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Greg Kimball
Greg Kimball at Group 1 Ford of South Austin

Greg Kimball | Page 61

General Manager

Group 1 Ford of South Austin

5000 IH-35 S
Austin, TX 78745

4.7
710 Reviews
4.7

710 Reviews

Write a Review

710 Reviews of Greg Kimball

January 04, 2024

Dealership Rating
Employee Rating

Friendly Professional and easy to deal with. Salesman actually listened to what I needed and the sales manager offered a price within the range I was looking to spend. Finance worked the deal wi More

by Jds3905
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Cargo, Ike and Daniel

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Jan 05, 2024

Group 1 Ford of South Austin responded

Congratulations on your new vehicle! We are thrilled to have provided you with a great sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 03, 2024

Dealership Rating
Employee Rating

Great service center that communicated well on the status on my car and the workingbbeing done. More

by mjallen77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Cargo, Melos

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Jan 05, 2024

Group 1 Ford of South Austin responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 01, 2024

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Employee Rating

Great service and attentiveness. Will never go anywhere else. Everything was done in a timely manner. More

by abgarci1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Cargo, Robert Aguilar

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Jan 03, 2024

Group 1 Ford of South Austin responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

December 27, 2023

Dealership Rating
Employee Rating

Very clean very organized great customer service by Zack I think that was his name/loved the video too it was great More

by amir.emamian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Cargo, Zack

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Dec 28, 2023

Group 1 Ford of South Austin responded

Thank you for your kind words for our staff, we appreciate it!

December 22, 2023

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Employee Rating

Megan was so helpful in getting my repairs done. Daily follow ups and never backing down no matter how rough it got. She is the best service rep i have ever had! More

by jodyjbreaux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Cargo, Megan #2

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Dec 28, 2023

Group 1 Ford of South Austin responded

It's fantastic to hear that you had a great experience and that Megan provided the best assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 22, 2023

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Employee Rating

Thank you to the Maxwell team for getting the deal done, especially Troy, Diego and Chris! More

by Clint R
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Cargo

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Dec 27, 2023

Group 1 Ford of South Austin responded

Congratulations on your new vehicle! We are thrilled that Troy, Diego, and Chris provided you with a great sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

December 20, 2023

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Employee Rating

Great services and communication during visit. Very polite service person and kept me updated white I waited. More

by bwiest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Cargo

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Dec 22, 2023

Group 1 Ford of South Austin responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 17, 2023

Dealership Rating
Employee Rating

This dealership was crooked. There were so many inconsistencies with this place. If we had to do it over again, we really should have gotten up and walked out. More

by NLW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Steve Cargo, 4 stars for Troy M.

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Jan 09, 2024

Group 1 Ford of South Austin responded

I apologize that you experienced such poor customer service during your last visit. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at jhaines@maxwellford.com. Ike Haines General Sales Manager jhaines@maxwellford.com

Jan 10, 2024

Group 1 Ford of South Austin responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

December 15, 2023

Dealership Rating
Employee Rating

I had an exceptional experience at Maxwell Ford, and I want to commend Troy and Diego for their outstanding assistance. Their patience and dedication in helping me find the perfect truck were impressive. More

by Lolnahbro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Cargo, Troy and Diego

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Dec 20, 2023

Group 1 Ford of South Austin responded

It's fantastic to hear about your exceptional experience at Maxwell Ford and the outstanding assistance provided by Troy and Diego! Their patience, dedication, and commitment to helping you find the perfect truck, securing the best deal, and offering continued support post-transaction are certainly praiseworthy. Congratulations on your new truck!

December 15, 2023

Dealership Rating
Employee Rating

Troy and Diego were great to work with. They have made a customer for life. More

by ddesch232
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Cargo, Troy Maloney and Diego DaSilva

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Dec 16, 2023

Group 1 Ford of South Austin responded

It's fantastic to hear Troy and Diego provided exceptional service! Building a strong relationship with customers is key, and it's fantastic that their service has earned your loyalty. Your high recommendation means a lot to us, and we're grateful for your feedback. Congratulations on your new vehicle!

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