Greg Kimball
Greg Kimball at Group 1 Ford of South Austin

Greg Kimball | Page 60

General Manager

Group 1 Ford of South Austin

5000 IH-35 S
Austin, TX 78745

4.7
674 Reviews
4.7

674 Reviews

Write a Review

674 Reviews of Greg Kimball

October 28, 2023

Dealership Rating
Employee Rating

I was traveling (4000 mile trip) and had my “wrench light” come on and my truck definitely wasn’t driving right. I called all the dealers in my path of travel with no luck of being seen until I called More

by maierweiner@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Cargo

Nov 06, 2023

Group 1 Ford of South Austin responded

It's great to hear that Maxwell Ford provided you with such excellent and efficient service when you were in a challenging situation during your 4000-mile trip. Dealing with unexpected vehicle issues on a long journey can be quite stressful, but the fact that we were able to see your truck promptly and prioritize it due to your travel circumstances is highly commendable. Thank you for sharing your positive experience with Maxwell Ford, and we hope the rest of your trip went smoothly after our quick and effective assistance.

October 27, 2023

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I had some small maintenance done on the car and they did it in the time frame that they said they would so I’m very happy. More

by SOS
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Steve Cargo

Nov 02, 2023

Group 1 Ford of South Austin responded

We are thrilled to hear that you had a prompt experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 27, 2023

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Megan Moore was super knowledgeable about the services that needed to be complete on my truck. All services were complete and the truck is driving like new! More

by Kelly A Coad
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Steve Cargo, Megan Moore

Nov 02, 2023

Group 1 Ford of South Austin responded

It's great to hear that Megan was super knowledgeable about the services needed for your truck and that all the required services were completed, resulting in your truck driving like new. A knowledgeable service advisor can make a significant difference in the quality of service provided. Your positive feedback is much appreciated!

October 24, 2023

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Employee Rating

It’s always a pleasure dealing with Maxwell ford, great place for parts and service. More

by Bluefomoco
Recommend Dealer
Yes

Other Employees Tagged: Steve Cargo, Jackie Wiora

Oct 25, 2023

Group 1 Ford of South Austin responded

It's great to hear that you always have a positive experience when dealing with Maxwell Ford. Being a reliable place for both parts and service is important for vehicle owners. Your continued satisfaction is valuable!

October 20, 2023

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Muy buen servicio estubieron. Atentos de lo que estaba pasando pusieron las parte que nesesitaba More

by armandocmaldonado78542
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Cargo

Oct 24, 2023

Group 1 Ford of South Austin responded

Es fantástico saber que el servicio que recibió fue muy bueno y que el personal estuvo atento a sus necesidades y se aseguró de que se instalaran las piezas necesarias. Cuando un equipo de servicio está atento y se ocupa de lo que se requiere, la experiencia es positiva. Gracias por su negocio y esperamos poder servirle nuevamente en el futuro.

October 19, 2023

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They go above and beyond every single time. The work and service are always exceptional. More

by natemhopkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Cargo, Robert Aguilar

Oct 20, 2023

Group 1 Ford of South Austin responded

It's great to hear that you've consistently had exceptional service at Maxwell Ford and that we went above and beyond for you. Such dedication to customer satisfaction is truly commendable. Your satisfaction is our top priority!

October 12, 2023

Dealership Rating
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They do a very good job of taking care of their customers. The service department is very efficient. More

by lomitachic39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Cargo, Javier Santana

Oct 14, 2023

Group 1 Ford of South Austin responded

It's wonderful to hear that we do a very good job of taking care of our customers, and that our service department is highly efficient. Efficiency and great customer care make for a positive service experience. Thanks for sharing your thoughts!

October 12, 2023

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Jacklyn really took care of us! She was prompt and knowledgeable! We really appreciate her!! More

by chelsea.durham83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Cargo, Jacklyn

Oct 13, 2023

Group 1 Ford of South Austin responded

It's wonderful to hear that Jacklyn took such good care of you with her prompt and knowledgeable service. It's always a pleasure to receive exceptional assistance. Thanks for expressing your appreciation!

October 11, 2023

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Excellent Service. Professional Team!! My Service Representative today was top knotch. I will be back to buy my next Ford Explorer at Maxwell Ford. More

by bettinamontalvo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Cargo, Andrew

Oct 12, 2023

Group 1 Ford of South Austin responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 10, 2023

Dealership Rating
Employee Rating

Professional, courteous, quick service drop my vehicle off at appointed time was called when it was ready and paid a fair price More

by Markholt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Cargo

Oct 12, 2023

Group 1 Ford of South Austin responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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