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Gretchen Cross
Gretchen Cross at Bocker Auto Group

Gretchen Cross

Collision Center Office Manager

Bocker Auto Group

801 E. South Street
Freeport, IL 61032

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5.0
12 Reviews
5.0

12 Reviews

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12 Reviews of Gretchen Cross

July 20, 2025

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Employee Rating

Always honest and trustworthy. The service department is very easy to work with and I would not take my vehicle anywhere else. More

by jaynemunz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, April Fyock, Brad Leverton, Wayne McCarthy

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Jul 21, 2025

Bocker Auto Group responded

Thank you for your wonderful review, Jay! We truly appreciate your kind words about Bocker Chevrolet GMC and our service department. It’s our goal to provide honest and trustworthy service, and we’re thrilled to hear that you have had such a positive experience. We look forward to seeing you again for all your vehicle needs! Sincerely, The Bocker Chevrolet GMC Team

July 06, 2025

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Employee Rating

The personnel are all professional and thorough. Service was exceptional. They worked with our insurance company and made things stress free and seamless More

by Travel12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, April Fyock

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Jul 06, 2025

Bocker Auto Group responded

Thank you for your wonderful review! We're grateful to hear that our team at Bocker Chevrolet GMC provided you with exceptional service and made the process stress-free. We appreciate your kind words about our professionalism and thoroughness. Please come back and visit us anytime! Sincerely, The Bocker Chevrolet GMC Team

June 17, 2025

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Employee Rating

Brad is great! Heather is also very good. Job was done well. I trust Bockers 100 percent. More

by emstoner2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, April Fyock, Brad Leverton, Wayne McCarthy

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Jun 17, 2025

Bocker Auto Group responded

Thank you! We appreciate your kind words about Brad, Heather and the team at Bocker Chevrolet GMC. We're thrilled to hear that you trust us and that the job was done well. We look forward to serving you again in the future! Sincerely, The Bocker Chevrolet GMC Team

May 23, 2025

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Employee Rating

I can always depend on great trustworthy service. When I’m asked, “Who would you recommend.” I say,”Bockers… Hands down.” More

by micki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, Delbert Bunker, Brad Leverton, Wayne McCarthy , Ty, Dean

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May 23, 2025

Bocker Auto Group responded

Thank you so much for your wonderful review, Micki! We truly appreciate your kind words and are thrilled to hear that you always depend on the trustworthy service at Bocker Chevrolet GMC. Your recommendation means a lot to us! We look forward to serving you again in the future. Sincerely, The Bocker Chevrolet GMC Team

May 19, 2025

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Employee Rating

Great people,and great service,goes above and beyond to take care of my needs More

by d_rackow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, April Fyock, Brad Leverton, Wayne McCarthy

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May 19, 2025

Bocker Auto Group responded

Thank you for your wonderful review! We truly appreciate your kind words about our team and the service you've received at Bocker Chevrolet GMC. It’s our priority to go above and beyond for our customers. We look forward to assisting you again in the future! Sincerely, The Bocker Chevrolet GMC Team

April 03, 2025

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Employee Rating

Very kind and professional. Answered any questions I had and always kept in contact throughout the process. More

by HMARIEHAPPY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: April Fyock, Brad Leverton

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Apr 04, 2025

Bocker Auto Group responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with Bocker Chevrolet GMC. Our team strives to provide excellent service and clear communication, and it's wonderful to know we met your expectations. We look forward to assisting you again in the future! Sincerely, The Bocker Chevrolet GMC Team

February 13, 2025

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Employee Rating

Always fast friendly service. Courtesy car dropped me off and picked me up from a medical appointment while my truck was being serviced..!!! More

by gtremble6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, Delbert Bunker, Gary Shorter, Rob Robb, April Fyock, Brad Leverton, Wayne McCarthy

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Feb 13, 2025

Bocker Auto Group responded

Thank you for your fantastic review! We’re thrilled to hear that you experienced fast and friendly service at Bocker Chevrolet GMC. It’s great to know our courtesy car made your visit even more convenient while your truck was being serviced. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, The Bocker Chevrolet GMC Team

January 23, 2025

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Employee Rating

Body Shop did an excellent job and timely. Very accommodating to make this a successful repair. Nice job! More

by serafini77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 24, 2025

Bocker Auto Group responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with our Body Shop at Bocker Chevrolet GMC. Our team strives to provide timely and accommodating service for all repairs. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Bocker Chevrolet GMC Team

January 14, 2019

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Employee Rating

Best Oil Change in town!!! Always helpful and polite. Confident that my car will be a priority will the crew. Dealership always looks tip top shape. Friendly staff doesn't ma More

by colleen.groves
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, Delbert Bunker, Dean Obert, Rob Robb, April Fyock, Brad Leverton, Wayne McCarthy , Mike Haffele, Chuck Hays

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October 30, 2018

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Employee Rating

Excellent Service and Sales!!! They are an amazing group of people. I would recommend Bocker Auto to anyone in need of servicing a car, or purchasing a car. The loaner car was a dre More

by cook1097
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Delbert Bunker, Brandon Busker, April Fyock, Brad Leverton, Wayne McCarthy , Caitlyn Flanagan, Melissa Meinders, Kyle Sieffert, Rich Wallace

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Nov 03, 2018

Bocker Auto Group responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! We are pleased to hear that you were satisfied with the loaner car we provided and the helpful service you received from us. If there is anything more that we can do please come back and see us again. Take care! Best, -Bocker Chevrolet Buick GMC Team

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