Greg Nichols | Page 13
Service Director
White Bear Acura Subaru
3525 N Highway 61
Vadnais Heights, MN 55110
479 Reviews
Write a Review479 Reviews of Greg Nichols
July 05, 2021
Great service. Car was ready when promised. Good experience. Waiting area is comfortable and clean. Ability to schedule service online was easy. Loaner car was clean and ready to go. experience. Waiting area is comfortable and clean. Ability to schedule service online was easy. Loaner car was clean and ready to go. More
June 30, 2021
Greg was very tenacious and correctly diagnosed the problem though it took some time to get to the bottom of things.. He was patient and reassuring. Could not be happier.Terrific service!! problem though it took some time to get to the bottom of things.. He was patient and reassuring. Could not be happier.Terrific service!! More
June 29, 2021
Service Technition Greg Nichols was terrific. If it was not for him, this would have been a frustrating experience. I had an issue with my Impreza that I found a service bulletin that described the fix and not for him, this would have been a frustrating experience. I had an issue with my Impreza that I found a service bulletin that described the fix and the parts that were required. I made an appointment to have this fixed. When I got to the dealer, I was informed by Greg that they did not have the part and it would take days to get the part. Don't you think that someone would have check to see it they had the part before my appointment. I left the dealer because I did not want to be without a car for days. Greg advised me to call Subaru to see if the repair could be covered since my car had low miles and it was a known problem. Anyway, Greg called back a little later that same day and said that he had tracked down the part at another dealer. If I would bring the car back he would give me a loaner until my car was fixed. It even turned out that Subaru did cover the cost of the repair and I got to test drive a nes Subaru Crosstrek as my loaner. I may have found my next new car. More
June 27, 2021
I get all my service done at White Bear Subaru. The staff is professional and I trust them to work on my car. is professional and I trust them to work on my car. More
Other Employees Tagged: Luke Lien, Ue Vang , Peng Lee
June 27, 2021
The service techs are Helpful, friendly, and the dealership is clean. dealership is clean. More
Other Employees Tagged: Dee Dhanraj, Daniel Fitzgerald , Peng Lee
June 26, 2021
Fast and efficient service. Very friendly crew. Waiting room clean and spacious. room clean and spacious. More
Other Employees Tagged: Dee Dhanraj, Luke Lien, Ue Vang , Peng Lee, Nicole Love
June 25, 2021
Great customer service in general. Appreciate that I was kept informed thoughout the process of having my Outback repaired. kept informed thoughout the process of having my Outback repaired. More
Other Employees Tagged: Dee Dhanraj
June 20, 2021
Everything in terms of repairs and costs set out up front so no surprise. Good service and thus far everything keeps working. Highly professional service department. so no surprise. Good service and thus far everything keeps working. Highly professional service department. More

