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Gregg Baldwin
Gregg Baldwin
Pre-Owned Sales Manager South
Regal Lakeland
2615 Lakeland Hills Blvd
Lakeland, FL 33805
37 Reviews
37 Reviews
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37 Reviews of Gregg Baldwin
Verified Customer
December 19, 2025
The process of buying a car with Luke and the finance manager when we went was great! Everyone was friendly, cared about what we wanted and getting us what we needed. The process was quick and painless. manager when we went was great! Everyone was friendly, cared about what we wanted and getting us what we needed. The process was quick and painless. Buying a car has always been stressful with the haggling you can have to deal with but Luke did not try to push us but showed us exactly what we needed and worked to keep us at the price point we wanted. I would trust him with future purchases and would recommend him to anyone coming to get a car. More
by tgriggs92
Other Employees Tagged: Luke Goodman
December 03, 2025
Great response to internet request work deal out without having to visit dealer recommend them highly having to visit dealer recommend them highly More
by wjwet
Other Employees Tagged: Shane Murphy
December 01, 2025
Very courteous and friendly and professional Very courteous and helpful and friendly and were very professional and helped me get the vehicle I wanted. Treated with respect courteous and helpful and friendly and were very professional and helped me get the vehicle I wanted. Treated with respect More
by wrynnandsherrie
Other Employees Tagged: Gregg Baldwin
November 16, 2025
This dealership has great customer service and they did a lot for me in any way possible. lot for me in any way possible. More
by jcanegitta13
Other Employees Tagged: Alaina Southern, Sean Bryant, Luke Goodman, Chris Dolce, Trey Brooks, Mike Davis, JC Benitez, Christopher Charlot
October 30, 2025
I purchased a 2022 Chevy Equinox with Luke. Luke seems like a nice guy, but he definitely needs training in the area of customer service. I almost didn't buy the vehicle due to his lack of prof Luke seems like a nice guy, but he definitely needs training in the area of customer service. I almost didn't buy the vehicle due to his lack of professionalism. He seemed unmotivated to go over the aspects and features of the car unless asked directly. I was thankful to have a relative with me who knew how to ask the right questions. At one point, when asked a question for clarity about the car, he became defensive and said he didn't know what I was asking, and is everything was alright with me. Luke proceeded to leave his office, get the supervisor, Gregg, and the finance Guy, Pete, was called to come speak with me. I was so confused and felt humiliated. I ended up being thankful he called the finance guy because I was able to leave his office and purchase my vehicle. I also didn't like being asked multiple times what my occupation was and what department I work in. By the end of the process, I was annoyed and exhausted. This was supposed to be a great experience. I love the car, but I won't be purchasing through Regal again if I have to deal with this type of behavior. I feel as though the sales process was too aggressive. More
by catherinejp07
Other Employees Tagged: Pete Roussos, Luke Goodman
September 11, 2025
In my 51 years I have purchased many cars. This has been by far my best experience. Richard was truly a God send. Everyone that I had to deal with was super supportive and knowledgeable and ju This has been by far my best experience. Richard was truly a God send. Everyone that I had to deal with was super supportive and knowledgeable and just great to work with!!! I 💯 recommend them!!! More
by Melindarod2013
Other Employees Tagged: Richard Allen
