford of South Austin responded

We appreciate your feedback and regret that your service experience fell short of expectations. Your concerns will be addressed with our team as we work to improve. If you're willing, we would like the opportunity to discuss this further. Also if you are willing if you want to stop by I can get the state inspection done for you in about 15 minutes. Please reach out at 512-916-2608.   Thank you, Andrew Sommerville Service Drive Manager - Group 1 Ford of South Austin asommerville@group1auto.com

March 03, 2026

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Employee Rating

Excellent work great customer service. Thank you Mr Joe for all the help and assistance with this purchase More

by Marquizehines21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe

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Mar 06, 2026

Group 1 Ford of South Austin responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Ford of South Austin! Please don't hesitate to reach out if there's anything additional we can do for you.

March 02, 2026

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Employee Rating

Always prompt, great value adds and service. Everyone I’ve interacted with has been great. More

by ortiza.dominic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lafayette

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Mar 09, 2026

Group 1 Ford of South Austin responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 02, 2026

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Employee Rating

They do a great job, They have one of the best service department in austin More

by sacombs_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan

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Mar 05, 2026

Group 1 Ford of South Austin responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 28, 2026

Dealership Rating
Employee Rating

Dealt with Jackie Wiora never have any issues 10/10 would recommend giving her a call More

by justin.p.newhart97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jackie wiora

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Mar 04, 2026

Group 1 Ford of South Austin responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of South Austin. Feel free to reach out to us if you need anything. Have a wonderful day.

February 28, 2026

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Employee Rating

Great customer service from Rudy and explanation on vehicle service and perks. We'll be happy to recommend to families and friends. More

by rivera.orlando21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Mar 04, 2026

Group 1 Ford of South Austin responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of South Austin. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

February 28, 2026

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Employee Rating

The lounge was relaxing and the oil change was relatively fast. I would come back. More

by raul4pulido
Recommend Dealer
Yes
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Mar 04, 2026

Group 1 Ford of South Austin responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 27, 2026

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Employee Rating

Lynne was great! She was very helpful and communicative. Would bring my vehicle back to her anytime. More

by elena.e.ing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lynne Thurmood

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Mar 02, 2026

Group 1 Ford of South Austin responded

Hello, we're happy to hear you had such a positive experience with Lynne! Feel free to reach out to us if you need anything. Have a wonderful day.

February 26, 2026

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Employee Rating

Everyone was friendly and professional. They listened to my needs and made it work for me More

by gwendapursley
Recommend Dealer
Yes

Other Employees Tagged: Shawndrel

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Mar 01, 2026

Group 1 Ford of South Austin responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

February 25, 2026

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Employee Rating

Always helpful and very professional. Will continue to return for sure. Good work and fair price More

by Williehestel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 28, 2026

Group 1 Ford of South Austin responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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