Greg Nichols | Page 17

I scheduled a warranty repair and was told it would take an hour to complete the warranty. I waited, in store, for over 2 1/2 hours. I received zero updates during this process and barely received an apol an hour to complete the warranty. I waited, in store, for over 2 1/2 hours. I received zero updates during this process and barely received an apology for having to wait an extra 90 minutes. I've been a subaru owner for 14 years and will not be returning to the WBL location. More

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Not only is this dealership awesome! But Moe in the Sales department is extraordinary! Very knowledgeable very helpful! Our Family will be using White Bear Subaru for all our future purchases! department is extraordinary! Very knowledgeable very helpful! Our Family will be using White Bear Subaru for all our future purchases! More

by Jordan Verified Customer Verified Customer

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The customer service was outstanding! Greg in the service department made sure my car was fixed correctly, and timely. I appreciated the option of using a loaner vehicle. department made sure my car was fixed correctly, and timely. I appreciated the option of using a loaner vehicle. More

by melissa.singleton62 Verified Customer Verified Customer

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Have always received excellent service from all your service people. I have worked with almost all of your service people listed. I only rated those I worked with on my last visit. In past years I ha service people. I have worked with almost all of your service people listed. I only rated those I worked with on my last visit. In past years I have appreciated Greg and Nicole for past issues that got resolved. It is great to have those two still around to add that experience. Thanks Jim and Jan Bohn More

by jlbohn95 Verified Customer Verified Customer

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The dealership has many issues with their internal processes and quality control. An audit of their operations should be conducted by ownership to identify issues and develop solutions. Accessories we processes and quality control. An audit of their operations should be conducted by ownership to identify issues and develop solutions. Accessories were not properly installed such as remote start, wiring, rear cargo net. License plate drilled into front bumper crooked More

by DMUTSCHLER Verified Customer Verified Customer

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First off Subaru makes a extraordinary product! Moe Hawili went above and beyond to get the vehicle I wanted at the price I wanted! My family and I are lifetime customers of Whit Bear Subaru Hawili went above and beyond to get the vehicle I wanted at the price I wanted! My family and I are lifetime customers of Whit Bear Subaru More

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Great service. Work done correctly .Nice people. Attention to detail on work report. Communication very good . Pandemic conditions were very good. All facility's spotless. Attention to detail on work report. Communication very good . Pandemic conditions were very good. All facility's spotless. More

by bhalls Verified Customer Verified Customer

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I want to thank WB Subaru for standing behind my 2014 Outback's warranty and getting my repairs done. Greg was very good to work with. Outback's warranty and getting my repairs done. Greg was very good to work with. More

by sjwolfewood Verified Customer Verified Customer

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The employees are friendly and efficient. They are always available and listen to the problem and find solutions. The estimates (if any) are spot on. always available and listen to the problem and find solutions. The estimates (if any) are spot on. More

by annienoren Verified Customer Verified Customer

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I love it there. I may apply for work there. My vehicle seems to run better each time I go in. Even if it's just for an oil change. seems to run better each time I go in. Even if it's just for an oil change. More

by ARTHURSTANKO Verified Customer Verified Customer

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