Greg Kimball
Greg Kimball at Group 1 Ford of South Austin

Greg Kimball | Page 5

General Manager

Group 1 Ford of South Austin

5000 IH-35 S
Austin, TX 78745

4.7
689 Reviews
4.7

689 Reviews

Write a Review

689 Reviews of Greg Kimball

March 06, 2026

Dealership Rating
Employee Rating

Appointment was easy to book, and the discount for afternoon booking is great. Service was professional and accurate with time estimate. Thank you! More

by nickjasek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Munoz

Mar 07, 2026

Group 1 Ford of South Austin responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

March 05, 2026

Dealership Rating
Employee Rating

Large and we're able to accommodate my schedule to drop off and repair 1 More

by tjbagnara
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Dwayne

Mar 07, 2026

Group 1 Ford of South Austin responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 04, 2026

Dealership Rating
Employee Rating

Needed oil change for F250 diesel. Service was done quickly and had a low cost special offer. Service done quickly while I waited. Service advisor took good care of me. More

by DT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 07, 2026

Group 1 Ford of South Austin responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here! Please don't hesitate to reach out if there's anything additional we can do for you.

March 04, 2026

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Employee Rating

F-150 was up for the internal engine issues and Nico the service advisor was fantastic and kept us in the loop. The technician Jose also performed his job correctly! Thank you guys so much!!!. More

by BENAVIDESROBERT
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Nico and Jose the technician.

Mar 07, 2026

Group 1 Ford of South Austin responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

March 04, 2026

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Employee Rating

I bought a used Bronco which the process stared out very good, great price helpful sales person to start. There was an issue with the vehicle being dusty when we looked at it, but no obvious scratches. We s More

by Josh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Mar 09, 2026

Group 1 Ford of South Austin responded

Josh, I could not look up your specific information in our system, but thank you for your business. I am unaware about the unusual longer wait time that you experienced however during peak hours and on Saturday’s (and with different credit scenarios) there can be longer wait times. This is why we highly recommend appointment times. As for the keys, we happily give all the keys that a vehicle was traded in with, whether it was one or five you get them all. Also if a customer does request a second key we are able to provide them with a discount on them through our mobile key vendor. If we can be of help in the future please let us know. Steve Cargo Used Car Director - Group 1 Ford of South Austin GKimball@Group1Auto.com 512 443 5000

March 04, 2026

Dealership Rating
Employee Rating

I scheduled routine maintenance online. I added in the notes section that I also wanted an emissions inspection. I called and confirmed that they saw the note about the inspection. The main More

by aharbor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dwayne

Mar 07, 2026

Group 1 Ford of South Austin responded

We appreciate your feedback and regret that your service experience fell short of expectations. Your concerns will be addressed with our team as we work to improve. If you're willing, we would like the opportunity to discuss this further. Also if you are willing if you want to stop by I can get the state inspection done for you in about 15 minutes. Please reach out at 512-916-2608.   Thank you, Andrew Sommerville Service Drive Manager - Group 1 Ford of South Austin asommerville@group1auto.com

March 03, 2026

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Employee Rating

Excellent work great customer service. Thank you Mr Joe for all the help and assistance with this purchase More

by Marquizehines21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe

Mar 06, 2026

Group 1 Ford of South Austin responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Ford of South Austin! Please don't hesitate to reach out if there's anything additional we can do for you.

March 02, 2026

Dealership Rating
Employee Rating

Always prompt, great value adds and service. Everyone I’ve interacted with has been great. More

by ortiza.dominic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lafayette

Mar 09, 2026

Group 1 Ford of South Austin responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 02, 2026

Dealership Rating
Employee Rating

They do a great job, They have one of the best service department in austin More

by sacombs_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan

Mar 05, 2026

Group 1 Ford of South Austin responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 28, 2026

Dealership Rating
Employee Rating

Dealt with Jackie Wiora never have any issues 10/10 would recommend giving her a call More

by justin.p.newhart97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jackie wiora

Mar 04, 2026

Group 1 Ford of South Austin responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of South Austin. Feel free to reach out to us if you need anything. Have a wonderful day.

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