Greg Palm
Greg Palm at Lia Honda Enfield

Greg Palm | Page 7

Service Advisor

Lia Honda Enfield

20 Palomba Dr
Enfield, CT 06082

Contact Me
5.0
87 Reviews

Dealership Experience

27 yrs, 11 mos

Industry Experience

46 yrs, 4 mos

Languages Spoken

English English

5.0

87 Reviews

Write a Review

87 Reviews of Greg Palm

November 25, 2020

Dealership Rating
Employee Rating

Greg Palm and his team were excellent ! Car was dropped off for service and was ready when I picked it up.all items serviced were done. More

by Gary.donnell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 25, 2020

Lia Honda Enfield responded

Gary, thank you for sharing your experience with us! We are pleased to hear that your vehicle service was A+! We look forward to serving your automotive needs in the future.

November 16, 2020

Dealership Rating
Employee Rating

Greg Palm was polite and very helpful getting our warranty applied to repair our hard start issue! We were able to call and ask any questions we had and he had the answer for us! And during the Covid More

by dawnebw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 17, 2020

Lia Honda Enfield responded

Dawn, thank you for your time and kind review. We are pleased to hear that you had such a positive experience with Greg at Lia Honda Enfield. We look forward to working with you again in the future.

November 06, 2020

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Employee Rating

Scheduled an oil change and ATF change at LIA. Greg Palm got me in and out on time. Love the punctuality as it allows me to schedule my busy day. More

by Jlmentorii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 09, 2020

Lia Honda Enfield responded

Thank you for your kind review. We are delighted to hear that your vehicle service was completed quickly, as promised! We look forward to seeing you again when your car is ready for its next service.

November 03, 2020

Dealership Rating
Employee Rating

Love This Dealership! Service Department is 5 star! Greg Palm always goes above and beyond to assist all customer needs. He is an amazing asset to Lia Honda Enfield, Ct! Thank You Greg!! More

by Jeva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 03, 2020

Lia Honda Enfield responded

Jeva, thank you for your time and kind review. We are pleased to hear that you had such a positive experience with the Greg here at Lia Honda Enfield. We look forward to working with you again in the future.

Nov 04, 2020

Jeva responded

All my Honda's are serviced at your dealership. This is nothing new for Greg Palm. He always goes above and beyond. He's been taking care of our Honda's for many years. Great job Greg and Great dealership Lia Honda Enfield, CT. Thank you all!

October 31, 2020

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Employee Rating

I needed service on my 2018 Honda Pilot. I made an appointment with Greg Palm at Lia. He got my car right in, got the service done, and the car back to me quicker than the estimated repair time. I hav More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 03, 2020

Lia Honda Enfield responded

Bob, we are so pleased to hear about your quick and effective service! We aim to please all our customers so every success story puts a smile on our faces. Thanks again and we look forward to seeing you in the future.

September 16, 2020

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Employee Rating

TRUST is a word that Americans understand quite well. It is a word that exemplifies what the LIA organization stands for and I, applaud their service department and Greg Palm who is a leader! More

by psalerno1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 21, 2020

Lia Honda Enfield responded

Thank you for your very kind review. We are delighted to hear that you fully and completely trust us with your vehicle service needs! Thank you! We look forward to seeing you again when your vehicle is ready for its next service.

September 08, 2020

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Employee Rating

My husband Charles Cosgrove brought our 2013 Honda Pilot in for service oil change, rotate tires, differential work. He was very pleased with the service and clean inside waiting area especially with Covid More

by Beverly Cosgrove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 10, 2020

Lia Honda Enfield responded

Beverly, Thank you for taking the time to share this positive review! We are so pleased that we could get your husband's needs efficiently taken care of, while ensuring that his experience was as seamless as possible. Our customers' safety and satisfaction are of the utmost importance to us, and we look forward to continuing to provide you two and your vehicle with our best care in the future!

July 10, 2020

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Employee Rating

Buying a car here was good. The service sucks. Almost every time I get an oil change for some reason it always ends up 2 hours. Today I saw my car outside finished and it was 45 minutes before they tol More

by David
Recommend Dealer
No

Other Employees Tagged: Jason Lawlor, Wes LaValley , Jon Alaimo, Steve Crafsic

Jul 16, 2020

Lia Honda Enfield responded

David, Thank you for sharing your experience. I am very sorry that your recent oil change took longer than expected. We strive to get our customer's in and out as quickly and as safely as possible. Our staff takes extra time to wipe down and disinfect our customer's vehicles so that probably also contributed to the longer than usual time to complete. If you have any questions please call me at the dealership. Geoff Lutley General Manager Lia Honda of Enfield

June 29, 2020

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Employee Rating

Excellent Service I purchased my Honda Insight 7 years ago at Lia Honda and have been taking it here ever since. I've always worked with Greg Palm and he has been frien More

by Jean-Marie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 29, 2020

Lia Honda Enfield responded

Jean-Marie, we would like to extend our most sincere gratitude to you for taking the time to write this review. We strive for excellence in all aspects of our dealership and it is encouraging to hear that you have noticed our hard work. We look forward to seeing you in the future.

June 21, 2020

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Employee Rating

I had barely finished my coffee when Greg Palm called to say my Honda CRV EX was already to pick up after it's first check up. I had dropped it off about a half an hour earlier. Earlier in the month is br More

by JC
Recommend Dealer
Yes
Jun 24, 2020

Lia Honda Enfield responded

Thank you for taking the time to share this 5-star review! It is our pleasure to serve you in any way possible, and we are so glad that our efficiency has met your satisfaction! Providing top-quality service is so important to us, and we will be sure to offer you nothing less in the future!

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