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Greg Kimball
Greg Kimball at Group 1 Ford of South Austin

Greg Kimball | Page 55

General Manager

Group 1 Ford of South Austin

5000 IH-35 S
Austin, TX 78745

4.7
690 Reviews
4.7

690 Reviews

Write a Review

690 Reviews of Greg Kimball

March 22, 2024

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Employee Rating

Great assistance from salesman, Nick Pohl all the way through transaction and assistance on ford pass set up and technical use. Excellent experience including closer, Fernando. More

by Bobdorsettlaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Pohl and Fernando closer

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Mar 27, 2024

Group 1 Ford of South Austin responded

That's wonderful to hear! We're thrilled that Nick provided you with great assistance throughout the transaction and with Ford Pass setup and technical use. We're also glad that Fernando made the closing process excellent. Thank you for sharing your positive experience, and we look forward to serving you again in the future!

March 21, 2024

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Employee Rating

This is the best dealership in the austin texas area. I have got to know several people there. More

by larrykirbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Cargo, Megan Christensen, Rudy Perez

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Mar 22, 2024

Group 1 Ford of South Austin responded

Thank you for sharing your positive experience with Maxwell Ford! It's great to hear that you consider us the best dealership in the Austin area and have built good relationships with several people here. Safe travels!

March 14, 2024

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Employee Rating

Great service! Lovely people. Made it super easy for a first time buyer. I would recommend this dealership to a friend More

by Christian.marcelli
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Cargo, Mayra Mota

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Mar 16, 2024

Group 1 Ford of South Austin responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 12, 2024

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Employee Rating

Great service with a very courteous staff. They made me feel welcome and kept me informed regarding my service needs. More

by bruce.young20667
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Cargo

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Mar 14, 2024

Group 1 Ford of South Austin responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 08, 2024

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Employee Rating

Maxwell Ford is clean, comfortable, professional in every sense. My salesperson Tyler really took care of me and made for an easy experience for all of us. More

by tylarchance415
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Cargo

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Mar 13, 2024

Group 1 Ford of South Austin responded

We're delighted to hear that Maxwell Ford provides a clean, comfortable, and professional environment and that Tyler took care of you, making the experience easy and enjoyable. Safe travels, and thank you for sharing your positive experience at Maxwell Ford!

March 02, 2024

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Employee Rating

The sales people ripped me off and lied to me to my face. Every time I’ve gone to get my oil changed with a coupon they still add extra charges (unless I say something). One dude said oh you have a coupon bu More

by Garza.marc26
Recommend Dealer
No

Other Employees Tagged: Steve Cargo, All the salesman. Someone name Terry and named Diego.

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Mar 30, 2024

Group 1 Ford of South Austin responded

Thank you for your feedback. Rest assured that we will look into your concerns and get back to you as soon as possible. Thank you for your patience and understanding.

Apr 19, 2024

Group 1 Ford of South Austin responded

We truly value your business and thank you for bringing this to my attention. Please contact me directly at the email below. I would like an opportunity to fix this and to know more about your experience. I look forward to speaking with you. Jim May Service Director jmay@maxwellford.com

March 01, 2024

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Employee Rating

Fast at attending to customers Fast at getting work done Customer service is at good standard More

by Prince
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Cargo, Jacob

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Mar 03, 2024

Group 1 Ford of South Austin responded

We're delighted to hear that you experienced efficient and fast service, both in attending to customers and completing the work. Maintaining a good standard of customer service is important to us, and we're glad to have met your expectations. We appreciate your business and look forward to serving you again.

February 28, 2024

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Employee Rating

Saw a truck online. Inquired about it. Test drive went well and smooth. Now I’m a proud owner of a nice used f150. Wonderful truck. Thanks for all your help Nick More

by Carfzam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Cargo

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Mar 02, 2024

Group 1 Ford of South Austin responded

Congratulations on your new F-150! We're thrilled to hear that your experience, from inquiring online to the test drive, went smoothly. Nick will surely appreciate your kind words. Safe and happy driving in your new truck!

February 28, 2024

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Employee Rating

The girl who attended me was super sweet and the service was quick. Will definitely get my service done from now on at Maxwell More

by Kourtney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Cargo, Cindy

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Mar 02, 2024

Group 1 Ford of South Austin responded

It's fantastic to hear that you had a positive experience at Maxwell Ford and that the service was quick. The fact that the staff member attending to you was super sweet is a nice touch. Thank you for choosing Maxwell Ford, and we look forward to providing excellent service for you in the future! Safe travels!

February 27, 2024

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Employee Rating

Great customer service and knowledgeable team environment. Speedy response and turnaround for services requested at dealership. More

by douglas.bilbrey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Cargo, Leo

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Mar 02, 2024

Group 1 Ford of South Austin responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

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