Gregory Giordano

Six out of five stars. Nothing more to say. Keep it short and sweet peroid Nothing more to say. Keep it short and sweet peroid More

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Everyone was very pleasant and easy to work with. Reception was very accommodating and made us comfortable. Reception was very accommodating and made us comfortable. More

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I've been buying/leasing cars for 57 years now. In all that time I have dealt with many sales people. With all those experiences, I can say that Greg Giordano at Ray Catena Edison is by far the bes In all that time I have dealt with many sales people. With all those experiences, I can say that Greg Giordano at Ray Catena Edison is by far the best person I have dealt with throughout those years. I started there with his dad, Ken, and when he retired Greg took over my account. It was a smooth transition and the relationship has lasted for 26 years. I can't imagine dealing with another sales person or dealership. I find Greg and his support team to be knowledgeable, professional, courteous, and always ready to help in any situation. Greg always goes the extra mile to make me feel comfortable. Although we don't socialize away from business, I don't think of him as my car salesman, I consider him my friend! More

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Greg is the best of the best. I’d recommend him to anyone. Greg is professional and always does right by the client. I’d recommend him to anyone. Greg is professional and always does right by the client. More

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Greg was knowledgeable informative, very professional, patient and polite . I would recommend him every time. And every one at the dealership was very polite patient and polite . I would recommend him every time. And every one at the dealership was very polite More

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First time leasing a Mercedes and was fortunate to meet with and interact with Greg. From the initial consultation to the final paperwork, his professionalism, patience, and attention to detail really stoo with and interact with Greg. From the initial consultation to the final paperwork, his professionalism, patience, and attention to detail really stood out. If you’re considering leasing, I highly recommend Greg for his expertise, clear communication, and commitment to customer satisfaction. More

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Gregory was a pleasure to work with! He was professional, knew everything there is to know about all of the Mercedes vehicles, gave a very detailed demonstration about all of the bells a He was professional, knew everything there is to know about all of the Mercedes vehicles, gave a very detailed demonstration about all of the bells and whistles in my new ride! I especially appreciated his patience while explaining things to a technologically challenged person! Highly recommend Gregory for all of your car needs! More

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Greg was excellent and extremely helpful. I would recommend him to anyone looking for a new car. I would recommend him to anyone looking for a new car. More

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Gregs the best, this is the fourth Mercedes I have purchased with his assistance. Very professional in his dealings with a very pleasant and honest demeaner. I highly recommend Greg to anyone in the m purchased with his assistance. Very professional in his dealings with a very pleasant and honest demeaner. I highly recommend Greg to anyone in the market for a Mercedes Benz. More

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My original review has been retracted because what happened after my lease deserves to be told. This was my first Mercedes and my first time leasing a vehicle. I believed that when someone gives yo happened after my lease deserves to be told. This was my first Mercedes and my first time leasing a vehicle. I believed that when someone gives you their word, it means something. Unfortunately, I learned the hard way that if it is not in writing, you should not rely on it. I leased my own Mercedes from Ray Catena Mercedes-Benz of Edison. About two weeks later, I brought my father in and he leased one too. I personally paid his down payment because he did not have the money, and I wanted him to experience owning a Mercedes. I worked hard to save that money, and bringing him into that showroom was one of the proudest moments of my life. Before my father leased his vehicle, I asked whether I would receive the Mercedes glass set if I brought him in. I was verbally told yes. That was not an unusual request because the dealership had already honored another souvenir promise during my own lease. I had every reason to believe this promise would also be honored. After my father signed, everything changed. Management denied that the promise had ever been made. Instead of standing behind what I had been told, the discussion turned into an argument over which salesperson said it and whether that person had authority. As a customer, I have no way of knowing who has authority inside the dealership. A promise made by a dealership representative on the showroom floor should be a promise made by the dealership. I was then told the $178 Mercedes glass set would come out of the salesperson’s own pocket and that he had only made about $70 on the deal, as though I should feel guilty for asking the dealership to honor the promise they made before receiving a second lease from my family. I repeatedly asked to speak with the General Manager. Instead, I was kept speaking with another manager who wanted me to continue the conversation inside a private office. I respectfully declined because I did not feel comfortable discussing the matter behind closed doors. I preferred to remain in the public showroom near the front counter where other customers and employees were present. While I was standing there waiting to speak with the General Manager, I was told that the police would be called if I did not leave. I never threatened anyone. I never yelled. I never became aggressive. I was emotional because I felt blindsided after helping bring the dealership two completed leases from one family. My voice was shaking and at times I struggled to speak, but I remained calm. I have a recording from that interaction. It is mostly audio, but it captures my emotional state and shows that I remained in the public showroom. I welcome the dealership to preserve and review its complete security footage because it will show exactly what happened. The receptionist treated me with kindness and professionalism throughout the interaction, and I appreciate that. My complaint is not about her. My complaint is with how management handled the situation after the promise was denied. To make matters worse, after driving my brand new leased vehicle directly home from the dealership, I noticed what appears to be a small paint chip. I documented it immediately and contacted the dealership about it. This was never about a $178 glass set. It was about honesty, integrity, and standing behind your word. I trusted this dealership enough to lease my own Mercedes, bring my father in for a second lease, and I was even planning to bring my mother in for a third. Instead, I left feeling humiliated and deeply disappointed. If you choose to do business with this dealership, get every promise in writing before you sign anything. Do not rely on verbal commitments. My experience taught me that lesson the hard way. More

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