Greg McNeil

I came in because I had a low coolant level on my 2007 Corvette. I actually live in Atlanta, GA but was here in Nashville for Thanksgiving. I authorized a diagnostic on my car, which revealed that one of Corvette. I actually live in Atlanta, GA but was here in Nashville for Thanksgiving. I authorized a diagnostic on my car, which revealed that one of my hoses was leaking. It was a huge inconvenience because the part had to be special ordered. I need a hose with a special bend in it. I told Greg my situation as far as needing to get back for work, etc, etc. He could have easily just told me that I'd have to wait until Tuesday and that there was nothing he could do, but instead he got with some of the mechanics and created an alternative to me purchasing that particular $100 hose (not including later). He had them take another hose and created the bend themselves!! My cost after the diagnostic...$4.83. I was amazed by his honesty and friendliness. He did everything he could to make sure that I didn't have to spend more money or be inconvenienced. BY FAR, THE BEST EXPERIENCE I'VE EVER HAD AT A SERVICE CENTER....especially while owning my Corvette (6 years). I used to people trying to suck all of the money they can out of me because I have a high end vehicle. This has me considering driving all the way back to Nashville to have my car serviced. lol More

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The salesman, Shane was very helpful and showed my wife and I everything about the car. Greg was also very helpful and got the car serviced quickly so i could return to work. Everyone was very professiona and I everything about the car. Greg was also very helpful and got the car serviced quickly so i could return to work. Everyone was very professional. More

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Greg handled everything I needed done, he even took me Greg handled everything I needed done, he even took me back to work love your shuttle service,greg even called with an update and drppoed off my truc Greg handled everything I needed done, he even took me back to work love your shuttle service,greg even called with an update and drppoed off my truck at work, thank you greg More

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I recently had my car serviced and Greg McNeil was the service tech that helped me. I usually have concerns when I go to a dealership but it was truly a pleasant experience. Greg was very friendly, helpf service tech that helped me. I usually have concerns when I go to a dealership but it was truly a pleasant experience. Greg was very friendly, helpful and knowledgable. I will be back. Thank you! More

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My GMC Yukon was burning a lot of oil, so I took it to a local service shop where the head mechanic told me the engine would have to be replaced and it was a very costly repair. Of course, this was a HUGE local service shop where the head mechanic told me the engine would have to be replaced and it was a very costly repair. Of course, this was a HUGE shock and disappointment to me! I decided to get a second opinion, so I went to Tom Bannen and talked to Greg McNeil, the Service Advisor. He did some research and discovered a GM factory recall for that specific problem and it was a 100% FREE repair! Greg saved me ton of money and I'm very grateful for his diligence and honesty. Thanks Greg! I'm a customer for life!!! More

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I have been very pleased with the level of service I have received from this dealer. I would not go anywhere else. The staff as a whole has been more than pleasant to deal with and makes each visit better t received from this dealer. I would not go anywhere else. The staff as a whole has been more than pleasant to deal with and makes each visit better than the last. More

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Mr. McNeil was very helpful and went out of his way explain our repair and checked on us while waiting to see if we needed anything. We have a new service home and it is Tom Bannon, thank to Greg. explain our repair and checked on us while waiting to see if we needed anything. We have a new service home and it is Tom Bannon, thank to Greg. More

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Greg has been very helpful and professional in all our visits to the dealership. He has been great when we had an emergency and had to come in right at closing time and he made sure we were taken care of visits to the dealership. He has been great when we had an emergency and had to come in right at closing time and he made sure we were taken care of right away. Service has always been done when they said it would be and he or one of his staff has called me or my wife before doing any work that we have not talked about when dropping vehicle off. Would highly reccommend him and dealership to friends. Dave LeMarbre 615-972-0316 More

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I purchased my vehicle at Tom Bannen 4 years ago and have had it serviced there ever since. I have worked with almost all of the service people but Greg has been the one that I always go back to. He is very had it serviced there ever since. I have worked with almost all of the service people but Greg has been the one that I always go back to. He is very nice and speaks to me like a person and try's to explain everything to me so that i understand it. And I am the first to say I know nothing about vehicles. I have had a few issues with my vehicle and he has always taken care of it and done everything he can to make it right. He does not try to sell me any service I don't need and is offers his expert opinion when asking about parts and service. He is what makes Tom Bannen the type of dealership that I will continue to do business with for a long time. More

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Service is always great! Greg always takes time to explain why certain maintenance needs to be performed. As a widow, I know that I could be taken advantage of but don't feel that way at Tom Bannen. explain why certain maintenance needs to be performed. As a widow, I know that I could be taken advantage of but don't feel that way at Tom Bannen. They are always very accommodating to work me in for oil changes. All staff are super friendly. More

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