Greg Kimball
Greg Kimball at Group 1 Ford of South Austin

Greg Kimball | Page 61

General Manager

Group 1 Ford of South Austin

5000 IH-35 S
Austin, TX 78745

4.7
674 Reviews
4.7

674 Reviews

Write a Review

674 Reviews of Greg Kimball

October 07, 2023

Dealership Rating
Employee Rating

First things first: Thank you Kiel (salesman) you made the whole paperwork process extremely comfortable. Explained the various line items well and got me to the end in a smooth and seem less way. Your cu More

by Will
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kiel

Oct 10, 2023

Group 1 Ford of South Austin responded

We are truly grateful for your detailed and heartfelt review of your recent experience at Maxwell Ford, and we appreciate your trust in us to help you find the right vehicle. Kiel, Ashton, and Conor are valuable members of our team, and we're delighted to hear that they provided you with excellent customer service. We understand that car shopping can be a time-consuming process, and we're thrilled that our team was able to make it smooth and enjoyable for you. Your kind words and praise for our professionalism, quality, pricing, and customer care mean a lot to us. We take pride in helping our customers find the perfect vehicle that fits their needs and budget. It's wonderful to hear that you'll be returning to Maxwell Ford for your future automotive needs, and we look forward to assisting you and your sister when the time comes. Thank you for taking the time to share your experience and for choosing Maxwell Ford.

October 05, 2023

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I know buying a car is a stressful process and can take time at a dealership by Eddie was amazing. The best experience in my life buying a new car. I called to inquire about a car and he went above to ensu More

by johnnyrmelton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Cargo, Eddie

Oct 07, 2023

Group 1 Ford of South Austin responded

It's wonderful to hear that you had such an exceptional car-buying experience with Eddie and the team. It's great to know that the finance department was also helpful in providing the right warranties at a fair price without unnecessary upselling. Your recommendation and your willingness to make the 40-minute drive to the dealership speak volumes about the quality of service you received. Thank you for sharing your positive feedback. Enjoy your new car.

October 05, 2023

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Employee Rating

It's total bait and switch. They have a ton of cars listed on cars.com, but then when you ask about them, they don't actually have them on the lot but you can order them online More

by mabartley05
Recommend Dealer
No

Other Employees Tagged: Steve Cargo

Oct 19, 2023

Group 1 Ford of South Austin responded

We truly value your business and thank you for bringing this to my attention. Please contact me directly at jhaines@maxwellford.com. I would like an opportunity to fix this and to know more about your experience. I look forward to speaking with you. Ike Haines, General Sales Manager

October 03, 2023

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Employee Rating

Professional and excellent sales department. Very satisfied with my truck purchase. Recommend this Ford dealership More

by Kent
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 04, 2023

Group 1 Ford of South Austin responded

We are delighted to hear that you had a professional and excellent experience with the sales department at Maxwell Ford and that you're very satisfied with your truck purchase. Recommending the dealership speaks volumes about the quality of service you received. Congratulations on your new truck!

September 30, 2023

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Employee Rating

Worked with Eddie Sifuentes on getting into a new Bronco. He made the process super easy and treated my family extremely well during the process. I would highly recommend working with him for any vehicle pur More

by Garrett
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Cargo, Eddie Sifuentes and Chris Craig

Oct 03, 2023

Group 1 Ford of South Austin responded

Congratulations on your new Bronco! We are thrilled to hear that Chris and Greg provided you with an exceptional sales experience. Our ultimate goal is your satisfaction, so please do not hesitate to contact us should you have any questions or concerns while getting acclimated to your new vehicle. We appreciate your business and we will look forward to the opportunity to assist you again in the future.

September 27, 2023

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Employee Rating

Very friendly and knowledgeable. Prompt service plus very fast and on time finish of service. Good well equipped lounge More

by Hugh Gaston
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Steve Cargo, Zack Pugmire

Sep 29, 2023

Group 1 Ford of South Austin responded

We are thrilled to have provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Sep 29, 2023

Hugh Gaston responded

Your dealership will prosper with service like I received

September 26, 2023

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Employee Rating

Great customer service. The staff is very attentive to your needs and nice. I came here the end of day to get an oil change. The service was fast with quality. More

by BabyRuth
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Steve Cargo

Sep 28, 2023

Group 1 Ford of South Austin responded

We're happy you found our staff to be so supportive during your experience here at Maxwell Ford.

September 26, 2023

Dealership Rating
Employee Rating

Easy to book a service. Fast and efficient checking in and good communication on status of vehicle. More

by tonyparko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 28, 2023

Group 1 Ford of South Austin responded

We are thrilled to have provided you with a fast and efficient service experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 26, 2023

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Employee Rating

Service was Outstanding , Thank’s Again To Mr. Somerville &All Maxwell Ford Nation Sincerely ,Michael EnMartinez More

by Plumbing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Cargo

Sep 26, 2023

Plumbing responded

Sincerely MICHAEL E MARTINEZ

September 25, 2023

Dealership Rating
Employee Rating

Thanks Jason and Kimble! Excellent, expedient, and friendly service. I sold one vehicle and got my other car srlerviced in less than 6 hours. More

by pb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Cargo, Kimble Hayes, Jason Ebank

Sep 26, 2023

Group 1 Ford of South Austin responded

We want to express our gratitude for selecting Maxwell Ford as your dealership of choice. We are delighted to have given you an outstanding sales and service experience at the same time. Furthermore, we appreciate your recognition of Jason and Kimble! It is always gratifying to hear that our staff is providing exceptional service to our clients. Your business and the Five-Star review are greatly appreciated!

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