Gregory Morelos | Page 29

This place is the epitome of the bad used car lot with salesmen to match. Want proof? Go there after sunset. They will have you go to a dimly lit lot & the only way you can check over the car is by using salesmen to match. Want proof? Go there after sunset. They will have you go to a dimly lit lot & the only way you can check over the car is by using your phone flashlight. If you’re lucky, maybe the sales person will help. Next door is a BRIGHTLY lit new car lot, but customers buying used cars aren’t that valued. Additional proof? They won’t negotiate, even with a full cash paying customer. Then they will give you a piece of paper to justify their actions, which contains a lie. My daughter was in an accident & needed a car ASAP. There was a fully loaded 2017 Odyssey in Davis with $60K miles for the exact price as the Manly 2016 Odyssey with 54K miles that was not fully loaded. I agree, they’re pretty even. Davis offered $20K out the door. My daughter preferred the Manly car even though it wasn’t fully loaded. It had a few less minor scratches & a better color scheme. I offered them $20K, they said no. They wouldn’t even credit us the $80 processing fee. I have never heard of this from ANY dealer. I wanted to walk, but my daughter really wanted this car. We went in to finalize. They gave us a piece of paper that showed the KBB for the max value of the car saying that’s what they paid. If that’s the case, then they’d be out of business. NO used car dealer pays that price. They pay the trade in price! Clearly they think we are idiots. This price was over $3K less then what they lied to us about. I have a chronic cough. Understandably, they were uncomfortable with me in the showroom. There wasn’t anyone else & they did have the plastic window, but I get it. They offered us the option to charge $2,500 to my credit card, then drop off the car the next day & pick up the cashier’s check. Fine. I just asked them to call us when they leave so I can leave work & get the check from my bank. We live about 1.5 hrs. away so I had plenty of time. They said they weren’t sure of the time, they’d have to find a driver in the morning. Next AFTERNOON, the text my daughter & say they want a copy of the cashier’s check before scheduling anything. I called to make sure there wasn’t any additional surprises. That’s when I was informed that they did not know when they could deliver the car. Could be a week from now. At my irritation the salesman (Greg) said if I don’t like it I can just cancel the deal. Really?! You mean after we paid & passed on the other cars? We needed one ASAP, he knew it so he used it against us. We ended up having to drive all the way back to pick it up. Then they “pretended” to care. Offering us a “reduced” warranty. Um, no. Do NOT take any warranty offer. You can go to another Honda dealership & get the same or better price closer to your house. Although you really shouldn’t get them in any case. Take the $2-$3K they’re lying their butts off to get & put it in a savings account or 6 mo CD. If your car is totaled for any reason, then you lost that money. $20K is a base new car, I paid it out cash & this is how we were treated? I will NEVER go back to this bottom feeder dealership. They will mess you over any & every way possible. Research & verify, because they lie, lie, lie. No wonder they have 2.5 stars. I can’t believe it’s even that high. More

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Thank you Greg Morelos for a smooth transaction. The process was fast, effective and efficient. I love my brand new car and would buy from here again. My second car from here now! process was fast, effective and efficient. I love my brand new car and would buy from here again. My second car from here now! More

by BEET019 Verified Customer Verified Customer

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I was only planning on just looking for a car, since it was my very first time buying one. Greg Morelos was super friendly, helpful, and personable. Listened to what I was looking for and right off the top was my very first time buying one. Greg Morelos was super friendly, helpful, and personable. Listened to what I was looking for and right off the top of his head he found a car that seemed to fit what I was looking for. At the end of the day I was pleased with the service I received at Manly Honda. Friendly and personable dealers. More

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Awesome customer service. Was willing to work with me to get into a brand new vehicle. Great work from Greg, Rośa & the delivery driver Brian. get into a brand new vehicle. Great work from Greg, Rośa & the delivery driver Brian. More

by RUSSELLMILES404 Verified Customer Verified Customer

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Greg Morelos at Manly Honda in Santa Rosa assisted us with selecting a quality used vehicle today. He fit us with the perfect Honda. With over 20 years experience in auto sales, Greg was immediately able with selecting a quality used vehicle today. He fit us with the perfect Honda. With over 20 years experience in auto sales, Greg was immediately able to intuitively match us with the perfect vehicle. We ended up buying the first vehicle he showed us. I felt that we were working with a personal advocate, which was such a pleasant change after visiting other dealerships in the area. In addition, Greg's expertise in financing helped us afford the vehicle we really wanted. We were on our way home after buying the vehicle when we noticed that the gas tank had been filled after our purchase. Thanks so much for all your help and good suggestions, Greg! More

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No BS old fashion detail oriented service Clear and No BS old fashion detail oriented service Clear and timely SMS response adds to above Impressed with specific model knowledge of my non-Honda pu No BS old fashion detail oriented service Clear and timely SMS response adds to above Impressed with specific model knowledge of my non-Honda purchase More

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Great service and very friendly. Greg and Abe made the purchase easy and seamless. I would definitely recommend them to a friend looking for a no pressure buying experience. purchase easy and seamless. I would definitely recommend them to a friend looking for a no pressure buying experience. More

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Had a great experience in purchasing a used car from Manly Honda. Worked with Gregory Morelos who was quick to communicate with zero pressure to buy. I had a snag in the delivery of my vehicle (service Manly Honda. Worked with Gregory Morelos who was quick to communicate with zero pressure to buy. I had a snag in the delivery of my vehicle (service light was on) and Manly quickly made it right, driving all the way back to my house to reset it. All in all, a great place to buy with excellent service that I'll trust to go back to in the future! More

by KIRSTENG. Verified Customer Verified Customer

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The car was delivered to me. Greg Morelos coordinated everything and he was very responsive. Great service Greg! The delivery guys were polite and arrived two hours before the stated time. everything and he was very responsive. Great service Greg! The delivery guys were polite and arrived two hours before the stated time. More

by BEET019 Verified Customer Verified Customer

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Very good service, would come again, very happy with my new Volkswagen convertible, Greg was awesome and I am so happy I came here. Five stars. new Volkswagen convertible, Greg was awesome and I am so happy I came here. Five stars. More

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