Gregory Kerro
Gregory Kerro at Spitzer Chevrolet Amherst

Gregory Kerro

Service Director

Spitzer Chevrolet Amherst

200 North Leavitt Road
Amherst, OH 44001

4.8
14 Reviews
4.8

14 Reviews

Write a Review

14 Reviews of Gregory Kerro

February 02, 2026

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Employee Rating

Everyone at the Spitzer dealership is very helpful and pleasant. Work being done on our vehicle is always done in a very timely manner. More

by dmickey65
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Holly Mastrodonato

Feb 02, 2026

Spitzer Chevrolet Amherst responded

It’s wonderful to know our team delivered friendly service and completed your Chevrolet work promptly. Thank you for sharing your experience. We look forward to welcoming you back.

January 20, 2026

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The repair process was easy and affordable. Bla bla bla Bla bla bla Bla bla bla More

by Honus63
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Holly Mastrodonato

Jan 20, 2026

Spitzer Chevrolet Amherst responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 08, 2026

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Vastly improved customer service in your service department. Pleasure meeting and getting to know Jason. You earned back my business. Thanks, JG More

by JG
Service Price Transparency
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Recommend Dealer
Yes
Jan 11, 2026

Spitzer Chevrolet Amherst responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Chevrolet Amherst.

December 24, 2025

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Over and above service. .. really took great care of us Was impressed with the way we were handled More

by fred.loranger
Recommend Dealer
Yes

Other Employees Tagged: Gregory Kerro

Dec 25, 2025

Spitzer Chevrolet Amherst responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Chevrolet Amherst.

December 09, 2025

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Did not make right repair on transmission. They were informed of the problem but still made wrong repairs. More

by brettjoseph9966
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Holly Mastrodonato

Dec 12, 2025

Spitzer Chevrolet Amherst responded

Brett, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

December 06, 2025

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Greg and the service department were very helpful, friendly and accommodating. Arrange for a ride home since he recommended I leave my car due to the nail in the tire for safety reasons until they cou More

by mmichael111
Recommend Dealer
Yes

Other Employees Tagged: Gregory Kerro

Dec 06, 2025

Spitzer Chevrolet Amherst responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 20, 2025

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Great service and great sales. Efficient work. Service work was done in a timely fashion and have no complaints More

by stepupboyz
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mark Turner

Nov 20, 2025

Spitzer Chevrolet Amherst responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 19, 2025

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Was on time and very friendly, the work was done right and the wait time was right under an hour. More

by Wiliamsrrich
Service Price Transparency
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Recommend Dealer
Yes
Nov 19, 2025

Spitzer Chevrolet Amherst responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Chevrolet Amherst.

October 24, 2025

Dealership Rating
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Kris, the sales person was awesome. Took care of me took his time with me. Did not feel rushed at all and was always there when I needed to speak to him about any other issues could als More

by RALPH8014
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Holly Mastrodonato , Kaitlyn Mccartan, Mary Miller, Luke Ratz, Shawn Van Antwerp

Oct 24, 2025

Spitzer Chevrolet Amherst responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Chevrolet Amherst to be a positive one. Please don't hesitate to reach out if you need anything else.

October 19, 2025

Dealership Rating
Employee Rating

Not overly impressed with the sales department. Not likely to return based on the experience. The service department did do everything they could with the circumstances dealt to make things right. More

by EWEBB1113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Tilley , Shawn Van Antwerp

Oct 19, 2025

Spitzer Chevrolet Amherst responded

Thank you for bringing this to our attention. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

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