259 Reviews
Write a Review259 Reviews of Greg Rivers
September 25, 2020
dealership should make sure that all service personnel are thoroughly trained in what they do even in simple procedures like changing oil. Also,service advisers should make apologies when mistakes are ma are thoroughly trained in what they do even in simple procedures like changing oil. Also,service advisers should make apologies when mistakes are made. More
September 18, 2020
Originally sold a used truck and I needed some work done on it (things that you wouldn’t notice unless you drive it around for awhile, especially on the bad roads where I live) originally the insurance that on it (things that you wouldn’t notice unless you drive it around for awhile, especially on the bad roads where I live) originally the insurance that I had purchased wasn’t going to cover the things I needed done. The management team gave me a call and went above and beyond to solve the issue. Thank you More
September 17, 2020
Very courteous and helpful service advisor. He was knowledgeable and very helpful and the wait time was very reasonable. I would definitely recommend Mohawk Chevrolet to other knowledgeable and very helpful and the wait time was very reasonable. I would definitely recommend Mohawk Chevrolet to other More
September 11, 2020
Fast service and every employee does their best to ensure you receive top quality service. I will without a doub make Mohawk Chevrolet my primary dealership for car maintenance. you receive top quality service. I will without a doub make Mohawk Chevrolet my primary dealership for car maintenance. More
Other Employees Tagged: Craig Santandrea
August 20, 2020
Great service transaction. I will definitely have more service work done at Mohawk Chevrolet. The communication was top notch from the first time I called to set up my appointment to the last time I spoke service work done at Mohawk Chevrolet. The communication was top notch from the first time I called to set up my appointment to the last time I spoke with Greg regarding my vehicle being ready. More
August 14, 2020
My experience at Mohawk Chevy was great. They made the process quick, easy and pleasant. My salesman Jude was all you foukd ask for and more. I would highly recommend this dealership. process quick, easy and pleasant. My salesman Jude was all you foukd ask for and more. I would highly recommend this dealership. More
Other Employees Tagged: Jude Maydwell, Scott Scarsella
August 06, 2020
Greg the service writer was excellent and kept me informed but the work done on the vehicle was very shoddy and had to go back two extra times for a total of three times informed but the work done on the vehicle was very shoddy and had to go back two extra times for a total of three times More
August 01, 2020
Satisfactory Service Experience I'll start with the positives. Staff is courteous, helpful and responsive. I have only praise for the staff. They have been responsive to my service I'll start with the positives. Staff is courteous, helpful and responsive. I have only praise for the staff. They have been responsive to my service needs and I can always get my car in the same day if their is an immediate problem. The negative is that when you call to schedule a service appointment, NOBODY EVER picks up the phone nor do they return calls when I leave a message. This has happened on my last two service calls. I've had to reach out to someone in the office to get someone from Service to call me. When I questioned the Service Rep, I was told in addition to getting people processed as they're bringing their cars in, they're also responsible for answering phones. This is ridiculous and unfair to the customer trying to make a service appointment. There should be someone handling the phones and those phones should be checked every few minutes to see if there are messages waiting, My last experience trying to make an appointment took me 3 hours to do ... and that's a waste of my time. You need to do better. More
July 10, 2020
Great place to do business !! Everything is always done right and at a great price. I wouldn’t go any where else for my service needs. right and at a great price. I wouldn’t go any where else for my service needs. More
Other Employees Tagged: Craig Santandrea, Jessie Tedesco, Blaine King, Pete Calabrese , Tarah Carlson, Patrick Defruscio, Dave Kelsey, Dianelis Vasquez, Brandon Winnie