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Guillermo Hernandez
Guillermo Hernandez at Monrovia Chrysler Dodge Jeep Ram

Guillermo Hernandez | Page 8

Sales

Monrovia Chrysler Dodge Jeep Ram

1450 S Shamrock Ave
Monrovia, CA 91016

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4.5
86 Reviews
4.5

86 Reviews

Write a Review

86 Reviews of Guillermo Hernandez

November 08, 2023

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Employee Rating

Clean, conveniently located near the freeway. Nice people and a pleasant Dealership do business with. More

by victorrez8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gilbert Tobar , Glen Finance Manager

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Nov 08, 2023

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your positive review! We sincerely appreciate your assessment of our dealership, and we hope that you'll think of us the next time you have any automotive or Jeep needs. Safe travels this holiday season!

November 02, 2023

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Employee Rating

Excellent , the environment is great and the staff is great. Wonderful help and knowledgeable staff More

by jgordo38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Terry Brown , Bryan Banquells

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Nov 03, 2023

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your positive review! We sincerely appreciate your assessment of our dealership, and we hope that you'll think of us the next time you have any automotive or Jeep needs. Safe travels this holiday season!

November 01, 2023

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Employee Rating

Great customer service! They got my car done fast. Best dealer I’ve been too. More

by davidgarciaa17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gilbert Tobar , Preston Han, Jonathan Montez, Cristian Moreno, Noel Nunez

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Nov 02, 2023

Monrovia Chrysler Dodge Jeep Ram responded

Hi, David! Thank you for sharing your enthusiastic review with us. We're so pleased our team continues to serve you well. Get in touch the next time we may be of assistance. We're here for you!

November 01, 2023

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Employee Rating

Great dealership, did an awesome job on helping me find the exact color on a Pacifica Hybrid I was looking to purchase! More

by CTA684
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Nov 02, 2023

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for taking a moment to give us the highlights of your dealership experience! We're delighted our team was committed to your complete satisfaction. Congrats on the new Pacifica! Best wishes for pleasant travels in your future, from the whole team at Monrovia CDJR!

October 25, 2023

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Employee Rating

They were great, and answer many of our questions, great customer service. We were able to negotiate a deal and the manager and employees were all professional. More

by qiuyanzhou577
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Oct 26, 2023

Monrovia Chrysler Dodge Jeep Ram responded

Thanks so much for your stellar review! Nothing means more to us than your satisfaction, so we're pleased our team did everything they could to make sure your transaction was smooth. Congratulations! Best wishes for amazing travels in your new Jeep!

October 06, 2023

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Employee Rating

Our experience was great! Guillermo is a great sales person. Helped us through the whole process and we were there about an hour tops. He also followed up with us after the sa More

by drosales1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Oct 06, 2023

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for taking a moment to give us the highlights of your dealership experience with Guillermo! We're delighted he was there for you throughout and beyond your transaction. Congrats on the new Jeep! Best wishes for amazing travels in your future, from the whole team at Monrovia CDJR!

October 02, 2023

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Employee Rating

Good experience shopping in Monrovia Jeep. The sales is very nice and helpful showing us the car and testing driving. More

by xyao0922
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Terry Brown, Anthony Rubio, Hansel Enciso, Alberto Garcia , Bryan Banquells, Jonathan Montez, Cristian Moreno, Noel Nunez, Malcolm Weston

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Oct 04, 2023

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your positive review! We are so glad that our team took great care of you throughout your test drive. Our guests' satisfaction is our utmost priority. If there is ever anything more that we may help you with, please do not hesitate to give us a call!

September 30, 2023

Dealership Rating
Employee Rating

Excellent service from the entire team! A very smooth process from sales to service. Looking forward to working with you in the future. More

by swiftsquirrel86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Terry Brown, Anthony Rubio, Hansel Enciso, Alberto Garcia , Bryan Banquells, Jonathan Montez, Cristian Moreno, Noel Nunez, Malcolm Weston

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Oct 02, 2023

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for taking a moment to share positive and encouraging feedback with us! Your loyalty to Monrovia CJDR is an honor, and we hope to continue being your #1 choice for years to come. See you next time!

September 29, 2023

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Employee Rating

Absolute worst at communicating. Trying to hide the price of my trade in while dealing is one of the lowest of lows. Oh and we can’t forget that they tried to get me to pay my down p More

by bree
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
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Oct 02, 2023

Monrovia Chrysler Dodge Jeep Ram responded

Bree, I'm so sorry to hear about this experience. Please reach out to me at your earliest convenience. I would like to understand more about the situation and apologize to you directly for the frustration you encountered. I look forward to assisting you in any way I can. Sincerely, Victor Gamboa vgamboa@monroviacdjr.com General Manager Monrovia CDJR

September 21, 2023

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Employee Rating

Attentive. Very communicative. I had a great experience at this dealership and a smooth process More

by rockymountain_11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Montez, Ed Finance

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Sep 21, 2023

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for the fantastic feedback! We're delighted our team provided you with all the expertise and guidance you needed to make this transaction a breeze. Congrats on the new RAM! We wish you all the best in your upcoming journeys, from everyone at Monrovia CDJR!

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