I had a great experience at Group 1.
The staff was very friendly and the service was very quick!
The staff was very friendly and the service was very quick!
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by koltonbooty
Service Price Transparency
Jun 03, 2026 -
Group 1 Ford of South Austin responded
Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!
Great service’ discussed plan prior to starting,
everything was as expected and the service managers was in contact
everything was as expected and the service managers was in contact
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by jerremyarntson
Service Price Transparency
Jun 03, 2026 -
Group 1 Ford of South Austin responded
Hi, we are so happy to read such a great review about Group 1 Ford of South Austin! If you have any further questions, please give us a call. We're always happy to help!
Arrived a little before my appointment time.
Taken care of pretty quickly & ready to go! Great friendly service
Taken care of pretty quickly & ready to go! Great friendly service
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by Christie-smith
Service Price Transparency
Jun 03, 2026 -
Group 1 Ford of South Austin responded
Hello Christie, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Amazing!
Jackie is the best in the service department. Great experience, as always. Highly recommend.
Jackie is the best in the service department. Great experience, as always. Highly recommend.
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by Rammersk
Service Price Transparency
Other Employees Tagged:
Jackie
Jun 03, 2026 -
Group 1 Ford of South Austin responded
Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.
It was so nice to have an advisor who clearly understood
cars and my situation. I will make sure I find Jonathan for all my services!
cars and my situation. I will make sure I find Jonathan for all my services!
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by PattiGondeck
Other Employees Tagged:
Jonathan Munoz
Jun 01, 2026 -
Group 1 Ford of South Austin responded
Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
Hunter in service was very helpful.
He listened to what I thought was wrong and was able to direct the service team appropriately. He communicated the progress along the way.
He listened to what I thought was wrong and was able to direct the service team appropriately. He communicated the progress along the way.
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by Linda
Service Price Transparency
Other Employees Tagged:
Hunter Collins
May 25, 2026 -
Group 1 Ford of South Austin responded
Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
I was able to get my truck repaired and tires replaced in
and out same day.
Thanks again for the speedy performance.
and out same day.
Thanks again for the speedy performance.
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by rthornell
Service Price Transparency
Other Employees Tagged:
Alex Zamona ^ Shawnie Mowatt
May 24, 2026 -
Group 1 Ford of South Austin responded
Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Excellent service team, transparent communication, fast
repairs, friendly staff, and truly outstanding customer care throughout.
repairs, friendly staff, and truly outstanding customer care throughout.
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by rivera.juan.w
Service Price Transparency
May 22, 2026 -
Group 1 Ford of South Austin responded
Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
Walked in without an appointment to addtess recall on
software issue. Was informed it woukd take an hour. An hour later the work was done. Topped off fluidd and did a basic check at no charge. Totallysat
software issue. Was informed it woukd take an hour. An hour later the work was done. Topped off fluidd and did a basic check at no charge. Totallysatisfied.
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by markk.marshall57
Service Price Transparency
Other Employees Tagged:
Alejandro Zamora
May 15, 2026 -
Group 1 Ford of South Austin responded
Hi, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I waited 10 minutes for my “appointment” for an oil
change, was not warned how long it would take. It ended up being over two hours long
change, was not warned how long it would take. It ended up being over two hours long
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by budj35
Service Price Transparency
May 14, 2026 -
Group 1 Ford of South Austin responded
We are very sorry the oil and filter change took longer than promised. We would love to offer you your next oil and filter change for free. If you would like to take advantage of the offer, please contact Jim May (Service Director) at 512-916-2682 or Andrew Sommerville (Service Manager) at 512-916-2608.
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