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Gregory Kerro
Gregory Kerro at Spitzer Chevrolet Amherst

Gregory Kerro

Service Director

Spitzer Chevrolet Amherst

200 North Leavitt Road
Amherst, OH 44001

4.8
11 Reviews
4.8

11 Reviews

Write a Review

11 Reviews of Gregory Kerro

December 24, 2025

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Employee Rating

Over and above service. .. really took great care of us Was impressed with the way we were handled More

by fred.loranger
Recommend Dealer
Yes

Other Employees Tagged: Gregory Kerro

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Dec 25, 2025

Spitzer Chevrolet Amherst responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Chevrolet Amherst.

December 09, 2025

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Employee Rating

Did not make right repair on transmission. They were informed of the problem but still made wrong repairs. More

by brettjoseph9966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Holly Mastrodonato

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Dec 12, 2025

Spitzer Chevrolet Amherst responded

Brett, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

December 06, 2025

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Employee Rating

Greg and the service department were very helpful, friendly and accommodating. Arrange for a ride home since he recommended I leave my car due to the nail in the tire for safety reasons until they cou More

by mmichael111
Recommend Dealer
Yes

Other Employees Tagged: Gregory Kerro

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Dec 06, 2025

Spitzer Chevrolet Amherst responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 20, 2025

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Employee Rating

Great service and great sales. Efficient work. Service work was done in a timely fashion and have no complaints More

by stepupboyz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Turner

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Nov 20, 2025

Spitzer Chevrolet Amherst responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 19, 2025

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Employee Rating

Was on time and very friendly, the work was done right and the wait time was right under an hour. More

by Wiliamsrrich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 19, 2025

Spitzer Chevrolet Amherst responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Chevrolet Amherst.

October 24, 2025

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Employee Rating

Kris, the sales person was awesome. Took care of me took his time with me. Did not feel rushed at all and was always there when I needed to speak to him about any other issues could als More

by RALPH8014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mary Miller, Luke Ratz, Kaitlyn Mccartan, Holly Mastrodonato , Shawn Van Antwerp

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Oct 24, 2025

Spitzer Chevrolet Amherst responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Chevrolet Amherst to be a positive one. Please don't hesitate to reach out if you need anything else.

October 19, 2025

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Employee Rating

Not overly impressed with the sales department. Not likely to return based on the experience. The service department did do everything they could with the circumstances dealt to make things right. More

by EWEBB1113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Tilley , Shawn Van Antwerp

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Oct 19, 2025

Spitzer Chevrolet Amherst responded

Thank you for bringing this to our attention. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

October 17, 2025

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Employee Rating

Spitzer pays attention to customers needs and delivers great service. Thanks for scheduling me quickly and in the time slot desired. More

by jakenta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Holly Mastrodonato

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Oct 17, 2025

Spitzer Chevrolet Amherst responded

Thanks for sharing about your experience with Spitzer Chevrolet Amherst. We appreciate your business and hope to see you again soon!

October 11, 2025

Dealership Rating
Employee Rating

Everyone is very nice and helpful. Keep making the visits pleasurable. The service is fast. More

by GFRESCH36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mary Miller, Luke Ratz, Kaitlyn Mccartan, Holly Mastrodonato , Richard Dranuski, Shawn Van Antwerp

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Oct 11, 2025

Spitzer Chevrolet Amherst responded

Thank you for choosing Spitzer Chevrolet Amherst. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 09, 2025

Dealership Rating
Employee Rating

Was concerned about an issue, they checked things out and eased our minds. Good service. More

by DAVOCATZ
Recommend Dealer
Yes

Other Employees Tagged: Gregory Kerro

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Oct 09, 2025

Spitzer Chevrolet Amherst responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Chevrolet Amherst.

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