Guillermo Hernandez
Guillermo Hernandez at Precision Honda

Guillermo Hernandez | Page 19

Service Advisor

Precision Honda

10645 Studebaker Rd
Downey, CA 90241

Contact Me
4.9
433 Reviews

Dealership Experience

32 yrs, 8 mos

Industry Experience

32 yrs, 8 mos

Specialties & Trainings

parts and service

4.9

433 Reviews

Write a Review

433 Reviews of Guillermo Hernandez

February 26, 2026

Dealership Rating
Employee Rating

Nice new building clean friendly on time service to pick up my car informative on the stuff I need for to keep maintenance on my car. Great interactions. More

by Marte
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

Feb 26, 2026

Precision Honda responded

Marte, Thank you for choosing Precision Honda and sharing your experience! We are so glad you enjoyed our new facility and that our team provided friendly, on time, and informative service. Keeping you updated on your vehicle’s maintenance needs is always our priority. We look forward to seeing you again next time!-Dennis Alejo GSM

February 26, 2026

Dealership Rating
Employee Rating

Mr. Hernandez is very helpful very precise, friendly and keeps you updates on everything on your car. Very good customer service. More

by Marte
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

Feb 26, 2026

Precision Honda responded

Marte, Thank you for choosing Precision Honda and sharing your experience! Mr. Hernandez takes great pride in keeping our customers informed and providing friendly, precise service. We are happy to hear you had such a positive experience. We look forward to seeing you again next time!-Dennis Alejo GSM

February 26, 2026

Dealership Rating
Employee Rating

Outstanding service, professional service Friendly, explained everything, attentive to my needs Very informative keep me updated More

by herb21
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

Feb 26, 2026

Precision Honda responded

herb21, Thank you for choosing Precision Honda and sharing your experience! We are thrilled to hear you received outstanding, professional, and friendly service. Keeping our customers informed and making sure their needs are met is always our priority. We look forward to seeing you again next time!-Dennis Alejo GSM

February 25, 2026

Dealership Rating
Employee Rating

Great service and friendly I recommend precision Honda 100 percent wouldn’t go anywhere else More

by Usc9274
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 25, 2026

Precision Honda responded

Usc9274, Thank you for choosing Precision Honda and sharing your experience! Providing friendly service is what we strive for every day, and it means a lot to know we’ve earned your trust. We look forward to seeing you again next time!-Dennis Alejo GSM

February 25, 2026

Dealership Rating
Employee Rating

They took too long to change the oil, and they also promised to wash my car, but they never did; they returned it to me all dirty. More

by Luisreyes0786
Recommend Dealer
No

Other Employees Tagged: Guillermo Hernandez

Feb 25, 2026

Precision Honda responded

Luisreyes0786, Thank you for choosing Precision Honda and sharing your experience! We sincerely apologize for the longer wait time and for not following through with the car wash as promised. That is not the level of service we aim to provide. Feel free to reach out to me so we can make this right and ensure you receive the experience you deserve. My direct phone number is 562- 204- 6083 -Sarah Garfias, Customer Relations. Have a great day!

February 25, 2026

Dealership Rating
Employee Rating

Dealership is always friendly and professional. New location is clean and organized The service department is always willing to help. I've worked with Guillermo for years he very professional and d More

by gochoa81
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

Feb 25, 2026

Precision Honda responded

gochoa81, Thank you for choosing Precision Honda and sharing your experience! We are proud to hear that you find our dealership friendly, professional, and welcoming in our new location. Keeping our facility clean and organized is important to us, and we are glad it shows. We truly appreciate your loyalty over the years and your recognition of Guillermo’s professionalism and attention to detail. We look forward to seeing you again next time!-Dennis Alejo GSM

February 24, 2026

Dealership Rating
Employee Rating

Great service from your service advisors . Their service experience surpass my expectations They make your service experience the most plentiful, and less stressful ... More

by Georgeepino
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

Feb 24, 2026

Precision Honda responded

Georgeepino, Thank you for choosing Precision Honda and sharing your experience! W are thrilled to hear that our service advisors exceeded your expectations and made your experience both smooth and stress free. Providing exceptional service is always our goal, and your kind words truly mean a lot to our team. We look forward to seeing you again next time!-Dennis Alejo GSM

February 23, 2026

Dealership Rating
Employee Rating

Guillermo Hernandez is the main reason i go to precision honda service great location and personnel ?? More

by bobbylard69
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

Feb 24, 2026

Precision Honda responded

bobbylard69, Thank you for choosing Precision Honda and sharing your experience! We are proud to hear that Guillermo Hernandez is the reason you continue choosing us, he truly goes above and beyond for our customers. We’ll be sure to share your kind words with him and the rest of the team at Precision Honda. We appreciate your loyalty and we look forward to seeing you again next time!-Dennis Alejo GSM

Feb 23, 2026

bobbylard69 responded

Please give Guillermo his props been privileged to have a service advisor as great as he is

February 22, 2026

Dealership Rating
Employee Rating

It was a good experience. My only complaint were the prices Everyone was courteous I will go back More

by jocabedbeteta
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

Feb 24, 2026

Precision Honda responded

jocabedbeteta, Thank you for choosing Precision Honda and sharing your experience! We are glad to hear you had a good experience and found our team courteous. We understand that pricing is an important factor, and we always strive to provide quality service and value. We truly appreciate your trust and look forward to serving you again. -Dennis Alejo GSM

February 20, 2026

Dealership Rating
Employee Rating

Mr Hernandez makes sure that is always an excellent experience Mr Hernandez makes sure that is always an excellent experience More

by learsi_card
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

Feb 20, 2026

Precision Honda responded

learsi_card, Thank you for choosing Precision Honda and sharing your experience! Mr. Hernandez always goes above and beyond to ensure an excellent experience. We truly appreciate Mr. Hernandez’s dedication to making every experience exceptional. We look forward to seeing you again next time!-Dennis Alejo GSM

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