Greg Kuhlmann | Page 9

Superb Excellent staff dealing with every customer as if they are the only customer. Can’t say enough positive things, just the best dealership hands down! Excellent staff dealing with every customer as if they are the only customer. Can’t say enough positive things, just the best dealership hands down! More

by SCOTTISHGRANNY Verified Customer Verified Customer

Report | Print

Excellent service center Team was incredibly thorough and clear about problems found/repairs to be made. Provided me with a loaner car which was much appreciated. Always frien Team was incredibly thorough and clear about problems found/repairs to be made. Provided me with a loaner car which was much appreciated. Always friendly and takes time to answer all questions. A stress free experience. More

by BR2015 Verified Customer Verified Customer

Report | Print

Great experience with the service department After the last couple of oi changes, I noticed drops of oil on my garage floor. These necessitated a return to the dealership to fix. This last time, After the last couple of oi changes, I noticed drops of oil on my garage floor. These necessitated a return to the dealership to fix. This last time, I asked a mechanic who services my tires to take a look underneath, and he indicated the seating surface around the oil drain plug was damaged, preventing a good seal. A new oil pan would be required to fix the problem. As Stewart Subaru has been my go-to oil change facility, I took my concern first to Matt (in the hat) who promptly called the service manager, (I believe Greg?) who listened carefully to my concerns around having to replace an expensive component on my Forester. Greg quickly put my mind at rest, agreeing to replace the oil pan at no cost to me. The work was done within a few days to my complete satisfaction. Additionally, during that service call it was noted that the transmission was leaking oil. This was also fixed, under warranty. All in all a very positive experience for me and my Forester! I commend Matt and Greg for their helpful and positive attitudes toward their clients. Thanks! Eric Vogt More

by EVOGT0 Verified Customer Verified Customer

Report | Print

Was told it would not be covered next time! My fan belt came off for the second time in about 8 months,they said the belt tensioner was broke ,so they replaced it and the semi broke belt.so when My fan belt came off for the second time in about 8 months,they said the belt tensioner was broke ,so they replaced it and the semi broke belt.so when I went to pick it up they said they found a dead mouse in the engine,and so therefore they will not replace it next time. That's absurd that they are trying to blame a broken tensioner and belt on a mouse! I am not happy with the service dept.at all. More

by KELLYHUNTERKURVINK Verified Customer Verified Customer

Report | Print

Preventive maintenance I'm a stickler for preventative maintenance and working with them they went above and beyond. They found warrant items after I out drove my mileage wa I'm a stickler for preventative maintenance and working with them they went above and beyond. They found warrant items after I out drove my mileage warranty. More

by DANALMAUPIN Verified Customer Verified Customer

Report | Print