Greg Nichols | Page 44
Service Director
White Bear Acura Subaru
3525 N Highway 61
Vadnais Heights, MN 55110
479 Reviews
Write a Review479 Reviews of Greg Nichols
April 10, 2018
Excellent work and attitude. My first time at this dealership and service center with my Forester, and it was for what I thought would be a very long appointment. It wasn’t. All w My first time at this dealership and service center with my Forester, and it was for what I thought would be a very long appointment. It wasn’t. All was done and I was contacted for pickup much sooner than I thought it would be. More
April 10, 2018
Oil change and infotainment upgrade While the oil change was done promptly the infotainment upgrade took over 2 hours and I was not kept informed about the process. At the beginning I as While the oil change was done promptly the infotainment upgrade took over 2 hours and I was not kept informed about the process. At the beginning I asked about how long it would take and was told an hour and half. More
Other Employees Tagged: Dee Dhanraj
April 10, 2018
Fantastic Service Department The Service Department staff are always so helpful and knowledgeable. They work with me and help me to prioritize necessary repairs and up keep on my The Service Department staff are always so helpful and knowledgeable. They work with me and help me to prioritize necessary repairs and up keep on my Outback. It is comforting that they understand my limited budget (I'm a caregiver). I know that my car is in good hands when I bring it in. I am selecting all of the people I remember assisting me over the last few years. Sorry if I missed anyone. Thank you. More
Other Employees Tagged: Dee Dhanraj , James Burton, Nicole Love
March 13, 2018
Great service, great employees I've brought my vehicle in for service several times and each time I have come away so pleased with both the service provided and the professionalism I've brought my vehicle in for service several times and each time I have come away so pleased with both the service provided and the professionalism of the employees. This time was no different. He provided courteous, efficient, and friendly service and addressed all my concerns. I will definitely be a return customer and won't hesitate to make another Subaru purchase from this dealership when the times comes. More
February 26, 2018
Possible suspension issues. I have been a customer for more than 25 years and continue to be pleased with their excellent service. This time, I had a suspension question that wa I have been a customer for more than 25 years and continue to be pleased with their excellent service. This time, I had a suspension question that was promptly and efficiently resolved. I was pleasantly surprised that it took less than 30 minutes from bringing the car in to being on the road again. More
Other Employees Tagged: James Burton
February 11, 2018
Good to their word Took my 2017 Subaru WRX in for a clicking noise from the engine compartment. They diagnosed it as a throw out bearing on my clutch. Provided me with a Took my 2017 Subaru WRX in for a clicking noise from the engine compartment. They diagnosed it as a throw out bearing on my clutch. Provided me with a loaner car, at no charge, and proceeded to repair the throw out bearing. They were done before the end of the day, which was much faster than I expected. Car repaired under warranty, received my car before days end. Great service all around. More
February 07, 2018
Great team! I brought my Forrester in for the 45000 mile check. Lucky I did because the rear brakes needed to be replaced. The service personnel were all very cou I brought my Forrester in for the 45000 mile check. Lucky I did because the rear brakes needed to be replaced. The service personnel were all very courteous and efficient as they always are. This is why I will keep coming back. Also the new facility is very nice and state of the art. More
Other Employees Tagged: Dee Dhanraj , James Burton
December 09, 2017
Mostly routine service Service center has always given good service at the fair price. Car went out of alignment too fast so they did a complimentary alignment. Will conti Service center has always given good service at the fair price. Car went out of alignment too fast so they did a complimentary alignment. Will continue to get my service done here. More
November 20, 2017
I would like quicker follow up to problem repairs. I did not get automatic follow up when repair was going to be done. Service writer never answered his phone, I had to leave a message. I did not get automatic follow up when repair was going to be done. Service writer never answered his phone, I had to leave a message. More
November 10, 2017
Excellent car care everything about having a 50 60,000 car tuneup was excellent. My conversation scheduling the appointment, my greeting when I took the car to the se everything about having a 50 60,000 car tuneup was excellent. My conversation scheduling the appointment, my greeting when I took the car to the service area, getting a temporary car, the call to let m know the work was completed, and the car wash before I picked up the car. Excellent! More

