Greg Kuzyck | Page 16

When I purchased this new vehicle, I was sold an aftermarket wheel & chip/dent protection policy for $1,000.00. Although I was hesitant to purchase this policy, the person closing the deal, CJ Musnu aftermarket wheel & chip/dent protection policy for $1,000.00. Although I was hesitant to purchase this policy, the person closing the deal, CJ Musnug guaranteed that the policy would cover any chip, scratch, or dent for 48 months with no deductible. I spent a lot of time discussing this policy and even called him the next day for another confirmation concerning the terms of the policy. I had the vehicle in for an oil change and requested that some chip damage and scratches on the front of the vehicle be repaired under this policy and it was denied. When I requested a full refund from CJ Musnug for the fraudulent protection policy, I was told that it would be pro-rated and he couldn't tell me what the amount of the refund would be. Over my life I have always purchased Ford vehicles for my personal use. My expectations are that the I be treated fairly by the dealer. This chip/wheel protection plan was sold to me under false pretenses and misrepresentation. In addition, I had to bring the vehicle back after the oil change to have the oil life reset and a new sticker in the window. Was the oil actually changed? You couldn't prove it by me. I am not a happy customer at this point. More

by mjh30 Verified Customer Verified Customer

Report | Print

Service Pick up and delivery is the best way to get your vehicle serviced. So convenient. vehicle serviced. So convenient. More

by NDELSIGNORE Verified Customer Verified Customer

Report | Print

Repair was done quickly and accurately. I was very pleased with the service I received. I was very pleased with the service I received. More

by eyakel Verified Customer Verified Customer

Report | Print

Great service and fast. ..called within a few hours and was given the status and price ..called within a few hours and was given the status and price More

by Bmskibinski1 Verified Customer Verified Customer

Report | Print

Great availability to schedule. Quick efficient service. Garage is very clean. Wash your car after service Quick efficient service. Garage is very clean. Wash your car after service More

by Nancy W Verified Customer Verified Customer

Report | Print

Punctual and professional. Repairs and services completed as stated. Any issues explained thoroughly. A pleasure to associate with. Repairs and services completed as stated. Any issues explained thoroughly. A pleasure to associate with. More

by RODNEYKING1 Verified Customer Verified Customer

Report | Print

Excellent service Gentleman who treated me at the service center were all very polite and professional All the work was done to my satisfaction And the car was washed What a nice surprise service center were all very polite and professional All the work was done to my satisfaction And the car was washed What a nice surprise More

by TOMPOPPA Verified Customer Verified Customer

Report | Print

Great dealership! Dana Bowman is the woman to see! Great personality and easy to deal with! Went above and beyond to get us the deal on our 2023 Ford Explorer ST! Dana Bowman is the woman to see! Great personality and easy to deal with! Went above and beyond to get us the deal on our 2023 Ford Explorer ST! The entire dealership is great! Thanks to Greg at the Collision center for getting things taken care of ASAP! Appreciate! More

by JTRHOWLETT Verified Customer Verified Customer

Report | Print

High quality body work was performed on the vehicle. The car looked great when we picked it up! The car looked great when we picked it up! More

by SLM15501 Verified Customer Verified Customer

Report | Print

Everyone at Kenny Ross has treated me really well, I really like that they come to get my car and leave me a loaner while they work on it. really like that they come to get my car and leave me a loaner while they work on it. More

by robertaswank Verified Customer Verified Customer

Report | Print