Steven Cuevas

Precision Honda responded

Mario B Lopez, thank you for choosing Precision Honda and sharing your experience ! We're delighted to hear that everything was perfect and that we were able to accommodate you when you arrived a little early. Our team strives to make every visit as smooth and convenient as possible, and it's great to know that reflected in your experience. We truly appreciate your support and look forward to seeing you again soon!-Dennis Alejo GSM

Precision Honda responded

imgermainr, Thank you for taking the time to share your feedback. We are sorry to hear about your experience and understand your frustration. We strive to provide accurate diagnoses and transparent recommendations, so it is concerning to learn that you felt your concerns were not fully heard and that the repairs recommended did not address the issue you were experiencing. We understand how disappointing it can be to invest in repairs and still feel that the root cause of the problem remains unresolved. We would appreciate the opportunity to review your visit and better understand the situation. Please feel free to contact me at 562- 204- 6083, my name is Sarah Garfias, I am part of the Customer Relations team. Thank you for bringing this matter to our attention.

Precision Honda responded

Victorgonzalez4321, Thank you for choosing Precision Honda and sharing your experience! We are happy to hear you had a great experience with our team. Providing excellent service is our top priority, and we are glad we could deliver a great experience. This is exactly the level of customer care we strive to provide to all of our customers. We appreciate your trust in us and look forward to assisting you again in the future! -Dennis Alejo GSM

Precision Honda responded

cocav, Thank you for choosing Precision Honda and sharing your experience ! We’re glad you enjoyed our location and found our team polite and welcoming. We truly appreciate you taking the time to leave a review, and we look forward to hopefully earning even more feedback from you on your next visit. Thank you again!-Dennis Alejo GSM

Precision Honda responded

miguell101005, Thank you for choosing Precision Honda and sharing your experience! We’re delighted to hear that you had a great experience at Downey Honda and that Steven Cuevas provided excellent service. Creating a welcoming atmosphere while making the process smooth and efficient is exactly what we strive for. We truly appreciate your support and look forward to assisting you again in the future!-Dennis Alejo GSM

Precision Honda responded

delgadomelissa02, Thank you for choosing Precision Honda and sharing your experience! We’re thrilled to hear that your service experience at Precision Honda has been quick, easy, and comfortable from start to finish. Our team works hard to make scheduling convenient and to provide a welcoming space while your vehicle is being serviced. We truly appreciate your support and look forward to seeing you again at your next visit!-Dennis Alejo GSM

Precision Honda responded

ballerforlife2394,Thank you for choosing Precision Honda and sharing your experience !We’re happy to hear Steven provided attentive service and made your recall visit smooth and efficient from the moment you arrived. We’ll be sure to pass along your compliments to him. We appreciate your trust in us and look forward to helping you again in the future!-Dennis Alejo GSM

Precision Honda responded

frankmaisch09,Thank you for choosing Precision Honda and sharing your experience ! We’re happy to hear we were able to address your primary concerns and get your vehicle back in great condition for your trip to Vegas. It’s especially great to know your brakes felt safe and reliable on the road. We appreciate your trust in our team and hope you had an amazing trip. We look forward to serving you again in the future!-Dennis Alejo GSM

Precision Honda responded

sherondaholt1, Thank you for choosing Precision Honda and sharing your experience ! We’re delighted to hear that our staff was friendly, helpful, and able to assist you in a timely manner. We truly appreciate your feedback and look forward to welcoming you back again soon!-Dennis Alejo GSM

Precision Honda responded

contrerascj26, Muchas gracias por su comentario y en compartir su experiencia ! Nos alegra saber que recibió una atención excelente y que nuestro equipo pudo ayudarle aun llegando tarde a su cita. Nos esforzamos por brindar la mejor experiencia posible a cada cliente, y nos da gusto saber que disfrutó del café y del servicio de Lyft a casa. ¡Agradecemos su confianza y esperamos verlo de nuevo en Precision Honda!-Dennis Alejo GSM