"Mercedez benz e350"
George is a great sales person , just bought a E350 my very first car that i financed on my own and he help me through the process every step of the way to make it a great experience, i thank everyone at the dealership mercedez benz at flemington nj, i will recommend to all my friends and family.
"keep up the great customer service "
great service always ready to help. Excellent experience when making a purchase of my car. given full attention made sure we were happy upon making our purchase.
"New speaker installed"
Jamie in Service is awesome! She rocks! Takes Good care of me when I come in. My service was completed on a timely manner and the speaker sounds 100% better.
"Great until you drive off the lot....."
- Alan Luce
We bought a certified 2017 c300. Had a great buying experience....they were willing to negotiate and we bought the car that day with the agreement that the navigation we agreed they would supply would be shipped overnight the next business day or they would send a driver to pick it up (we bought on a Saturday). That weekend we found other issues so I called Gerry to set up a pickup to have them all resolved at the dealership. By Thursday had not heard so called Gerry again and he responded he thought we were going to wait until new registration came in. I said I could handle putting on the plates myself so he scheduled pickup to next Tuesday. Tuesday was picked up and then the lack of communication started, I would call for status updates as I never would receive a call. Always an excuse why he did not respond, or tell me what was going on. By Thursday evening of yet again no info I left a message for Gregg. Gregg never bothered to respond, even when I asked Shane in service to speak to him. Sarah in Finance was great and so was Shane in service. Sales I was very disappointed with. Felt like I was treated as an afterthought once the car was driven off the lot.
"Great, great experience at Mercedes- Benz of Flemington"
We purchased a pre-owned car for my son. We live out of state and we were a bit nervous, but Flemington was great !!! Not only was the customer service second to none, but they made the process seamless !! I would definitely recommend Flemington to all and I may purchase another vehicle from them in the future !! Thank you !!! :)
"Under new ownership, Mercedes-Benz of Flemington shines!"
- Al N.
When this dealership was owned by the previous organization, I didn't have a great experience a few years ago. At the time, I actually ended up going to another dealer farther from home to lease a car. But seeing that the Ciocca group had taken over recently, I decided to try it again to find a CPO replacement for the vehicle when its lease was ending.
Though a relatively new salesperson, Julian Montilla is a natural...always making me feel like my needs were being taken care of and providing just the right amount of communication. My transaction wasn't the most straightforward, with mileage overages from my lease, etc. — but he and manager Gregg Ciocca Jr. worked hard to get the numbers to a place I was happy with. Finance Director Sarah Maley was thorough and efficient.
I would totally recommend Julian — and the dealership overall — to anyone in the Central NJ looking to buy or lease a Mercedes-Benz!
"Quick and easy buying "
- Buys are
Informative and friendly. Easy process very satisfied. Late evening best time to deal. Not busy they took time to answer all questions. Good place to buy a car.
"Excellent customer service - Genuine people to work with"
friendly and professional service. Honest and Open on with all the discussions. Would recommend the dealership to others. They provided strong knowledge of the different cars.
"Everyone was very professional"
It took a while to negotiate the deal, but in the end I believe both myself and the dealership were happy with my purchase of a 2017 GLE.
Took my car in for complimentary service (Service A- oil change), and the entire process was done professionally. Although I had to wait for close to two hours, the waiting room was comfortable and people very attentive.