Greg Rivers | Page 26

Took too long and to many time at the shop before problem was finely fixed. The day after I got my truck back I noticed a screw in tire self taping screw and the top had no were on it. I called the shop up a was finely fixed. The day after I got my truck back I noticed a screw in tire self taping screw and the top had no were on it. I called the shop up and told them about the screw in tire they said bring it in. I did the next morning and they fixed it and charged me for the fix. I am a contractor and the truck was laid up for 4 days due to parts that they did not have in stock. They gave me a new car to use but I am a plumber and there was no room in car for what I have. They should have waited before doing the fix on the truck it was Shift to park problem. If you look it up on U tube it tills you to replace all the senior and wire harness. Not update the computer. More

by TPHISGEN Verified Customer Verified Customer

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Fast and friendly service. Never have to wait long for parts etc to come in. Ed P is a wild man, and if you need your license plates changed, I recommend all your customers go see him for extremely zippy parts etc to come in. Ed P is a wild man, and if you need your license plates changed, I recommend all your customers go see him for extremely zippy service. ~DB More

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A software upgrade was done very efficiently took less than an hour and a half and I was treated well during this time thank you than an hour and a half and I was treated well during this time thank you More

by AHSMRSTIK Verified Customer Verified Customer

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Service Manager was great, but had to address my tires not being rotated although the tech said it was done. It was taken care of right away and chalk it up to an honest mistake as there was an identical not being rotated although the tech said it was done. It was taken care of right away and chalk it up to an honest mistake as there was an identical truck also getting the same service. More

by jayscord1 Verified Customer Verified Customer

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The staff are always friendly and helpful. other than the fact that they don’t return phone calls when they say they are going to and there was grease on the front passenger seat when my vehicle was returned fact that they don’t return phone calls when they say they are going to and there was grease on the front passenger seat when my vehicle was returned to me I plan to continue dealing with the service department because they are nice and friendly and always there to help More

by BYEYETWO Verified Customer Verified Customer

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Service department friendly and professional, good phone communication. From what I saw of the waiting room it was clean. The only issue I had if you could call it an issue was I had an inspection/ oil ser communication. From what I saw of the waiting room it was clean. The only issue I had if you could call it an issue was I had an inspection/ oil service done and there were pieces of the old inspection left on the dashboard. More

by LAWMAN418 Verified Customer Verified Customer

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Everything was handled very well. By the way would like to put in a good word for Greg. Also, I needed a ride home, didn't get the name of the young man who drove me home but he was very nice, too. The o to put in a good word for Greg. Also, I needed a ride home, didn't get the name of the young man who drove me home but he was very nice, too. The only thing they couldn't find why my car growls at me around 35 mph (because it wasn't doing it when it was in for servicing). I still would like to know why it does that. Nearly all of my driving is done around that speed due to speed limits. More

by MTUR1 Verified Customer Verified Customer

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I brought my car in for an oil change and tire rotation and it was a very pleasant experience starting from the online appt. set up and the friendliness of Greg Rivers and whomever else I encountered there and it was a very pleasant experience starting from the online appt. set up and the friendliness of Greg Rivers and whomever else I encountered there. My car was ready to go when promised. More

by DCAMPAGNOLA Verified Customer Verified Customer

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Greg river is a very nice guy and Steve Duncan is the man and funny will enjoy continuing my service with Mohawk Chevy , thanks guys and funny will enjoy continuing my service with Mohawk Chevy , thanks guys More

by DMRUSSELL0 Verified Customer Verified Customer

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Brought my Equinox for its first oil change. Although the vehicle wasn't purchased at Mohawk, I was greeted just like a loyal customer. Greg was friendly and professional. I will certainly make a stop at Moh vehicle wasn't purchased at Mohawk, I was greeted just like a loyal customer. Greg was friendly and professional. I will certainly make a stop at Mohawk when my current lease is up to lease my next Chevy. More

by LYELLEN Verified Customer Verified Customer

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